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Mississauga Toyota
- Car Dealers
- Mississauga, ON
About this business
Location details
2215 Dundas St E, Mississauga, ON, L4X 2X2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Service I came for oil change and brakes inspection and they told me I have to replace the didn't brakes. "Ok fine". They over charged me on labour at least $120. I would never go to this location any more Strasbourg Gorgievski
Business response:
Hi Sg. My name is Daniel Pellico and I am the Fixed Operations Manager and I responded to your other review on Google. Again, we are sorry to hear that you felt that the labor was too expensive and that you felt that our services are not important. However, we do price our services competitively. If you would like to discuss this further, please email me directly at dpellico@mississaugatoyota.com.
Over serviced. Yes, the service was good. It was so good that I felt I was over serviced. The mileage of my 2014 Toyota Corolla was only 41,434 km on Jan 31, but I was given a service for 48,000km, the mileage I may not reach a year late. Based on the 2018 factory recommendation 60 month service was $234.90. But I was billed $382 for my 63 month car. I was told when I was giving my key the service could be around $250, but it turned out $130 more. Is such service all in my benefit? Absolutely not.
Business response:
Hi Kylie. My name is Daniel Pellico and I am the Fixed Operations Manager. I am truly sorry to hear that you did not have a world-class experience at our dealership. Can you please email me directly at dpellico@mississaugatoyota.com with your full name and details so I can look up your repair order? I would like to discuss this further. Thank you very much and have a nice day.
Bad Experience Emailed and confirmed appointment with Paul to view and test drive an SUV the same afternoon. When I arrived,.I was told it was sold just an hour ago, but that there were other similar SUVs that I might be interested in. I found it very hard to believe as it is a typical used car dealer trick. I came specifically for that SUV and not to be upsold to another vehicle. A complete waste of time and it is what gives used car salesman a bad name.
Business response:
Hi RC. My name is Brian Shaw and I am the Used Car Sales Manager at Mississauga Toyota. First off, I am sorry that the vehicle was sold. Unfortunately we do not hold cars for guests and this particular vehicle was sold right before you came into the dealership. If you would like to discuss this issue further, please email me directly at bshaw@mississaugatoyota.com. Thank you and hope you have a nice weekend.
Poor Customer Service My sister was looking to buy a new car and the saleswoman told us she had 2 other customers coming. This was around 6pm. Right off the bat I knew something was lacking. At 8pm no other customer came in to see this saleswoman. It was all a ruse to make us feel she was selling more than she does and apply some passive pressure on us. After test driving the rav4 we wanted to make an offer and the Manager was so rude and dismissive of our offer that we were so offended by their attitude. This location needs... read more
Business response:
Hi there. My name is Mike Robertson and I am the New Car Sales Manager at Mississauga Toyota. We were introduced when you visited our dealership. I would first like to apologize and say that I am truly sorry that you felt this way. In no way did we want to make you feel less important. I do appreciate the feedback as I take it as a learning opportunity. If you would like to discuss this further, please email me directly at mrobertson@mississaugatoyota.com or call me at 905-625-3420.
Van Certification Scam I Bought a so called CERTIFIED used 2014 Toyota Sienna AWD van with a full tank of gas from Mississauga Toyota and parked it in my garage for 3 months, never using it since I didn't need the van at that moment and still with all the dealer promo stickers, door bumpers, even the pouch with their stock number still attached to the inside of the windshield.. I did start it up once in a while to keep things fresh.. I bought it because it was for the wife and it was the the Limited AWD which was hard to fin... read more
Business response:
Hi there. We have contacted you several times regarding your service visit. Again, we'd like to apologize and are truly sorry you feet this way. Please contact us directly at dpellico@misissaugatoyota.com if you would like to discuss this further.
Misleading & dishonest practices! ($300-$500 inflated bill) After consulting a mechanic regarding my vehicles battery (?) performance issues. I decided to take my truck to Mississauga Toyota (many years ago-run by honest individuals) but this was a big mistake. My battery was tested, and deemed fine (by the other mechanic) but the alternator was suspected to be the reason for my vehicles problems. An appointment was made for the following day at M.T. During check-in, I was quoted $120.00 for the diagnostic (4 hours later) af... read more
Business response:
Hi Zimyola. My name is Daniel Pellico and I am the Fixed Operations Manager and I have been in contact with you. I am truly sorry to hear that you did not have a world-class experience at our dealership. If you have any further questions, please feel free to email me at dpellico@mississaugatoyota.com.
Don’t go to this dealer for service - takes 8hrs !! WORST TOYOTA DEALER EVER ! Don’t do your service here if you want it done in a timely manner.. booked a dash cam installation at this dealer and the tech advisor Jose told my husband it would take 2-3 hrs for installation.. went in for a 10 am appointment and they didn’t finish it until 5:40 pm !!! Plus no sense of customer service -instead of calling me to let me know that this installation was going to take longer than expected I had to call them and ask what was going on... read more
Business response:
Hi Yangchen. My name is Daniel Pellico and I am the Fixed Operations Manager at Mississauga Toyota. Thank you for your review as we always take guest feedback seriously and as future learning opportunities. First of all, I am sorry to hear that you feel this way. Yes, our shuttle does end at 5pm, however, we did send another employee to pick you up. We have been in contact via email. Please email me directly at dpellico@mississaugatoyota.com should you have any further concerns. Kindest Regards, Daniel.
Terrible Customer Service Don't expect to leave this place without at least an $800 bill. If there is nothing wrong your car, don't worry they will find something wrong. The place is shabby and broken down and everything takes forever. Surprised that Toyota lets one its dealerships get this run down. Give this one a miss.
Business response:
Hi there. My name is Daniel Pellico and I am the Fixed Operations Manager. I am truly sorry to hear that you did not have a world-class experience at our dealership. I cannot seem to find your customer file in our database to contact you directly. Can you please contact me at dpellico@mississaugatoyota.com. I would like to discuss this issue further. Thank you very much and have a nice day.
Bad customer service I gonna suggest other people don't go there... poor customer service and they almost took 8 hours for oil change and they don't care if you are waiting there. Specially don't deal with guru rajiv there service advisor
Business response:
Hi Jatt. My name is Daniel Pellico and I am the Fixed Operations Manager. I am truly sorry to hear that you did not have a world-class experience at our dealership. I cannot seem to find your customer file in our database to contact you directly. Can you please contact me at dpellico@mississaugatoyota.com. I would like to discuss this issue further. Thank you very much and have a nice day.
Frequently asked questions about Mississauga Toyota
How is Mississauga Toyota rated?
Mississauga Toyota has a 4.4 star rating with 2,776 reviews.
When is Mississauga Toyota open?
Mississauga Toyota is open now. It will close at 6:00 p.m.