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Northland Nissan
- Other
- Prince George, BC
About this business
Location details
1995 20 Ave, Prince George, BC, V2L 5R7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst experience ever. Had some warranty work done and found damage on my car afterwards. I complained about it and was literally told to go screw myself. Absolutely disgusting and I will not recommend Northland Nissan to anybody.
They call me and send me emails, calling me the wrong first name. No matter how many times I explain, they keep doing it.
Charged me for tire repair without notifying me. Not sure the best place to deal with.
Never bill correctly when having service, always have to educate their staff, waot for invoices to be reprinted. Can't trust what they put in front of you. Feedback provided previously not taken seriously, errors continue. Most recently, I waited 7 months for a key replacement and had to call numerous times for updates and had incorrect billing for an oil change.
My pathfinder was in the dealerships at three different times to fix a noise coming from the dashboard a year after I bought it. The noise would go away for a bit but kept coming back. It’s still an issue but they said it has been looked at so they were not going to do anything about it though I have the extended warranty until 2026. If I still wanted it to be looked at it I had to pay for it. Never going to buy a Nissan vehicle again
Service department is unfriendly and it takes way too long to perform a simple service. 4 plus hours for a service is really ridiculous. Specially when you’re already driving 3 hours to get the service done. They have no respect for anyone’s time.
Every time i bring my pathfinder in for service it is a lot of unknown. They don’t communicate well, and they often leave things to the end of the day. My air conditioning was shot, it was the third time my car had needed services for a/c, (new compressor put in 9-10 months prior by the way.) They said they fixed it, 5 minutes before closing. Got into my car with 2 small children and it was not working. It was 33 degrees celsius and we needed to drive 2 hours home. We went back in and i said it was not working, and they said... read more
I made my final payment in house at Northland Nissan. Kyle Wilson took my money but never sent it which led to collections trying to take my paid for truck. Peter Sia admitted that they sat on my money for months and never sent it and not only refused to email me a follow up regarding their mistake but laughed at me for wanting it in writing that they eventually did send the money. How can someone treat a client so poorly, to the point of laughing at them for wanting a confirmation of a bill paid, be awarded the service awar... read more
Test drive went well and the salesperson was helpful and friendly. Things went downhill when the sales manager sat down with us. The truck had a few mechanical defects. The most serious was it urgently needed new brakes (according to the inspection report they showed us). Sales manager said this 7,000 lb truck is safe as is despite rusty rotors, calipers and nearly worn out brake pads. We walked out in disbelief and will never visit this dealership again.
Frequently asked questions about Northland Nissan
How is Northland Nissan rated?
Northland Nissan has a 4.7 star rating with 1,393 reviews.
When is Northland Nissan open?
Northland Nissan is closed now. It will open on Monday at 9:00 a.m.