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Country Hills Toyota
- Car Dealers
- Calgary, AB
About this business
Location details
20 Freeport Landing NE, Calgary, AB, T3J 5H6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Brand New Sienna with Awesome Experience This showroom are too awesome with big lounge and cafe parlor. Also all guys are too helpful. Specially i thankful to Rahul, Amir and Mr. Lakha. Thanks a lot guys to gave me best deal in Alberta and service. Thanks a lot Umang Vyas
This dealership engages in a dishonest and unethical way of doing business from sales to finance. I was looking for a used car so I can manage the payment within my safe limit. Here comes Cindee telling me" why not get a new car coz it is only 4.99% Interest". She said it is much better than used car at 8%. That same day April 13, she forwarded us to the finance mgr Rajpal for quotations. Just the quotations coz we are just inquiring. But did not give us the quotations we were expecting. To make the story short, Discrepancy ... read more
Business response:
Josalyn, we're committed to providing our guests with an honest and pleasant sales process, so this is difficult feedback to receive. I sincerely apologize for any miscommunication regarding your purchase, and I'd like to discuss this situation with you to ensure your concerns are addressed. Please contact me at your earliest convenience. Thank you, Brian Schmidt - General Manager - (403) 290-1111
This dealership engages in a dishonest and unethical way of doing business from sales to finance. I was looking for a used car so I can manage the payment within my safe limit. Here comes Cindee telling me" why not get a new car coz it is only 4.99% Interest". She said it is much better than used car at 8%. That same day April 13, she forwarded us to the finance mgr Rajpal for quotations. Just the quotations coz we are just inquiring. But did not give us the quotations we were expecting. To make the story short, Discrepancy ... read more
Business response:
Josalyn, we're committed to providing our guests with an honest and pleasant sales process, so this is difficult feedback to receive. I sincerely apologize for any miscommunication regarding your purchase, and I'd like to discuss this situation with you to ensure your concerns are addressed. Please contact me at your earliest convenience. Thank you, Brian Schmidt - General Manager - (403) 290-1111
I purchased my Highlander from this dealership about five years ago, and while the service was positive initially, my experience has significantly declined over time—particularly now that my vehicle is out of warranty. On multiple occasions, I’ve encountered unexpected charges that were not disclosed during the initial phone conversations when booking service appointments. Most recently, I requested a quote to replace my passenger-side mirror and was told it would be $579 all-in. However, when I arrived, I was informed there... read more
Hi, I am writing to formally raise a serious complaint regarding the prolonged delay in the delivery of my Toyota Sienna (Booking No. 78783) attached copy, which I booked on April 22, 2022. (Almost 4 Years) At the time of booking, I was informed by the agent that the vehicle would be delivered within 12 months. However, it has now been almost four years, and despite countless follow-up calls and inquiries, I have yet to receive any concrete update or satisfactory explanation from Toyota Canada or the dealership. This situati... read more
Hi, I am writing to formally raise a serious complaint regarding the prolonged delay in the delivery of my Toyota Sienna (Booking No. 78783) attached copy, which I booked on April 22, 2022. (Almost 4 Years) At the time of booking, I was informed by the agent that the vehicle would be delivered within 12 months. However, it has now been almost four years, and despite countless follow-up calls and inquiries, I have yet to receive any concrete update or satisfactory explanation from Toyota Canada or the dealership. This situati... read more
Business response:
Thanks for bringing this to our attention. This isn't the level of service we aim to provide, and we are sorry for your wait times. Unfortunately, the inventory levels and timing are not within our control. If you are seeking legal action/advice, then we will await that and respond accordingly. Please reach out so we can discuss your concerns further. Thank you, Brian Schmidt - General Manager - (403) 290-1111
I came to write out my first buying experience and am sorry to read all the negative reviews, and to have to add mine to the growing list. The complete lack of professionalism by the salesman we dealt with was absolutely appalling. Harassing phone calls about who should have gotten the commission on the vehicle we bought, the reminders from our salesperson that we got an amazing deal and that they could have sold this vehicle at a higher price point. I should have been excited to buy my first truck, instead I felt like I was... read more
Business response:
I'm really disappointed to hear about your negative buying experience, but I appreciate you acknowledging Parag's exceptional service. It's upsetting that the professionalism we strive for was not met during your visit, and I can see how those interactions would leave a bad impression. We will be addressing this with our sales team immediately as these kinds of reminders are unacceptable. If there's anything further you'd like to discuss or if you have other concerns, please don't hesitate to reach out directly. Thank you fo... read more
I am writing a review regarding the prolonged delay in the delivery of my Toyota Sienna (Booking No. 78783), which I booked on April 22, 2022. I put a deposit of $1000 At the time of booking, I was informed by the agent that the vehicle would be delivered within 12 months. However, it has now been over three years, and despite countless follow-up calls and inquiries, I have yet to receive any concrete update or satisfactory explanation from Toyota or the dealership. This situation has caused significant distress, both mental... read more
Business response:
Shoaib, I understand your frustration, and I sincerely apologize for the prolonged delay in delivering your vehicle. It's never our intention to cause any distress, and we recognize that this situation is unacceptable. As we have replied to a prior review pertaining to this and have been in communication, we are trying to find a vehicle for you'd like to investigate further and provide you with a concrete update as soon as possible. Please contact me so we can work towards resolving this issue together. Thank you, Brian Schm... read more
Very dishonest, lying to get people into the door. Was told the corolla hybrid le coming in would be 32-33k all in. When i come in to give a deposit it’s 40k?? and the add ons like extended warranty can’t be removed. A fluctuation of price this big should always be mentioned to the customer, especially when they mention they’re paying cash. Will not be going back! also, the financial services manager should know that people are not fools and aware of profit margins and why add one suddenly became “fixed”
Business response:
We apologize for the confusion and frustration you experienced with the pricing of your vehicle. We strive to maintain transparency in our dealings, so it's concerning to hear about this discrepancy. We'd like to discuss this further and address any concerns you have regarding add-ons or pricing fluctuations. Please feel free to reach out at your convenience. Thank you, Brian Schmidt - General Manager (403) 290-1111
Frequently asked questions about Country Hills Toyota
How is Country Hills Toyota rated?
Country Hills Toyota has a 4.1 star rating with 4,116 reviews.
When is Country Hills Toyota open?
Country Hills Toyota is open now. It will close at 9:00 p.m.