417 Nissan's cover image

This profile has been claimed by the business owner or representative.

417 Nissan

4.5
  • Other
  • Ottawa, ON

About this business

Other

Location details

1599 Star Top Rd, Ottawa, ON, K1B 5P5, Canada

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.53,185 reviews
Select a rating
RobertS's profile image
RobertS 
a year ago

Let me tell you, I went in for an oil change and left with nightmares plainly caused by them. They did things like leave the transmission plug out and removed fuse 23 so the headlights would not work so I would have to go back and they could milk the xxxx of me. Fuses do NOT just fall out, you have to remove them so this was no accident. I did not return to them, I went to Honda across from St Laurent and they found the issues in two seconds and fixed it. My car is 100 percent again and I will NEVER go 417 Nissan again for A... read more

Justin's profile image
Justin 
a year ago

To change the rear brake, at 24k km, it's extremely wierd to change for this short mileage, and it's took me $901 dollars which is very unacceptable. 

tomcarini44's profile image
tomcarini44 
2 years ago

On June 8th I went to 417 Nissan to order a new fob for my 2013 Nissan Altima. I was told that they would contact me when it was ready but I never received a call. So on the 14th and they had received it and they asked me to wait while it was programmed. After an hour I saw my car being taken inside. 15 minutes later the person at the counter told me a brake light wasn't working and asked if I wanted it replaced. I said no because I had already made an appointment at my garage to have it done. Another 15 minutes my car was r... read more

liticia's profile image
liticia 
2 years ago

I have lease 5 cars in the last 14 years and now that I am purchasing the lease i have left a few messages for someone to call me back for the lease buy out no one did have to go in person to get service this went fast. They didn't call finance to stop payment in my account and took payment since the 20th of May they are saying the refund will be applied. I have called 3 times 3 different date and still nothing. When you are a client, you are well served when you leave you get really poor service 

Jwazen's profile image
Jwazen 
2 years ago

This dealership needs to do better regarding their service department. I understand it is difficult to find employees but your technicians (not mechanics) are mediocre at best. This place received their two stars because of Christine at the front desk or it would have been 0. 

Rosalombardi40's profile image
Rosalombardi40 
3 years ago

Called and was told by Felipe that a vehicle was still available. Made appt for following day, arrived only to be told it sold days ago. Is bait and switch even legal?? Awful how they lie and waste your time. I really don’t understand why. Terrible approach. 

pascal makila's profile image
pascal makila 
3 years ago

AVOID! ! I wish I can give zero star , I went in with my wife, interested in 2019 Nissan pathfinder SL Primmum, I meet Robert as the sales person , we talk about the price and he said you need Downpayment , I said we don't have it, we said we are going for now but we will be in touch, he said I can tried and talk to my manager to change some numbers on your trade in ford escape, I text him the next day, said that I can increased the premium , by $15 every 2 weeks, be caused I have no Downpayment, he said okay that will work ... read more

stephanie.oliver90's profile image
stephanie.oliver90 
3 years ago

Avoid 417 Nissan at all costs! I purchased a used car and while it sat on their lot between time of deposit and my pickup, rodents made nests under the hood. They didn't even take the time to do a quick check of the car before letting me drive home. After requesting broken pieces be replaced and another wiring inspection be conducted, the car was returned to me with pieces fixed but with nests still there. How was wiring assessed without moving the nests?! I brought the car to a third party mechanic for piece of mind who tol... read more

Flamesword14's profile image
Flamesword14 
3 years ago

My mother bought a vehicle from this dealership and she liked her salesman (don’t remember his name). Then when she picked up the vehicle there were multiple issues (this is a brand new vehicle). They were unable to solve these issues, after she had to sit and wait for over 3hrs in their waiting room. So she took it to Myers Nissan where within an hour everything was solved. Then she gets a call from 417 Nissan about locking wheel nuts that they forgot to install on her vehicle. She declined the useless things. All in all th... read more

Frequently asked questions about 417 Nissan

How is 417 Nissan rated?

417 Nissan has a 4.5 star rating with 3,185 reviews. 

When is 417 Nissan open?

417 Nissan is closed now. It will open on Monday at 9:00 a.m.