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Jim Pattison Toyota Surrey
- Other
- Guildford, BC
About this business
Location details
15389 Guildford Dr, Guildford, BC, V3R 0H9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
BIG FAT LIAR Talked with this Harry Wang, he tried to hide the price from me, what is worse is that he LIED THAT HE HAS 10 YEARS OF WORKING EXPERIENCE. I got serious and found out that he has 2 years sales experience as a cellphone man and 3 months experience of car sales! BIG FAT LIAR! He even lied about such small things, who know what else he is going to lie about!!!
Business response:
Hello John, thank you for the review. As per your wishes, we have communicated by email to discuss this issue. If you would like to discuss further, please email me at jeffr@jptoyota.com Jeff Raybould, General Manager
Absolutely garbage service worst ever! I was to have a simple car tire change . Was quoted 1.5 hours max - took 3 hrs !!! After they removed my tires which was done after 1.5 hours . They told me only then that they are running over an hour behind ! I have a 2 yo with me since it's a quick service !? Completely unexpectedly. They could have told me at drop off at 930 this was happening but no - instead I was completely xxxxed with a whining child hungry and tried and all I get is a sorry . Well that's not good enough - I cou... read more
Business response:
My apologies for your experience while at the dealership. I did talk to the advisor that assisted you and he did tell me that he tried to keep you up to date as to the time frame and delay in your snow tires being put on. As you can imagine, we had several hundred inquires and requests for tires to be installed since the snowfall and as supply of tires was limited, we tried to accommodate everyone for everyone's well being and safety. As your local store in Port Moody was unable to assist you with your request, we did try to... read more
Worst customer service I went with my family to them to by a SUV, nobody greeted us, neither did anyone pay attention to us, we looked at all the cars of the showroom and left but not even a single person did notice us. Will never recommend to anybody. By the way I bought my Toyota RAV4 Hybrid technology package from peace arch they were a brilliant team.
perfidious snakes absolute con artists, who knew working at such a prestigious place things are so tight they had to change the price at the last minute. They could have told me in the morning the price was higher then agreed upon. instead they waited until i had spent all day running around getting things together to purchase a vehicle. I was getting ready to drop off my rental but i wanted to confirm everything before i did so and that is when they added another $1000 to the end price. and because i went on Monikas word an... read more
Frequently asked questions about Jim Pattison Toyota Surrey
How is Jim Pattison Toyota Surrey rated?
Jim Pattison Toyota Surrey has a 3.9 star rating with 1,759 reviews.
When is Jim Pattison Toyota Surrey open?
Jim Pattison Toyota Surrey is closed now. It will open tomorrow at 9:00 a.m.