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Mississauga Toyota
- Car Dealers
- Mississauga, ON
About this business
Location details
2215 Dundas St E, Mississauga, ON, L4X 2X2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I’ve leased three RAV4 Hybrids from Mississauga Toyota over the past 9 years and was preparing to buy a fourth — until my recent service experience. This spring, I noticed a significant drop in fuel efficiency on my 2022 RAV4 Hybrid. When I called the service department, I was told by Albert that my mileage was “normal” and similar to his own. I followed up with a detailed email to the service manager requesting diagnostics — but received no response at all. I then took the vehicle to another Toyota dealership, where they pe... read more
Been a loyal customer for a few years and for the most part the dealership experience was decent. Easy to book service appointments, average wait times, but the main reason you buy a Toyota is for its reliability and dependability. No issues there. I’ve been hyped about the RAV4 Prime since it was announced. Had a $1000.00 deposit on the vehicle early on but quickly realized it was going to be a while before I was able to get one. Purchased a 2021 RAV4 Gas model in the meantime. Fast forward to October 2024 when I finally go... read more
2.5 hrs for an oil change It's a 30 to 40 min job Never coming back
Business response:
Hi there, Thank you for your review. I am sorry to hear that you had a negative service experience. We will take this feedback as a learning opportunity and want to ensure that all of our guests have a positive experience. If you have any questions. please feel free to email me directly at agallucci@mississaugatoyota.com. Kindest Regards, Anthony Gallucci Service Manager 905-625-0333
On 11/21/22 in for Service & tire change. Noted on 427 Hwy sensor light flash on indicating low pressure. Returned on 11/26/22. Advised i would have to leave van and pay $89.00 to reset sensor in tires. Admitted previously done for free. I left, work not completed as a safety issue. Employee rude and did not want to do the job. Didn't know how long to the do the job. Previously 5 minutes.
Business response:
Hello, My name is Anthony Gallucci and I am the Service Manager at Mississauga Toyota. I am sorry that you feel you did not have a world-class experience here at Mississauga Toyota. Please feel free to reach out to me to discuss this further via email at agallucci@mississaugatoyota.com. Kindest Regards, Anthony Gallucci Service Manager
I used to this dealership service before but stopped for couple of incidents. 2 years ago I took my car for oil change and inspections. I remembered that I have malfunctioning and broken windshield but forgot to tell them. I assumed that they will inspect and change it. However, they reported all inspected and fixed but when I got home it was not fixed even not checked. Another incident. I found only one screw used under car for protection shield, They need properly fasten all screws. Last incident was price matching. I got ... read more
Business response:
I used to this dealership service before but stopped for couple of incidents. 2 years ago I took my car for oil change and inspections. I remembered that I have malfunctioning and broken windshield but forgot to tell them. I assumed that they will inspect and change it. However, they reported all inspected and fixed but when I got home it was not fixed even not checked. Another incident. I found only one screw used under car for protection shield, They need properly fasten all screws. Last incident was price matching. I got ... read more
I received a recall letter from Toyota on continental tires issues- RAV4 XLE 2018. I booked an appointment with Toyota Mississauga 2215 Dundas St E. I was charged $140 without asking my authorization before. No new continental tires received. To make it worse and unethical behavior, they decided to change oil, despite it was changed just 3 weeks ago in the same place (less than 900 kms). Their argument was that that is under Toyota guaranty. With such unethical attitude, I am so concerned about the problematic continental ti... read more
Business response:
Hi there, Thank you for your review, my name is Anthony Gallucci and I am the Service Manager. I am truly sorry to hear that you did not have a world-class experience at our dealership. We appreciate your feedback as we look at every experience as a learning opportunity for our team. The tires were not affected by the recall and the fee to swap tires is $119.95 plus taxes. I would be happy to review this with you. If you would like to discuss this further, please email me directly at agallucci@mississaugatoyota.com. Hope you... read more
The service tech broke my cabin air filter cover Recently discovered the cabin filter cover in my Camry was broken. For the past year, I've been trying to replace the filter myself with no success as it seemed that the cover has been glued in place. I recently discovered that one of the latches is broken and the cover was jammed in place. So, a Mississauga Service tech broke my cover and didn't say anything at any time. He didn't even point out that the cover was broken during my past 2 service appointments. I wonder why? I'... read more
Business response:
Hi there, my name is Anthony Gallucci and I am the Service Manager. I am truly sorry to hear that you did not have a world-class experience at our dealership. Next time you come in, please ask for me and I will have our Master Technician personally look at it for you. Hope you are staying safe! Kindest Regards, Anthony Gallucci Service Manager
I recently had a basic oil and filter change done here and the cost seemed very high, it cost $69. I questioned my service provider and was told 'that's the cost now'. Looking at my past bills I've always paid between $50-$55. $69 is very high and even after a phone call no one can really explain. Unfortunately, I will no longer to using toyota for any service on my vehicle. Advisors have always been friendly but I will be going elsewhere for service from now on
Business response:
Hi Susan. My name is Anthony Gallucci and I am the Service Manager at Mississauga Toyota. I am so sorry you did not receive a explanation regarding the invoicing. I would like to go through your invoice with you however I do not have your last name to contact you directly. Can you please email me at agallucci@mississaugatoyota.com? I look forward to hearing from you, Kindest Regards, Anthony Gallucci Service Manager
wasnt to pleased with the wait for the service. My appointment was for 9.30. I didn't get out of there till 12.30. I think someone goofed up really badly.nobody said a word.
Business response:
Hi Jamesa. My name is Anthony Gallucci and I am the Service Manager. I am truly sorry to hear that you did not have a world-class experience at our dealership. We appreciate your feedback as we look at every experience as a learning opportunity for our team. If you could please email me directly at agallucci@mississaugatoyota.com with your details, I would like to personally apologize. Kindest Regards, Anthony Gallucci Service Manager agallucci@mississaugatoyota.com
Frequently asked questions about Mississauga Toyota
How is Mississauga Toyota rated?
Mississauga Toyota has a 4.4 star rating with 2,776 reviews.
When is Mississauga Toyota open?
Mississauga Toyota is open now. It will close at 6:00 p.m.