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Royal Oak Nissan
- Other
- Calgary, AB
About this business
Location details
7690 110 Ave NW, Calgary, AB, T3R 1R8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
HORRIBLE!!! The people I dealt with were absolutely horrible people. They lie to you about the pricing of vehicles and make you feel pressured to purchase a vehicle. The salesperson just smiled at me when I asked for a breakdown of the numbers and never showed me the full price I'd be paying.The manager I dealt with literally said he didn't care how much money I spent, all he cared about was making a sale when I told him I couldn't afford the vehicle. They make you feel stupid and take advantage of you. The GM is never avail... read more
The worst service I've experienced in my life This is the worst car dealer ship I've ever done business with. Very unorganized. I'd give the sales department two stars only because the gentleman I was dealing with (Tyler) was super helpful. But he was the only one. The service department is the worst in all Nissan dealerships in Calgary (I've almost tried them all!). I had to travel 4 times to their shop to change my defected car speaker. First time I went there, they forgot about my appointment and said they are sorry. The ... read more
Don't Buy Here! Don't Service Here! We have moved on down the road to a different Nissan dealership. The problem was not the service. The problem was the age-old Price A (the quote on the service) and Price B (the cost of the service at pickup). Guess what? You won't be surprised! Price B was substantially higher than Price A! Voodoo costing! If you want to go to Royal Oak for the service, the work will probably be okay. BUT, make absolutely certain that any quote you get for service work done, you get in some text format fo... read more
Terrible customer service and not organized at all I took my murano there for service, they inspected it and determined that the recall was applicable to my car and they ordered the part for it, then they call me saying that the part arrived and I made an appointment to get it replaced, I live in Fort Mcmurray so I drove 8 hrs to get this done and also took a day off work to get this done, when I take the vehicle there, 2 hrs later I get a call saying that my car was done, after I got there it turns out that the recall was n... read more
Horrible sales and customer service We came in at the dealership on May 6 with the intention to buy a new car and was assisted by Bob who was very accommodating. I mentioned to him about an article I read about a Calgary couple who can't get their deposit back from a Nissan dealership in Calgary when they changed their minds and he (Bob) said it will not happen with them as they will return it. So after the road test, we asked how much the car is, he didn't give us the price instead he asked how much can we afford per month.... read more
Disappointed Someone knocked the rearview mirror off of our 2012 Juke so we called Nissan on a Thursday to see when we could get it replaced. We were told that they didn't have the part but it would be in on Monday so they booked us in Monday. We took the car in first thing Monday morning and asked them to also fix one of the tires with a slow leak and do an oil change. They called once n the morning to suggest more maintenance work be done (new windshield wipers, ac maintenance, air cabin filter and 4 new tires). We said no... read more
The price is never right While the sales person was friendly, the "deal" they offered was not. Both offers were well above the price range we set with the sales person. When we rejected the first offer they simply switched biweekly to monthly hoping we wouldn't notice it was higher than the first price! We've bought from here before but will never go back. The sales staff tries to slip extra fees in, the service team charges extra for labor you didn't ask for. All in all it's a sham of a dealership. I'm tired of having to ma... read more
Poor service.... never go back. Bought my car from this dealership 4 years ago... people were friendly and helpful back then. Don't know what has changed... took my car for the recommended 46,000km maintenance yesterday (May 8th, 2014). Not only nobody explained what this $350 maintenance work includes ... when I went back in the afternoon to pick up my car, the receptionist lady at the service counter (speaks French) just gave me the bill and asked me to pay... she was so busy to answer all the incoming calls and gave me th... read more
I recently purchased a high-end, pre-owned vehicle from this dealership. Throughout the experience, I was provided inaccurate information, whereby the dealership accepted no ownership/accountability for the discrepancy. Despite the poor experience, the pricing was competitive and therefore, I proceeded with the purchase. Within the first 2.5 weeks after purchasing the vehicle, I observed that a warning light had appeared on my dash (service engine soon). I immediately phoned the dealership, requesting to speak with a technic... read more
Frequently asked questions about Royal Oak Nissan
How is Royal Oak Nissan rated?
Royal Oak Nissan has a 4 star rating with 1,366 reviews.
When is Royal Oak Nissan open?
Royal Oak Nissan is closed now. It will open on Monday at 9:00 a.m.