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Toyota On the Park
- Car Dealers
- Toronto, ON
About this business
Location details
1077 Leslie St, Toronto, ON, M3C 2J7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Inconsistent customer service. Paul Barreto is pleasant and professional. Unfortunately, not all staff were today. We were hoping to continue leasing a Toyota, but today's experience has definitely changed our minds.
Dissapointed We came to this location in hoping to purchase a new car to trade in our old one, at first they are very accomodating but when we find out that wer paying a huge amount of money monthly we cancelled it after 2 weeks of no calls from them, we gave them our ownership and down payment in 1 click but now that wer trying to get a hold of them for the refund and the ownership nobody would want to take responsibility,We are so dissapointed we're not sure if what is happening with them because of lack the of communicati... read more
Terrible Experience I would advise anybody not to go anywhere near this dealership they are liars and have no morals or integrity, Mr D'Costa sold me a Black Prius in his words perfect condition, my eyes are pretty bad so in the most part I had to rely on what the Salesman said, when I arrived home my wife looked at the car and said do you know about all the scratches on every single panel? I had no idea, so I called the dealership the following day where I spoke to a guy who called himself the general manager (although if h... read more
Do not go here! I must have gone in three times and each with a different family member and friend as i was looking to purchase a new car. Each time, we were not taken seriously and most of the time no one approached us. We ended up buying at another dealership.
Business response:
Hello, My name is Matt Treacy, I'm the General Sales Manager here at Toyota on the Park. On the behalf of everyone here I want to sincerely apologize for your experience in our dealership. Each visit we are paid by our customers is an opportunity we are grateful for and take with the utmost seriousness. Evidently we didn't do our best in this case and for that I apologize. Thank you for visiting us 3 times and congratulations on our new Toyota.
The Service Department of Toyota on the Park is excellent. I have been a customer of Toyota of the Park since the dealership at Lawrence and Yonge closed. Without exception I have received excellent service during my Fall and Spring visits for regular maintenance and tire changes. It is not just the friendliness and courtesy of all of the staff, but whatever needs to be done to our cars is explained in simple terms.
Business response:
Hi Bob, Thanks very much for taking the time to review your experiences at our dealership. On the behalf of Alisha, Kash and everyone here at Toyota on the Park we thank you for being such a long standing guest of ours, and for continuing to make Toyota on the Park your dealership of choice. All the best, Matt Treacy General Sales Manager
Frequently asked questions about Toyota On the Park
How is Toyota On the Park rated?
Toyota On the Park has a 4.4 star rating with 4,171 reviews.
When is Toyota On the Park open?
Toyota On the Park is closed now. It will open on Monday at 9:00 a.m.