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11240 Yonge St, Richmond Hill, ON, L4S 1K9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
Not a nice experience We went to Richmond Hill Toyota dealer for a pre-owned vehicle, We were interested in Toyota Venza after a test-drive. As we noticed a previous damage repair insurance claim on the Venza we were interested, we requested q price drop. Mr. Stevens received us, he did not agree with the pric we asked for. However we experienced something we had never had, Mr. Stevens was rude and hash dealing me and my wife. We had contacted five or six other dealerships before we came to Richmond Hill Toyota, none of them... read more
Business response:
Hello Raymond, We are very sorry that you feel as though your experience at Richmond Hill Toyota could have been better. At Richmond Hill Toyota we strive to provide an experience that will not only leave the customer happy, but also one we can be proud of. We apologize that your time at our dealership did not meet this standard. Can we please put you in touch our general manager to further discuss your concerns? Best Regards, the Richmond Hill Toyota Team
Customer irrespect and Unapproriate attitude I came the second time to this dealership to finalize the deal (corolla new) with my salesman, the salesman saw that I'm prepared and he figured to bring the Manager in (Andrew). I displayed my offer nicely which was very reasonable to accept, however with a red face and obvious amount of anger, Andrew kept being rude in throwing in-appropriate comments to me and my wife, such as " who is the expert me or you ?, why don't you accept the deal that I give you and be happy instead of... read more
Business response:
Hello, We are very sorry you feel your experience at our dealership could have been better. At Richmond Hill Toyota we strive to provide an experience that will not only leave the customer happy, but also one we can be proud of. We apologize that your time at our dealership did not meet this standard. Can we to put you in touch with management to discuss and resolve your concerns? Warmest, Richmond Hill Toyota Team
Horrible Service Brought car in with 2 mirrors...left with 1. Dave twists words and lies. After my mirror was damaged, the techs at this dealership decided to cut the harness on my mirror. The proper way would have been to remove the door panel which consists of 2 screws. End of the day, I have never seen a positive review for this dealership online. I'm sure there are more customers out there who feel this way.
Richmond Hill Toyota has a 4.7 star rating with 11,414 reviews.
Richmond Hill Toyota is open now. It will close at 9:00 p.m.