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CROWN Toyota
- Other
- Winnipeg, MB
About this business
Location details
1717 Waverley St, Winnipeg, MB, R3T 6A9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This place is a no go especially if you have to deal with Peter. He is an arrogant, useless individual who doesn't care what you think of him as he is "important". He ignored me several times when I had made (in advance) appointments with hi, the fobbed my of with "Tammy" who has very little product knowledge, but thinks that her cuteness will overcome the lack.
Business response:
Hello, I am very sorry to hear of your experience. My name is Mike Del Grosso and I am a sales manager here at Crown Toyota Scion. I would very much like to discuss this with you; and hopefully remedy the situation. Please call or email me at your convenience. Thank you, Mike Del Grosso salesmgr2@crowntoyotascion.ca (204) 269-1572
After a two hour process to see the difference on a one year old used vehicle and my trade they had the nerve to compare my vehicle to one very low on auto trader located in Ontario. That's not professional. For every low price I could find two high priced. Sleazy way to do business. Also advertise a lower price based on the kick back they get from the bank for getting the car loan. Again very sleazy. Not a dealership I would want to deal with.
I was in Sunshine Toyota last time a couple of months ago with Toyota Camry 2008 for regular maintenance service. In this service technicians "found" an oil leak and quoted me to more than 350$ for repair. Since 2 months ago i bought a vehicle from Woodhaven Toyota, i've called them and made an appointment to check the leak. They checked the vehicle 2 months ago AND 2 days ago and didn't find any leak. I'm very disappointing with that and will never come back to Sunshine/Crown Toyota anymore and will never recommend to anyon... read more
Buying a new vehicle is supposed to be a happy experience. Not one which you feel like you have been "taken for a ride". We had entered the dealership and approached by Wade. He was very pleasant and knew his vehicles. We told him what we were interested in and arranged for a test drive of the vehicle we were looking at. After the test drive we were told to leave a fully refundable deposit to hold the vehicle while we were looking into financial aspect of POSSIBLY purchasing this vehicle. We were then escorted upstairs to ta... read more
My husband and I had made an appointment with Sunshine Toyota about 2 weeks before our appointment date. We had informed them that we did intend on purchasing a Tacoma. Sunshine had the best price for what we wanted from all of the other Toyota Dealers in Winnipeg. We arrived early for our appointment after we had just arrived in the city from our vacation 'Out East'. Our plan was to trade in our old vehicle for the new Tacoma and drive 13 hours North (where we live) the following day with our new vehicle. We arrived at Suns... read more
I decided to buyout the leased car when the lease was up. That was when the pain began. First, I did Manitoba government safety inspection in the service department. I found the price was not right since I checked the MPI website. MPI allows an inspection station charge maximum $55+GST for a safety inspection. But they charged extra shop supplies and PST. I asked Mr. John Reyes immediately but he denied. Then I called MPI and made sure the charge should be $55+GST. And I went back to the service department to ask my money ba... read more
It would hurt the Service desk staff to crack a smile. Women watch out when requesting repairs. When you get a large repair estimate get a second opinion.
Business response:
Im sorry that your experience was not a positive one. We take customer service very seriousley. With the information you provided on this web site, I have no way of being able to follow up to your concern. I would like the opportunity to discuss, please contact myself, Dave Myer, Service Manager at 204-275-4422 or by emial at servicemgr@sunshinetoyota.ca Thank you.
Here is the email I sent 2 weeks ago. I have still not had a reply. I have STILL not received the paperwork. Steven Skok said he was sending a gift cert. to me to make up for all the issues and I have not received that yet either. Please reply today. From: Karina Sent: Thursday, March 31, 2011 10:19 AM To: Don Saranchuck at Dilawri Auto Group Subject: Re: Thank You for your purchase from Sunshine Toyota Don, I was thoroughly unimpressed with my entire experience with Steven Skok and Sunshine Toyota. From start to finish this... read more
Business response:
Good morning Karina, I am the General Manager for Sunshine Toyota. I have received your email today. I am astonished and embarrassed at what transpired with you at our dealership. I am very sorry and disappointed with my team. This does not resemble anything that we at the Dilawri group stand for. I will deal with my team regarding your experience. On a moving forward basis, it would be my honor to deal with you personally. I will have the history report pulled and sent to you today. My most sincere apology! I would welcome ... read more
Frequently asked questions about CROWN Toyota
How is CROWN Toyota rated?
CROWN Toyota has a 4.7 star rating with 6,644 reviews.
When is CROWN Toyota open?
CROWN Toyota is open now. It will close at 6:00 p.m.