This profile has been claimed by the business owner or representative.
Autoline Toyota
- Car Dealers
- Niagara Falls, ON
About this business
Location details
6030 Thorold Stone Rd, Niagara Falls, ON, L2J 1A2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
As always, with this appointment service was great--thorough and prompt. Staff are friendly, courteous, and helpful.
Business response:
Thank you for your kind words Randy! We are so happy that you continue to have a great experience with us. I will pass along your feedback to the service team. See you again soon! ~R
Great service from all the team in the shop, plus the shuttle driver. We had two cars serviced the same day.
Business response:
Thank you for your kind review! We are thrilled that you had such a great experience with us. I will be sure to let our shuttle driver and entire service team know. We hope to see you again in the future! ~R
Great service with friendly atmosphere. They took the time to check over the vehicle for servicing to me in detail and they also noticed that winter tires that were put on by a someone that they were on in reverse. Thanks autoline toyota for putting the tires on right.
Business response:
Thank you so much for your kind review! We are so happy that you had such a great experience and we will be sure to pass along to your technician how much his attention to detail was appreciated. Thank you for choosing Autoline Toyota and we hope to see you again soon! ~R
He team who serviced my Toyota Camry are always friendly, polite and efficient. Great service!
First time dealing with Autoline Toyota and a very nice experience. Dealt with Rachel,a very professional salesperson as is the dealership.
This is my second visit to purchase a new Rav 4. During the process of buying my new Rav 4 Racheal Balak was my sales person. Found Racheal to be very knowledgeable, professional and a true pleasure to work with. Would highly recommend Racheal as your go to person to deal with at Autoline Toyota.
The gentleman who received my car for an oil change, fixed my sun roof at not charge, details like this one builds customer loyalty. My appointment was at 2:15pm on july 8, Thank you very much
The dealership was clean and comfortable and the staff was friendly and helpful. I was treated fairly and the staff took time to explain everything, especially all of the electronics and accessories in the car.
I recently had an appointment to put my snow tires on. Uoon arrival I was told it is going to take at least 3 hours. Staffing issues. No offer of ride or vehicle. Perhaps if you are that short staffed, the appointment should have been moved to another day. I completely understand you cannot control your team calling in sick etc., but it should not affect your clients.
Business response:
Thank you for your review. We understand how frustrating wait times can be for our service guests. We do make every effort to be as quick as possible while still maintaining the high level of service and quality that Toyota offers and people expect. Unfortunately this time of year is busier and wait times are slightly longer. We do try to have it affect our clients as little as possible but you are right, sometimes things outside our control arise not giving us a chance to reschedule the day on such short notice. We apologiz... read more
Frequently asked questions about Autoline Toyota
How is Autoline Toyota rated?
Autoline Toyota has a 4.5 star rating with 702 reviews.
When is Autoline Toyota open?
Autoline Toyota is closed now. It will open at 9:00 a.m.