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INFINITI SOUTH EDMONTON
- Automotive
- Edmonton, AB
About this business
Location details
2110 103A St SW, Edmonton, AB, T6W 2P6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
IDIOTS!!! ZEROOOOOO STARS!!! Our salesman (Mo) was fine to deal with but the infiniti South Edmonton sales managers are complete idiots and have zero business sense. I went to purchase a vehicle from this dealer, they absolutely would not budge on the price, so I left. The vehicle was still available a couple days later so I phoned Mo our salesman and advised I would pay their full price but they would have to throw in a vehicle maintenance package they offered(basically a few oil changes which they retail for around $500). ... read more
Services to used car bought was non existent As other has set it, I bought a used car, experience was common to any dealer, they showed that services did their Infiniti inspection and such, well afterwards when I had time to look under the hood, there were a lot of things I didn't like, they took the car later to address them, but why the client has to start searching for the bad stuff for them to fix them. The coolant level was below the min, air filter completely clogged with oil and debris, battery connections full of bui... read more
I do NOT recommend this dealer. I have had MULTIPLE problems with the QX56 I bought a year ago. For the most part they begrudgingly fixed many of the problems because I bought the worthless “bumper to bumper” (which is anything but) warranty i was sold by a slimy finance mgr, but got all the standard excuses along the way like others are reporting here! I held them to task for problems that existed long before I bought it from them (remote starters, air ride hoses, wiper motors, heated seats, A/C, and dual cats). There are f... read more
They take your money, and wont refund! They seemed all honest and nice when first went to the dealership. The salesman told us that in order to hold the vehicle we needed to put a deposit on the car that we would get refunded no matter what came of the application. Then they pulled a shady move after we decided not to trade and go ahead with the application. Tried to get the refund back and they did everything to take our money and not return it. Bunch of lies and BS from the whole dealership. All deny. even the salesman tha... read more
Business response:
Hi Christine, we are very sorry to hear about your recent experience with us. Typically, we do ask for a deposit to hold the vehicle so that we know our customers are serious about going ahead with the deal. We strive to provide our customers with a top-notch experience and apologize that we fell short.
Everyone great when purchasing but when you have a problem you find there service department lacks , staff , knowledge , respect , does not return calls and can not help over the phone 5 o’clock is quitting time :( after waiting all day for a call back Called Ecickson Infiniti service department more help in a 5 minute call
Business response:
Hi Doris, We do apologize for the issues getting in touch with our service department. You can always reach someone in service via text at 780-395-3575 if you require assistance. Take care.
Should really change their name to "Fly By Night". Please bare with the length of this review as the whole nightmare lasted more then 30 days. On August 16th bought a used 2007 mini cooper s, and was delivered to us on August 23rd. We had agreed on $2000.00 worth of work I agreed I wanted fixed before delivery. They went to deliver car to us and as they were leaving the car lot discovered check engine light came on and wanted to fix before delivery and said it was coil packs and spark plugs. When car was delivered it had a c... read more
Robbed me Hi, last year August I bought a 2011 Volkswagen gti from “Infiniti south” in Edmonton Alberta. So I bought it with 172,xxxkm and for good reasons I got the extended warranty. With in a day of me driving it off the dealership Lott I got a “high oil pressure” light come on and I took it back, turns out it needed a new engine, I wasn’t that upset because I spent $8k on this warranty. It took the dealership almost 2 whole months to do which was acceptable at the time because I got a loaner car. A couple weeks later I g... read more
Business response:
Hi Gerson, We are so sorry to hear about your experience regarding this GTI, I know that one of our Sales managers had reached out to you on a few occasions to try and discuss these issues with you and even covered the warranty deductible on the repair of the cold air intake in order to try and provide some assistance. As for the vehicle I can assure that we have tried to be as accommodating as possible every step of the way with any concern that you may have with the vehicle however we simply wouldn’t be able to take this v... read more
Horrifying, humiliating, disgusting!!!!!!!!!!!!!!!!!!!! This dealership is one of the places I would advise no one to go to, me---nnnn this are cons!!!!!!! once you sign the papers thats it you are on your one, you become disturbance hmmmmm!!! you have an experience you'd wish you never stepped into that vicinity!!!! first and formost they are crooks and liars the sell you vehicle thats has got some form of issues esp. when you go there alone not knowing much about cars, then you are in for a hook!!! exactly what happened to... read more
Business response:
Hi Esther, We understand that it is frustrating to have some minor issues arise after the purchase of a pre-owned vehicle. Since your purchase over 7 months ago, you have had some issues with your vehicle. Most recently a flat tire. Which we replaced with a new tire at no cost to you. As tires can hit potholes, get nails, etc, this is not something that falls on the dealership, but since we wanted to keep the relationship with you positive we repaired issues at no cost to you. However, after 7 months, we have decided that we... read more
Unfriendly, unreliable Really good service when you go to buy it... ZERO after sales follow-up or support. Once they have your signature and money they dont care what happens. The managers seem to be less helpful than the actual sales staff. I recommend to ANYONE looking for a vehicle to find another dealership with management who are good on their word.
Frequently asked questions about INFINITI SOUTH EDMONTON
How is INFINITI SOUTH EDMONTON rated?
INFINITI SOUTH EDMONTON has a 4.3 star rating with 2,372 reviews.
When is INFINITI SOUTH EDMONTON open?
INFINITI SOUTH EDMONTON is open now. It will close at 8:00 p.m.