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Mississauga Toyota
- Car Dealers
- Mississauga, ON
About this business
Location details
2215 Dundas St E, Mississauga, ON, L4X 2X2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Albert Hung is a shady person When I visited Mississauga Toyota for my maintenance I tried to explain the issues with my car. Albert was my advisor and he didn’t help me at all. When I said about my $250 gift card which I got on my purchase, he said he would take care of it but he didn’t. My windshield vipers are poorly working and they didn’t even check it. Overall it was under Toyota quality standards!
Business response:
Hi Kaan. My name is Daniel Pellico and I am the Fixed Operations Manager at Mississauga Toyota. I am truly sorry you had a negative experience at our dealership. I can't seem to find your guest profile using just your first name. If you could kindly email me directly at dpellico@mississaugatoyota.com with your details, I will look into this further and try to rectify your experience.
Bryan Moreira On Friday July 26th,the water pump on our 2004 RAV4 decided to give it up. We came in without an appointment and Bryan got us in asap and the new water pump was installed and we had to wait for only two hours. Thanks Bryan for your help and we really appreciated it. Ken & Gail Brock Mississauga
Business response:
Hi Ken and Gail. Thank you for your kind review about our service department and specifically Bryan. He is a great asset to our dealership family! Hope you are enjoying your summer and we look forward to seeing you again,
Excessive wait time despite appointment I had a terrible customer service experience. I had booked a regular service (oil change, tire rotation) for 1:30. I arrived at 1:25 and was served at 2:00, much later than my appointed time. The appointment was to have taken 1 hour, but my vehicle was released to me at 4:00. I am disappointed with the service I received.
Business response:
My name is Daniel Pellico and I am the Fixed Operations Manager. I am truly sorry to hear that you did not have a world-class experience at our dealership. We appreciate your feedback as we look at every experience as a learning opportunity for our team. I would like to discuss this further. Can you please email me directly at dpellico@mississaugatoyota.com? I look forward to hearing from you.
SCAM!!!!! I brought my car for a second maintanance, simple enough its a new car. I asked to check the alignment cause it was twisting towards the left. They called me and told me it was done but that there was "Substantial Amount of damage" at the rear control arm. I was confused because the car has 17000 km and has never had any issues at the back. The service tech said it was from a fender bender. The car had the FRONT right minor esthetic fix from a tap minor collision. The MANAGER said it was an OPEN AND SHUT CASE that ... read more
Business response:
Hi there. My name is Anthony Gallucci and I am the Service Manager. We did speak about this issue. As discussed, your car was in an accident as seen on the CarFax Report. Therefore it has to go through insurance. Please email me directly at agallucci@mississaugatoyota.com if you would like to discuss this further.
Service department needs to do better job I had to wait for 2 hours to have the oil change done, even though I had an appointment. I had a good experience when I bought the car from there, but the customer service at service department is terrible.
Business response:
Hi there. My name is Anthony Gallucci and I am the Service Manager. I am truly sorry to hear that you did not have a world-class experience at our dealership. Thank you for letting us know as we look at every situation as a learning opportunity for the team. I cannot seem to find your customer file in our database to contact you directly. Can you please contact me at agallucci@mississaugatoyota.com? I would like to discuss this issue further. Thank you very much and have a nice day.
Wrong diagnose of problem I complain about losing coolant. And they found out that the problem said to be busted head gasket. They give me two option which is they will repair the head gasket or change the whole engine with low mileage . I opted to changes the engine which cost me $4000 +. But the problem didn't stop there because after several days I come back to them and complain again of losing coolant. They did another diagnostic and this time it's different problem and they were able to solved it after spending another ... read more
Business response:
Hello Leonardo. My name is Daniel and I am the Fixed Operations Manager. I am sorry that you did not have a world class experience at our dealership. I have talked to the service team and I would like to discuss this further. I can be reached at dpellico@mississaugatoyota.com.
Not happy Not so professional at work .. I have crack on my dashboard n I didn’t do nothing so when I went there they took pic n later said it’s my fault n stuff .. how can they decide things by looking at pic? That person must be god or something since they r deciding everything by looking at pics .. not happy with that . Done with Toyota
Business response:
Hi Tenzin. My name is Anthony Gallucci and I am the Service Manager. I am truly sorry to hear that you did not have a world-class experience at our dealership. I cannot seem to find your customer file in our database to contact you directly. Can you please contact me at agallucci@mississaugatoyota.com? I would like to discuss this issue further. Thank you very much and I look forward to hearing from you.
Disappointing I made a request to have the battery and starting system checked as I was having trouble starting my vehicle. Toyota dealership did an AVR test. I paid for this test but oddly got no results printed on my bill. Toyota said the battery and charging system was fine. I went to start my vehicle later. It did not start. I tried to get a boost from two other vehicles and still it failed to start. I called the Toyota mechanic. He said I should send a video of me attempting to start the vehicle. I did this. Mechanic sa... read more
Business response:
Hi Tony. My name is Anthony Gallucci and I am the Service Manager. I am truly sorry to hear that you did not have a world-class experience at our dealership. Can you please email me directly at agallucci@mississaugatoyota.com? We will cover your cost of the tow and I would like to discuss your experience and come to a resolution. Thank you very much and I look forward to hearing from you.
Disappointing It took way too long to fix two sensors. I understand weather and the long weekend were a factor, and we could have picked up the vehicle and returned when the parts were in, but with small kids and busy schedule it was more of a hassle for us. We chose to live the hassle of using my sedan commuter car for the duration of the servicing. This was from drop off Thursday night until pick-up the following Wednesday night.The real problem was at pick-up when I noticed the bumper panel behind the rear driver side whe... read more
Business response:
Hi Andy. My name is Daniel Pellico and I am the Fixed Operations Manager. I am truly sorry to hear that you did not have a world-class experience at our dealership. I cannot seem to find your customer file in our database to contact you directly. Can you please contact me at dpellico@mississaugatoyota.com? I would like to discuss this further with you. Thank you very much and have a nice day.
Frequently asked questions about Mississauga Toyota
How is Mississauga Toyota rated?
Mississauga Toyota has a 4.4 star rating with 2,776 reviews.
When is Mississauga Toyota open?
Mississauga Toyota is open now. It will close at 6:00 p.m.