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Bolton Toyota
- Car Dealers
- Bolton, ON
About this business
Location details
12050 Albion Vaughan Rd, Bolton, ON, L7E 1S7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Cheating Do not buy from this Dealership. The sales provided misleading information and false promises. They were not honest re price and service ,and charged us unfairly .They refused to refund us our$1000 Deposit. on many levels, do not trust this dealership.
They just belive in sales not after sales I bought my RAV4 from Bolton Toyota on Jan 10/2017 . it was used car had scratches on it ,they promised me to fixed them but wasn't fixed properly. The main concern is they don't even care ,I called to the manager and he promised me that someone will get back to me but still i am expecting call from them. Initially sales guy would speak in sweet manner but after sales they don't even respond your consern.
Totally lies Not a good dealership for buying a car sales manager is a big time liar I recommend to everyone to everyone get everything on bill of sale they will promise you so much but if it's not on bol they won't stand after deposit on their words by the way my sales person name was joy
Lack of professionalism and customer service Vehicle was not detailed on delivery. Service department have lack of knowledge. They don't have proper answers of the questions. Even the salesperson dose not know the features of the vehicle. Overall it was not a good experience
Business response:
Thank you for your review, Rishav.
Dissatisfied When you are giving the final bill of sale give the client proper amount of time to go through it & a week of grace period to be able to cancel any unnecessary items ie. First canadian insurance which cost a fortune. Had I knew how much it would cost me, I would have rather do an upgrade in my vehicle instead of having useless piece of paper.
Business response:
Thank you for your time to let us know how you initially felt about one of our products. Since you've left your review and re-connected with us about returning your insurance product we have gone through the necessary steps to refund and cancel this insurance on your behalf. We hope you are now able to enjoy your Toyota for years to come.
Sold us a car that was under a service bulletin! I agree with some of the previous reviewers who mentioned words like fishy and sugar-coated. The sales guy made it sound like the car would be in tip-top shape (any issues fixed) before giving it to us, but we found out later it is more of a certification for safety they do. Don't trust their facebook reviews-- if you look carefully some of the 5 star reviews are actually from employees. I tried to put my balanced review and it was hidden. Within the first month I was already ... read more
Business response:
Theresa, we are very sorry about your experience. Since you have brought your issue to us, we have done everything in our power to provide a solution to your oil burning issue. An issue that Toyota Canada has both supported you and I on. We see that you have a ticket in with them and as soon as there is a fix, you will be covered. We also stand behind our pre-owned vehicles with a guarantee, something which is very rare in the industry. We also work very hard to please our customers and feel we have done the very best we can... read more
Hanging up on prospective customers First time prospective customer, calling to a) get quotes for tires and order them and b) book an appointment to have them installed. I called the main line 3 times, each time was placed through to the service department, and each time before a full ring went through the person in service picked up and hung up. My phone line said "Call Ended". When I called back a fourth time and explained what was happening, the receptionist just laughed and said that the phone just does that sometimes. L... read more
Business response:
Rachael, Thank you for taking the time to leave us your comments. Both our Manager and Service Coordinator have made attempts to reach out to you with our apologies and offer of amends. We do understand that we only really get one chance, with that said service is really truly sorry the ball was dropped. I can assure you that our receptionist is just as upset as you are. She's a sweetie, and it was certainly not her intention to come off the way she did with you. Thank you again, Rachael. Regardless of where you bought your ... read more
My personal experience with Bolton Toyota This is my personal experience with Bolton Toyota. I just want to write it here to help others to make a better judgement. I bought a Toyota certified 2011 RAV4 Unlimited that passed Toyota 127 points check in Bolton Toyota on July 30th 2015. Ten days after, the vehicle stalled on highway. I drove it back to Bolton Toyota. They didn't find any problems. On August 27th, the battery died without obvious reasons. Next day, I drove back to Bolton Toyota and they replaced with a new batte... read more
Beware of Alex Chilelli - Pre-owned Manager Alex Chilelli has no ethics whatsoever. Purchased used car and was promised free tank of gas and first oil change free, when I went to pay and sign the Bill of Sale, he charged for the tank of gas and when asked to keep his promise of free gas tank, he told me "if you cant afford the gas, dont buy the ****** car". No customer service skills at all. Will promise something and wont deliver. Unethical - will report him to OMVIC and if any one else experiances the same - please dont le... read more
Frequently asked questions about Bolton Toyota
How is Bolton Toyota rated?
Bolton Toyota has a 4.3 star rating with 2,155 reviews.
When is Bolton Toyota open?
Bolton Toyota is closed now. It will open tomorrow at 9:00 a.m.