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Mississauga Toyota
- Car Dealers
- Mississauga, ON
About this business
Location details
2215 Dundas St E, Mississauga, ON, L4X 2X2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Incompetent , This service center its Run by incompetent management team. Twice they let me down. I own 2010 Toyota Tundra truck took it there for service . After they complete the service half the item were check off done they were not touched on truck. You cant trust there workmanship . At your own risk.
Business response:
Hi Fibrahim. Thank you for bringing this to our attention and I am truly sorry that your experience was not world class. If you could contact me directly at agallucci@mississaugatoyota.com we can discuss this further. We sincerely appreciate your business and look forward to hearing from you. Regards, Anthony
Garbage customer service I normally deal with a Toyota dealership by my home, however I contacted this dealership (because they are located close to my work) to see if they could top up my oil for my 2009 Rav 4. The dealership by my home tops up my oil at no charge because they acknowledge that my car burns oil at an abnormal rate (and I already had an oil consumption test to prove this). However because my oil light went off this am on my way to work and I wasn't going to be near my regular dealership, I contacted this deal... read more
Business response:
Hi Fibrahim. My name is Anthony Gallucci and I am the Service Manager at Mississauga Toyota. Thank you for letting us know what happened and I am truly sorry that your experience was not world class. If you could contact me directly at agallucci@mississaugatoyota.com we can discuss this further. We sincerely appreciate your business and look forward to hearing from you. Regards, Anthony
dishonese salesman Went to this dealer for Sienna. The salesman showed a paper that I can a 2016 model for the 2015 price and I can get a 2016 model in 2 weeks. When we sat to discuss the details. He said 2016 model will be build in Dec. available in Jan. When I asked for more details he said he does not know 2016 price yet. He has 'Employee of the month' on his wall. All rubbish , waste of time.
Business response:
Good Afternoon Truel1111, My name is Jon Hall and I am the General Manager at Mississauga Toyota. I appreciate the feed back about your experience in my store and I am very sorry that is was not what you had wanted, or expected. Currently (at least at the time of me writing this response) we do not have 2016 pricing for the Sienna, and apart from some product guide information...truthfully the specs are limited (we are expecting more information shortly from Toyota). I would be happy to have one of my folks reach out to you ... read more
Bought a 2009 Toyota Tundra, never told about MAJOR PROBLEM I purchased a 2009 used Toyota Tundra in 2011, this past summer my vehicle broke down and was towed to this dealership with a full tank of fuel. My vehicle sat in their parking lot for 2 months and 4 days before the issue was fixed. Mississauga Toyota sold me this vehicle knowing a major design flaw existed with this model year, but failed to inform me. I tracked down the original owner who stated that this dealership told him to trade in the vehicle because of the ... read more
Business response:
Hi ATC my name is Daniel Pellico I'm the Fixed Operations Manager at Mississauga Toyota. I apologize for the delay in addressing your issue. I appreciate the feed back about your experience in my store and I am very sorry that is was not what you had wanted, or expected. I assure you that is not how we conduct business and we look forward to earning back your business in the future. Again thank you for your feed back it is how we learn as an organization.
Worst car buying experience ever The used car manager Curtis needs a course in customer service especially in how you treat people. Made me feel worthless for buying a used car and did not disclose certain information until after the vehicle was paid for. He is a dishonest human being. Strongly recommend not purchasing there.
Business response:
Hi Disappointed10. Thank you for taking the time to review. I am sorry you had a negative experience at our dealership. Curtis is no longer at our dealership. I would hope you would give us the opportunity to earn back your business in the future.
Stay away from the service department! I took my car in for the 16k oil change and they left the oil filter loose. I only discovered this two weeks and 2000 km later when my oil pressure light came on. As it was a Sunday, I took my car to a local Mr. Lube where they discovered the oil filter was installed finger tight and the oil filter wrench was still attached to the oil filter and there was only one liter of oil left in the crankcase.
Business response:
Hi Victor S and thank you for your review. My name is Daniel Pellico and I am the Fixed Operations Manager. I am currently looking into your situation and our General Manager Jon Hall and I will contact you directly.
Aggressive sales pitch that cost me unnecessary service I came for an oil change. I think I was pressured on having other unnecessary checks like ( checking the horn, wiper blades and washer, brake lights, etc. Those things I check myself on a regular basis. Our car is slightly use with only a mileage of 34,700 kilometers in 4 years. These unnecessary expense caused me about $160.00 and on a senior like me with fixed income is a big dent on our budget. I know they most be on commission or on a quota to meet so next time I wi... read more
Wouldn't put offer in writing I was purchasing a vehicle for my mother and requested quotes online from this dealership and others in the area. It was a very simple replacement of her 2002 Corolla with a new 2015 Corolla. She had already picked out the model and trim package that she wanted. From Mississauga Toyota, I received a very prompt response from Yasmin at the dealership on pricing and availability. The sale was then passed along to Peter Teper whom requested that the trade in be brought into the dealership for inspe... read more
This dealership is far too busy for my business. Two weeks to get an appointment for an oil change. Then the oil change took almost 2 hours. I have been a customer for over 25 years and realy like dealing with John Bates. I will now be getting my service done elsewhere.
Business response:
Hello, My name is Daniel Pellico and I am the Fixed Operations Manager here. I am truly sorry you had a poor experience. We appreciate you being our guest with us for a very long time and it sounds like that wasn't reflected in the service you had. I would like to discuss your experience with you and can be reached at 905-625-3420 ext 237 or dpellico@mississaugatoyota.com to try to resolve the issues so they would not happen again to any other guests. Thank you.
Frequently asked questions about Mississauga Toyota
How is Mississauga Toyota rated?
Mississauga Toyota has a 4.4 star rating with 2,776 reviews.
When is Mississauga Toyota open?
Mississauga Toyota is open now. It will close at 6:00 p.m.