West End Nissan

Candyjesso 

on DealerRater

13 years ago

We went to west end Nissan to buy a 2008 Nissan Titan that we found on kijiji. The sales manager well he said he was anyway Richard said he could get us the 08 Titan so we went in to see if they would take our 2007 dodge ram 1500 on trade so he said yes. He took all our I formation and I warned him that we didn't have the best credit but never misses a payment and he said it didn't matter. He came back later and told us that it would be better if we bought a brand new Titan so we got really excited, he said with the rebates ... read more

Mjmm 

on DealerRater

13 years ago

We were told that a) a car inspection had taken place, b) no issues came up, and c) detailing would be done before we picked the car up. None of this was done. They attributed "human error" for the mistakes. I understand businesses are operate by people, but then these people should do their best to fix what they screwed up. I was met with sarcasm, rudeness, and even speaking with the manager...incompetence. I had to get my father in there to actually get the results I wanted! I'm not sure if is because I'm female and young ... read more

Amber 2011 

on DealerRater

14 years ago

Not impressed with service shop, we had it in for brakes in november 2010(32K) and doing them again in 15K. the first time we had to wait for 1.5 week for dealer to get the brake pads, something that i think any dealer would carry, complained then and was told that GM would call and he still has not called, that was 11 months ago. Now we are doing another brake job on the back and maybe i am wrong and somebody can correct me but would you not expect them to wear out around the same time. I had a ford winstar that went to 130... read more