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1025 Dundas St W, Whitby, ON, L1P 1Z1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Excellent excellent customer service great mechanics. caring people when your car has an emergency they get you in fast. They explain things I started coming here because my former boss recommended them. Your car will thank you.
Business response:
Hi Ally! Thank you for the kind words about our dealership. We take great pride in delivering top-notch customer service, and we are happy to hear that your experience at our dealership reflects that. Much appreciated, The Whitby Toyota team.
My first time at this dealership and am quite pleased with the level of service received - I felt valued and appreciated. Chelsey, from start to finish, has proven to be quite knowledgeable and delivered exceptional service throughout the process.
Business response:
Hi Gareth, Thank you for your review! We are glad to hear that Chelsey was able to help you out. Looking forward to working with you again in the future, The Whitby Toyota team.
Will Fiske provided us with top class service! We got the best deal on a used Yaris, Will made the whole experience so easy, welcoming and accessible. His friendly demeanour made the process pass without any worries, we knew we were in capable, knowledgeable hands. Thanks to Will, we've the car that suits our family and budget needs. We'll be back to Toyota Whitby for our next vehicle for sure!
Business response:
Hi Aine, Much thanks for your 5-star review! We are happy to hear that you had an excellent experience. We will make sure to pass your kind words on to Will, and we look forward to working with you again in the future. Kind regards, The Whitby Toyota team.
Chris has been our known sales rep for over 8 years now. He helped my father buy his first car back in 2011, and now he has helped me successfully purchase my 2021 Toyota C-HR. Chris made the process painless and quick, while altogether assuring that this is what I want. He is very knowledgeable and understands his customers needs. I have recommended him to friends and family already, and will continue to do so.
Business response:
Hi Meenakshi, Your 5 star review is much appreciated! We are happy to hear that you have had a good experience with our dealership. As a regular at Whitby Toyota, your loyalty does not go unrecognized! We will also pass on your kind words to Chris. Looking forward to working with you again! The Whitby Toyota team.
Amanda is always more than helpful when I’ve brought my car in for service. She is helpful, polite and friendly.
Business response:
Hi Jenny, Thank you kindly! We always appreciate hearing our customer's feedback, and we are glad that Amanda was helpful! We look forward to working with you again in the future. The Whitby Toyota Team.
Best selection, best service and salesperson was amazing. Won’t shop anywhere else again
Business response:
Hello! Thank you for your kind words! We are happy to hear that you had an excellent experience at our dealership, and we look forward to working with you again. The Whitby Toyota team.
Best service I’ve ever been too I have no problem recommending your dealership to my family and my friends. They are very accommodating and friendly
Business response:
Hi John, Thank you for your feedback, we are very happy that you enjoyed your experience with us. We will be sure to share this with the rest of the service team. The Whitby Toyota Team
Very good service however online service booking is terrible!! Need to make it easier to navigate otherwise as a customer you get frustrated and may decide not to service your vehicle at the dealership
Rashid called to confirm that he would be our product advisor before we showed up and once we get there 5 mins before our appointment, we find out he double booked himself and makes us wait over 20 mins before someone else has to look after us. What a joke
Whitby Toyota has a 4.6 star rating with 7,512 reviews.
Whitby Toyota is closed now. It will open on Monday at 8:00 a.m.