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1025 Dundas St W, Whitby, ON, L1P 1Z1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Booked an appointment with Tony to look at a RAV4. He was very friendly and knowledgable, answered all of our questions. Gave us a run down of the features and benefits for the specific edition we were looking at. Never once felt pressured to buy. The dealership had to bring my vehicle in and Tony kept me updated while I waited for it. Such great service, my husband went back and bought a Camry the next weekend. - Katherine K
Business response:
Hi Katherine, Thank you for your kind review. We take pride in offering our customers an excellent customer service experience. Our staff strives to not only meet, but exceed, our customer's expectations. Kindly, The Whitby Toyota team.
Toyota whitby was amazing. Besides the selection being amazing, their staff was even better! Hayden Iless was my salesman and his knowledge was incredible. He broke everything down for me in terms I could understand and was completely honest with myself, fiancé and parents from start to finish. He allowed me to explore more options then what was in front of me and told us about the pros and cons of each. He was super sweet and I didn’t feel any pressure to get something I didn’t want. He was on point with everything and his ... read more
Business response:
Hi Amanda, Thank you for taking your time to write a review of Whitby Toyota! We are happy to hear that you had an excellent experience at our dealership and that our salesperson Hayden exceeded your expectations. At Whitby Toyota, we strive to provide our customers with a comfortable and professional sales experience. We look forward to working with you again in the future. Kind regards, The Whitby Toyota team.
Great service. Booked a test drive, loved the vehicle. Tony was able to get us our van so fast I was truly impressed. Thanks Tony
Business response:
Hi Chris, Thank you for five stars! We will make sure to pass your kind review over to Tony. Much appreciated, The Whitby Toyota team.
Thank you for your excellent and friendly service. Review of historical maintenance service was helpful. Service appointment was completed on time. Staff followed COVID-19 protocol
Business response:
Hi Lamary, Thank you! Our service department constantly strives towards providing excellent, timely and thorough service to all of our customers. Kind regards, The Whitby Toyota team.
This was our second vehicle we purchased from Whitby Toyota, we have always received the best service from every department. Meerna was our sales associate this time, she was very friendly and knowledgeable. Keith, parts dept. manager has always been very helpful and very approachable. We will always recommend this dealership.
Business response:
Hello Gita and Sassan, We thank you for your kind review of our dealership. We are happy to hear that Keith, our business manager, and Meerna, our sales advisor, provided you with an excellent sales experience. We look forward to working with you again in the future. Kind regards, The Whitby Toyota team.
Great dealership! Came from Peterborough and I'm glad I did! Made the whole experience enjoyable! Great people, good experience! Happy I made the decision to get a Rav4 from this dealership!!
Business response:
Hi Kat, We are happy to hear that you had a great experience at our dealership! We take pride in providing our customers with an excellent sales experience, and look forward to working with you again in the future. Kind regards, The Whitby Toyota team.
After visiting another dealership earlier in the day and feeling completely frustrated, I ended up at Whitby Toyota and couldn’t be happier. Hayden was so patient, and I ended up with my dream vehicle. Everyone was so friendly, and it was a super supportive environment. I wouldn’t hesitate recommending the dealership or Hayden to anyone looking for a new/used car!
Stuff members are very selfish or I can don’t accept there mistakes I order Toyota hybrid and gas’s and I didn’t get what I ask for
Don’t put things on sale not agreed to. Make sure full tank of gas before customer pick up of new car. Be honest with customers. Respect disability and mask exceptions.
Business response:
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Whitby Toyota has a 4.6 star rating with 7,512 reviews.
Whitby Toyota is closed now. It will open on Monday at 8:00 a.m.