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3300 Steeles Ave E, Markham, ON, L3R 1G9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Very poor customer service from Ray and Bob Tasikas The only good customer service I got in my entire experience with Don Valley North Toyota were the people on the phones making an appointment with me. Ray was completely useless in servicing my Toyota Avalon and Bob Tasikas (manager) was arrogant and impatient with me and my wife. I can't believe Bob can call himself the manager of service when he's providing the worst service her. Not a leader, and definitely not manager material. I will not go back to Don Valley because o... read more
Still Have not receive Refund on Deposit after 8 weeks!! Leased a Yaris in 2010, bring my car back on March 11, 2014 to renew my lease for a brand new Prius C. after negotiation we agree on a lease price and the Sales asks me for a deposit, I gave him $500 cash and ask what if my credit application is declined? he said the money will be refund. I then went upstairs to see the financing manager and get paperwork done. about 3-4 days later the Sales called me and tell me the credit application is declined. I said "Alright, the... read more
I wish I had read the bad reviews before I wasted my time at Don Valley North. After a lot of negotiating with the salesman, Mr. Chan (Sales Manager) put high-pressure sales tactics on me, talking down to me like I was an idiot for not buying his upsells, then went back on the deal we had already agreed to. Don't waste your time here.
WARNING! Poor and slow service. Do not trust the sales agent. It took 1 week for the Dealership to back out a Written deal! Do not waste your time!
After explaining problem to Mr Ray Dhanji and my sales manager , Ray promptly put his hand up in my face (shut up) while I was trying to explain to him and my sales manager the issue. Ray Dhanji was wrong in his diagnosis , I was right , and here I sit with an electronic key that does not start my 4Runner. They even wanted to charge me over $300 for a new key , when it never worked from day one. Said to me Extended Warranty does not cover lost keys. "What? It's not lost its in your hand " Ray responds " that's the same as no... read more
I bought a new 2012 Toyota Yaris and after only using it a few months the HVAC started to smell when turning on the Air Conditioner. I booked an appointment because I knew this location had better facilities than some of the other Toyota Dealerships in my are so I went there. Poor people were sitting and waiting in very uncomfortable seating for hours. I saw Paul Tetreault who is a Service Advisor/Assistant Manager? First off he kept calling me Mrs when I told him 3 times I'm a Miss/Ms and NOT married, but that wasn't the pr... read more
I had one flat tire and needed to have it changed. It I had one flat tire and needed to have it changed. It took me TWO HOURS of wait time just for the dealership mechanics to look at my car and put the spare on. They didn't have a new tire in stock (seriously - for a 2012 Toyota Corolla??) and had to order it. The next day I had to come in again to have the spare changed to the new tire. This time, it took me ONE HOUR FORTY MINUTES wait time for that to be done. Basically, two of my evenings were killed, as by the time I go... read more
arogant behaviour, unfriendly, unwilling to negotiate price, refused to give counter offer, misleading info. I felt like The dealer insisted on spending all and more money that the insurance company paid due to stolen vehicle that I bought in this dealership.
Don Valley North Toyota has a 4.6 star rating with 10,901 reviews.
Don Valley North Toyota is closed now. It will open on Monday at 9:00 a.m.