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Jim Pattison Toyota Surrey

3.9
  • Other
  • Guildford, BC

About this business

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Location details

15389 Guildford Dr, Guildford, BC, V3R 0H9, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.91,759 reviews
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David yeo's profile image
David yeo 
8 years ago

*Resolved* Disgrace to the Toyota brand Nov 28th 2017 update: Jeff the manager got in touch with me and extended an offer to correct my experience. I have since placed a deposit for the new 2018 Sienna. I am mostly doing it for my father who loves the Toyota brand and to JP Surrey's credit it is very casual, friendly, and a no pressure environment. But for me I expect my appointments to be met and questions answered in detailed, and a greater effort made to earn my money, that's where I am coming from. Original review: They ... read more

Business response:

Hi David. Thank you for the opportunity to make things right. We are always trying to improve our operation and we do appreciate your business. We look forward to the arrival of your new vehicle! Thank you again. Jeff Raybould, General Manager. 

Bhobjoy's profile image
Bhobjoy 
8 years ago

Very good Experience. We're so overwhelmed for the treatment of staff to Us,especially Leandro Resurreccion.He help us to get our Dream Car.👍🏻 For Him.Thank you Mr.Leandro Ressureccion. 

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msbrittany 
8 years ago

Best buying experience Jim Pattison Toyota exceeded our expectations. Our sales man Enky went above and beyond to ensure we were taken care of, making us feel like part of the family. He was outstanding from start to finish and even after the sale he was there to answer questions and book servicing. He went so far as providing his personal food and phone charger to us! Enky is the best and I wouldn't hesitate to send anyone to him. Keep up the great work Enky. We are Toyota customers for life! 

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bubut59 
8 years ago

Awesome staff I was with my son to look for a 2017 4Runner unlimited.My son already knew what kind of car he wants to buy.Our experience was far from what I have read from the past reviews.We had an awesome experience with staff from product advisor,finance and car insurance.They were very friendly,pleasant and very helpfulI.I would say they were outstanding.Great place and highly recommended.I would like to thank Ryan,Kevin and Karin for a wonderful experience 😊 

Toyota ERIC 57's profile image
Toyota ERIC 57 
8 years ago

Best slection for used vehicles! Try this location! Bought my 2011 RAV4 on AUG.8/2017.When to so many car dealers none of them were honest !There try to sell me a lemon car! Try Jim Pattison Surrey.This location has great deals, prices, clean nice cars,& honesty! My sale rep Mindy was great .See her if you are looking for a new or used vehicles! 

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sunny 
9 years ago

Above and beyond service My family and I were looking to buy a new vehicle and had been to many dealerships before, but this dealership was by far the best. We met Enky and he helped answer all of our questions and made us feel like we were getting exactly what we wanted. There were no gimmicks to his salesmanship, just honesty- which is exactly what we wanted when purchasing a car that will last us many years. Everyone else at the dealership was kind and respectful but Enky really went over and above to make sure our experi... read more

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MommaBear 
9 years ago

Best experience ever! I loved the service and everything Enky had done for me and my family. He worked out the best deal he could for us to get into the vehicle we needed and wanted! While we were busy filling in papers and dealing with insurance, Enky helped chase our 2 year old around. He now has a family of fans! I could not have been treated better. I have bought brand new from Honda and was lied to. Enky laid it all out on the table. So between my new Bear Paw Edition Tacoma and Enky's assistance with our children. We l... read more

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nishant 
9 years ago

Exceeds Expectations This was my first experience with Jim Pattison Auto. I learned of them through searching the net for a particular vehicle I was looking for.. I was very apprehensive at first, not knowing anyone at the dealer, or the area. I live about 45 minutes away. .I met ENKY who guided us through the process. I can't say enough about ENKY as my product advisor. He was outstanding. No slick sales gimmicks, no pressure, no attempts at manipulative ploys. Just great, accommodating service. It sounds like a cliche, but... read more

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Hongfei 
9 years ago

Service need to be improved I was recommended for a big maintenance service three months ago. the charge was about about $1350, then I requested for replacing my missing Hubcap Wheel Cover as a discount. The advice agreed, and put it on the work list and the receipt. He told me that I need to wait for call for installation since there was no parts at the moment. After that, I was waiting for about a month, no one called me or sent an email. Then I called the service department, the answer was that they would inform the advic... read more

Frequently asked questions about Jim Pattison Toyota Surrey

How is Jim Pattison Toyota Surrey rated?

Jim Pattison Toyota Surrey has a 3.9 star rating with 1,759 reviews. 

When is Jim Pattison Toyota Surrey open?

Jim Pattison Toyota Surrey is closed now. It will open tomorrow at 9:00 a.m.