Royal Oak Nissan

amanda_loco 

on DealerRater

12 years ago

This dealership was ok when my husband and I first came in to look at a used vehicle. Anas was good to chat with when we needed to get some information. But that all changed when we put in an offer for the car we had looked at. The management there is completely unacceptable, they of course used their xxxxxxxx sales tactics during negotiations and told us that the price of the vehicle had already been reduced but nowhere on the advertisement online OR even at the dealership did it say the price was reduced, so basically they... read more

valkun 

on DealerRater

12 years ago

Worst dealership. Avoid at all costs. Expensive, untrustworthy, and unreliable. Brought my truck in for minor repairs. Thought itd be maybe a grand for the rapairs. 900$ they charged just to look at it. Said rear differential needed to be redone. 9000$ brought my truck to a gear specialist repair shop, said nothing was wrong with the differential. NOTHING. This place is the plague. AVOID. 

Lackofsalesrep 

on DealerRater

13 years ago

I was at Royal oak Nissan for most of the afternoon today (Friday May 24) for service on my vehicle. I roamed the showroom 3x in which I viewed each vehicle there, Not one sales representative assisted me. We have been considering purchasing a new vehicle for the past few months since I was there for service work I wanted more information on some of the models. It is an understatement that I was choked that NOT ONE of the sales reps were willing to assist me. One was in his office navigating on his cell phone and went out fo... read more

spencer2012 

on DealerRater

13 years ago

I've lost faith and trust with Royal Oak Nissan, simple and straight forward issues are complicated for no reason. Their business approach to new customers is way below standard of auto industry. Purchase of new vehicle should be an exiting venture and pleasurable, not constant cheap bargaining for everything. They manipulate buyers for their own advantage. Paid for protection package and receive no value, needed to go back three times and still it is not done properly. Paid $ 399.00 plus GST for something called Nitro for L... read more

Viper6 

on DealerRater

14 years ago

Repairs not performed well and when promised. Deferre repairs until warranty expired. Promised a loaner, lost 3 hours work because they had none when promised, and had to go back. Truck only has 87,000kms and Nissan won't stand by their product. This is my 4th Nissan vehicle. To boot, the manager said that he won't touch my truck. My next truck will be a Toyota. 

gpoper 

on DealerRater

14 years ago

Paid for a protection package I didn't get. Paid $399 for something called ETCH which I didn't ask for or get. They flat out refused to make it right. I'll never darken their doors again. 

Sexy 

on DealerRater

14 years ago

If cavemen were alive today, you will find them working here. Very rude, unprofessional and uneducated. They must've been desperate for staff! I am glad I walked away while I could and too my business elsewhere.