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Northland Nissan
- Other
- Prince George, BC
About this business
Location details
1995 20 Ave, Prince George, BC, V2L 5R7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
At first I was impressed I don't really know what to say. At first, during the actual buying experience, I was quite impressed and happy. However, I then realized a few things. First: My phone I can't plug in my phone via the usb cable, as my phone isn't compatible with my car. They could have done a simple search and just let me know that. That alone isn't a big deal, except that when I plug in my phone via USB just to charge it (which it might charge 50% during a 6 or 7 hour drive), it dings every 20-30 minutes, telling me... read more
Business response:
Hi There, sorry to hear about your experience. I have reviewed all my recent files lately I do not have any facebook messenges or complaints on my desk recently. If you have time can you contact the dealership so we can sort out the issues and make sure everything is right from here on out. Thank you
Horrible We were sent here because some friends of ours were going to get us the friends and family discount on a truck. We went there and instantly didn’t vibe well with the sales person assigned to us. They ran the numbers and came to us and said, the dodge dealer listed the truck incorrectly so we will honour the price you seen on the website but can’t do anything more. In 2 hours the price will change on the website. We left and wanted to go back to our hotel and think about it. The next day, the truck was the same price... read more
It wasn’t good My girlfriend and myself went to the dealer and spoke to Jamie who was nice and we were looking at the new kick My girlfriend did the application and was told by the finance girl she would call her the next day and that was 2 weeks ago and no call
Business response:
I'm so sorry about the delay. Is it possible for you to call Jamie or Domenico, maybe we have been dialing the wrong number? Or send us your number maybe we wrote it down wrong. Thank you
Lack in training and customer service Nissan should know exactly why I am giving this review such a low rating. Zach - he was great as a salesman before I bought my used Toyota RAV4, but to be completely honest the car sold itself. After we took my used Toyota RAV4 home, Zach was extremely hard to reach, never returned phone calls, and never stood up to his word regarding promises he made. Peter - we dealt with Peter as he was the used sales manager. He left a bad taste in our mouth after trying to negotiate a deal to purcha... read more
Business response:
I am sorry for your experience, we are trying to contact you. Please contact us for assistance. I know everyone would be happy to try and help. Thank you
Thank goodness for a great salesman! Tyler's approach on customer service, sales and pricing is exactly how we hoped a salesman would be. We struggled dealing with upper sales management's? way of handling their sales and customer approach. We wanted to support local and they made it difficult... but Tyler pulled through to make it happen. The dealership tried to nickel and dime instead of going the extra mile to keep customers. Holly in finance was wonderful and easy to talk to! Thanks again Tyler! Love our new Nissan Pathf... read more
Business response:
Thank you for coming down. Thank you Tyler and Holly on a job well done. Cheers
Too much pressure Tried to buy a used suv and i have to admit it was terrible. 8 percent on a used car loan.... and the asked for 2000 down and then told not to worrie about it? As soon as we said no all of a sudden intrest rate dropped to 6.5? Was given the suv for the night and then again said no...... and the whole time under pressure always told someone else was looking to buy the same suv. Would not recomend dealership... also finacing staff was really rude. Really happy with my kia.
Business response:
I am very sorry tho hear this, I want to get to the bottom of this. I do apologize. Can you confirm the salesmen you were dealing with. We can keep it pricately if you would like, you can text me at 250-552-3306 Shawn Tyacke Sr. Customer Relations Manager
Hassle I live in Grande Prairie and checked into a Nissan Rogue through unhaggle. They keep trying to contact me even though I've told them I had no interest in travelling to Prince George to purchase a vehicle.
Business response:
My name Is Shawn, I am the Customer Relations Manager at Northland Nissan. Our sales team have sold to people across Canada. I do apologize if they have intruded too far. If you would supply me your name I will have it removed and no further contact will be made. Please do not confuse their eagerness for rudeness. You can email me or text if you like. Thank you Shawn Tyacke cell 250-552-3306 styacke@northlandnissan.com
lied to. I went to get myself a vehicle, and was told my name would be the one on the lease, after needing to change a payment date, is when I found out that I'm not the one to lease the vehicle it was my co-signer!! So I'm now the co-signer for something we didn't want!!
Business response:
Good Morning, My name is Jared and I am the Sales Manager here at Nissan. If you could please give me a call or come down to the dealership so we can discuss this in detail it would be greatly appreciated. My number is 250-561-8797. What is your name so I can grab your file and review it
Bad Experience The worst dealership i ever dealt with. They lied to me about the finance rate and i was not able to return the car after i found out about the change. I will never buy a brand new car again, I will never buy a Nissan again or ever go to a Nissan dealership again thanks to the experience i had at Northland Nissan. Avoid Northland Nissan and the other two Northland dealerships in town, I hear nothing but bad things about them. If you want a good experience and a decent veichle then go to Prince George Toyota or... read more
Business response:
Hi there, Thank you for taking time out of your day to present your concerns. First off I have to say I can not figure out who you are. At time of purchase part of our finance process is full disclosure of price and interest rates. At time of disclosure the bill of sale and sales contract are signed by the customer with the interest rate present. If interest rate was an issue we would have appreciated it brought to our attention before any contracts were signed. Please call me personally so we can discuss this further. I am ... read more
Frequently asked questions about Northland Nissan
How is Northland Nissan rated?
Northland Nissan has a 4.7 star rating with 1,393 reviews.
When is Northland Nissan open?
Northland Nissan is closed now. It will open on Monday at 9:00 a.m.