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1545 Upper James St, Hamilton, ON, L9B 1K2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Pushing for sale I came into Nissan Plaza last month before Canada day for a Nissan Maxima 2017 and I dealt with a nice gentleman named Brock and I signed the bill of sale cause I feel in love with the vehicle and the staff pushed to sell without a chance to really think about it… During the weekend, I went over my financials and unfortunately, I cannot afford it when I go back to school, I won’t have money for food nor rent… I went into the dealership the next business day they were open and told them my situation and they ... read more
Service Department - Nissan Plaza I took my Versa in for regular maintenance, and was told that I required a new serpentine belt. The vehicle was only 5 years old at the time and had low mileage. It was explained to me at the service counter that it was damaged, very friable and was" ready to go at any minute". I was given a written estimate for repair which was around $900.00 . I went home and 3weeks later took the car to an independent auto mechanic. I asked him to give the vehicle a going over, as I was headed out on a lo... read more
Service damaged car without notifying me.. during oil change Went for a simple oil change and they damaged my car without notifying me. The car was returned to me and I discovered the side mirror was damaged along with a scratch on the door. After notifying them, I was told it was melted from before and that they do not have security cameras. Luckily for me, the technician admitted he damaged the car After I raised my concern. The manager then offered to replace the mirror and buff the scratch. After coming in again the mirr... read more
No Deal I recently visited this dealership and was looking to trade my Acura and get into a 2016 nissan murano! When I advised the salesperson of such , he seemed un-intetested in giving me his time due to my trade in ! I left immediately and was able to make a deal elsewhere ! Too bad for them !
Service Don't take your car to this dealership for service. They have no clue what they are doing. Went for a noise I was hearing with my car. Turns out it was the break bearings. When asked if the break pads also need to be changed - they didn't look at it. They had to be told to check it out. If you as a mechanic don't know to check an entire break system when the pads are also important, I am not confident in their services or their prices. This dealership is completely unprofessional and I question the training of their ... read more
Worse Car Buying Experience Ever After working with a respectful, attentive and professional sales person (Giancarlo) my wife and I were delighted to make a deal on a 2015 Murano. We were thrilled. However, things turned sour after being berrated and pressured into purchasing extended warranties and other extras by the Business Mgr Orest. Even though we told him we had no intention of spending more before entering his office, he continued a prolonged and aggressive hard sell until my wife solded him & we were about to walk o... read more
Business response:
That overall rating should be a 1 -- would have been a 5. Shaken Nissan Buyer
Estimates for Unnecessary Repairs My air conditioner on my 2002 Pathfinder was not blowing cold air. I brought it to the dealership for a diagnosis. I was told by the mechanic that I required a new compressor and a high pressure a/c line to make the air conditioning operational. The estimate provided to me was for approximately $1214.15 including parts and labour. I thought about it for a day or two and decided at that point in time I did not feel comfortable with the estimate given my budget and horror stories that I have h... read more
Turned away by service for a warranty issue After taking my car in because of an intermittent problem with a headlight I was turned away and told to "bring it back when it isn't working". Since the light only malfunctions rarely and I only drive this car during the summer I was never able to bring the car to the dealership while the light wasn't working and while I could take the time off from work. More recently I brought the car to a different dealership. After leaving the car there for one day they diagnosed the problem d... read more
I Guess Scheduled Appointments Mean Nothing My girlfriend books an appointment for 10 a.m. for an oil change and to have her brakes checked. We drop the vehicle off and are asked if we will be waiting for it? We said we will be and we will be at the Starbucks across the road and to call us when it is finished. We were told it will take a couple of hours. No problem. We return at 11:45 and it is not on the lot so we go to the waiting area and look in the service garage and it isn't on the hoist or in the garage. When we inqui... read more
Plaza Nissan has a 4.4 star rating with 2,251 reviews.
Plaza Nissan is closed now. It will open on Monday at 9:00 a.m.