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Red Deer Toyota
- Car Dealers
- Red Deer, AB
About this business
Location details
413 Lantern St, Red Deer, AB, T4E 0A5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Honest head scratchers. We were dealing with the service department. They billed us 1 hour for a wrong diagnostics. They said it was the electric door slider motor. I spent 10 minutes with the door and figured out it was the electric lock motor. We took it back to tell them the problem and get us a quote. They wanted another 30 minutes of labour for diagnostics. They also wanted to bill us a 1 hour labour charge for diagnostics to find out the error code. It takes 5 minutes to plug in the device to the computer and look up t... read more
Poor service...always have had problems I would never recommend this place for service. I have been going here since 2009. Even though I've always had problems each time I have gotten service there, I have always given them other chances hoping that their service would be better the next time. After 5 years of second chances, I would NEVER go back nor recommend it to anyone. I've lost my patience for them. They have forgotten to put me in their schedule numerous times, so I would show up and have to reschedule to accommodate... read more
Salesman wasn't very helpful, didn't know much about the vehicle, and was a bit grumpy. I made an offer on a used Corolla, and the sales manager didn't want to budge off the asking price. I'm quite sure my offer was at least $5000 over their cost. He finally relented at $500 off his asking price, and then as soon as I signed, the entire mood changed to a much less friendly one. The salesman insisted I also buy about $3000 worth of extras, which I considered useless, including, undercoating, overcoating, upholstery protection... read more
AWFUL Service Department. Every time I try to book an oil change appointment, have to wait 4-7 days to get in. Recommend taking it to a service lube company for quick and good service. Dealership has lost my business. Also, couple of times I had appointments booked in a few weeks advance. Brought vehicle in at 7:30 am and it never even got looked at by the end of the work day. Not even a phone call. I've taken time off work and waited there and paid for taxi or friend to pick me up. The money cost is adding up because I live... read more
HORRIBLE EXPERIENCE! Lack of knowledge and accountability for salesman error. Attempted escalation to sales manager but he is unwilling to admit fault and offer any kind of apology nor is he willing to compromise on a suitable resolution. I have now placed a complaint with BBB and with Toyota Canada but because each dealership is independent there isn't very much they can do. BUYER BEWARE when you are spending a lot of money on a new vehicle do not spend it here!! They are looking for quick, easy sales and will tell you fals... read more
Red Deer Toyota has an awful service department, we have owned 2 Toyota's and really love the vehicles themselves but their service even for a simple oil change and tire rotation is absolutely unacceptable .The service manager is just downright ignorant to customers and good luck in tracking him down at that he only likes to pass the buck to one of his pleasant service reps that love making up excuses and clearly have little knowledge . If you want terrible service just purchase a vehicle from Red Deer Toyota.
"BUYER BE WARE" when purchasing a vehicle at Red Deer Toyota!!! I had a signed contract, with a $1000.00 down payment, to order a 2013 Toyota Sienna. The contract was agreed upon "all in". When I checked my contract, signed by sales manager Neil McLeod, against the purchasing contract there was an extra $623.01 added to the purchase contract. When I contacted Bart Lefly, my purchase advisor, he told me that this was the new price of a 2013 Sienna, yet they, Neil McLeod and Bart Lefly had led me to believe the price of the "S... read more
Same thing happened to me. Tracey told me that the deposit was refundable. But Nei McLeod refused to refund the deposit when the deal went down. I'm still fighting for the deposit.
NO!!! Find a car anywhere else!! Our truck must be a Monday build and this dealership is staffed by Fridays (as in it's Friday and I am out of here!) truck is less than three years old, needed a new transmission took 3 weeks! Then oops they didn't replace the electronic gear shift control so the tranny light comes on & truck doesn't shift smoothly, another mechanic (unaffiliated) did diagnostic & told ought to be covered by warranty, back to Toyota we go ...took 3 more days for a 1 hr piece of work & $700 bill not covered by... read more
Frequently asked questions about Red Deer Toyota
How is Red Deer Toyota rated?
Red Deer Toyota has a 4.3 star rating with 1,293 reviews.
When is Red Deer Toyota open?
Red Deer Toyota is closed now. It will open at 8:00 a.m.