This profile has been claimed by the business owner or representative.
Heninger Toyota
- Other
- Calgary, AB
About this business
Location details
3640 Macleod Trail South, Calgary, AB, T2G 2P9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My 90 minute service 1 ( an oil change and fluid check) which is a sit and wait appointment took 3hrs and 20 minutes and that is without the car wash I requested. I have to tell the service advisor to cancel the wash because I couldn’t wait any longer. No apology and no repeat business from this guy. The only reason it’s not a 1 star review is because I think the actual oil change was completed properly.
Terrible service from booking, through check in and completion. Curtis should not have a job working with the public. He was so rude!
Dec. 1,2025.. Service appointment 9:30AM. Tire change from owner mounted wheels and oil change. After waiting 6 hours was informed that manager was requested to accelerate. This is unacceptable, really cannot recommend the service, would have at least expected updates on the progress and reason of delays. Will drive out of city for next service.
Service Centre: My frustration with this experience knows no bounds. Booked in for an oil change and to reset tire pressure sensor. Drop off at 10 am took 1/2 an hour, 6.5 hours later the work vehicle is still on a lift and I’m sitting in the lobby because I couldn’t get through to the service centre after trying to find out if the vehicle was done for 45 minutes. trying to get through to someone with at least 6 dropped calls/being sent to voicemail. The staff are pleasant but for the number of people currently wandering aim... read more
Why NOT Heninger Toyota? Know these people well! Especially these individuals! In my opinion, from the owner down to the lowest-level employee, they are all the same because every single one of them thinks they are very smart and treats customers like fools. They delivered a defective vehicle. They made me wait for over a month under false pretenses for a repair. They used my vehicle for their personal business while it was left for repair. When I checked through the Toyota app at night, I found my car parked in front of a s... read more
Extremely Frustrating Experience – Avoid Heninger Toyota Our experience at Heninger Toyota was nothing short of disappointing, marked by dishonesty, poor customer service, and a complete lack of professionalism from both salesman Duc Truong and manager Justin Gill. We had finalized a deal to purchase a used Toyota Highlander with an agreed trade-in. As part of the agreement, Duc assured us that the vehicle would come with a roof rack (cross bars) and an extra set of winter tires with rims. However, after nearly two hours of ... read more
Oh wow, what a privilege it was to be graced by the presence of His Royal Highness, the Self-Appointed Emperor of Toyota Sales - Mr. Ajay B. I walked in humbly hoping to trade in my 2021 Toyota SUV for a new Sienna, only to be met with the most breathtaking display of arrogance I’ve ever witnessed outside of a bad reality show. This guy strutted around like he personally designed the Sienna, built it with his own two hands, and was now doing me a favor by even acknowledging my existence. Condescending? Check. Intimidating? O... read more
I enquired about a new Lunar Rock 4-Runner TRD Off-Road on their website in April, 2023. James Cupidio responded it was incoming May/June and was their next “incoming showroom unit”. I confirmed my interest in it and asked him to confirm if it was available to buy. I never heard back from him. In May, another sales rep Leaf CAO emailed me and asked if I was still in the market and again, I confirmed my interest. He never responded. On May 30th, I enquired again about this vehicle. A sales rep named Awais texted me back and c... read more
Masterclass in customer service. Few months ago I set off to purchase my first truck. I have been a loyal customer to South Pointe for 7 or so years, purchasing multiple vehicles from them. I went in to look at a Tacoma and was quickly sat down to purchase a vehicle that was "In transit". The sales person told me that the truck would arrive in 3 weeks time, and shortly after, I was walked up to the finance department to pay the deposit. The next morning I had felt that maybe the process was too easy as nearly no questions we... read more
Frequently asked questions about Heninger Toyota
How is Heninger Toyota rated?
Heninger Toyota has a 4.7 star rating with 5,765 reviews.
When is Heninger Toyota open?
Heninger Toyota is closed now. It will open on Monday at 9:00 a.m.