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Attrell Toyota
- Other
- Brampton, ON
About this business
Location details
110 Canam Crescent, Brampton, ON, L7A 1A9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst and unprofessional management. Please avoid or be humiliated by the owners. We purchased 2 brand new 2021 Highlander and the salesperson Nayab was amazing, professional and friendly. The way these vehicles were given to us was bad. The owner was involved and made a promise to have it fixed and offcourse blamed us for their eff up. The owner (Phillip Attrell) humiliated us and accused us. This was our 5th and last vehicle from this dealership. Please avoid this dealership at any cost.
Darren Lyons....end of story. This snake called me to return my lease early for an upgrade just to turn around and add my remaining payments to the new lease contract. Do not visit this dump in Brampton
I bought a car here, and I regret that decision.Pro:The I bought a car here, and I regret that decision. Pro: The technical service team here is great. Great technicians under a very good Service Manager lead. I also received technical instructions about my new Toyota where every technology of my car was explained. I recommend bring your car here for service. Cons: They didn't offer me a finance option using Toyota Finance Institute, so I lost the benefits when buying my next car (unless I came to this dealer). At a time tha... read more
Car service - Broken WindshieldI went for car servicing Car service - Broken Windshield I went for car servicing in Attrell Toyota last week (11th Aug 2020). No car checks were made and some guy took the car and parked it. After my car was serviced, they call me and asked to pay me the dues and handed over they key. When i went to the car I realized that my windshield is cracked. I talked to the lady but she said it was already broken. She then redirected me to service manager Joe Borello. I waited for sometime and then serv... read more
Please go to another dealership and saves yourself suffering Sales Managers and their support staff are rude and unprofessional. They will cut corners and team up to blame you for their mistakes and shortcomings. Please save yourself and go to any other dealer and save yourself years of misery!
Worst sales experience for my elderly parents to Worst sales experience for my elderly parents to witness. ATTRELL TOYOTA SALES DEPARTMENT conduct business as an "Old Boys Club" from the 1950's. They protect each other as they constantly lie. Once the ink dried on the Bill of Sale, we were ignored and insulted by Reginald Macpherson and DARREN LYONS and the sales dept. If you don't do it their way that get very aggressive and defensive. palermoangela@hotmail.com 4166246589 Questions?
Business response:
Hi Angela, We apologize you did not have have the experience you had hoped for here. Attrell Toyota
Service Department The Service department is always rude and try to Bill you extra, service advisor try to Bill me for the free winter tire storage which I bought at the time of car purchase. She checked the system, tactfully explained me that this time we accomodate and after this season you will be charged because we are storing tires elsewhere.
Business response:
Hi Kully, I apologize you did not have have the experience you had hoped for here. I would really like to hear more about your particular situation. Please feel free to contact me via e-mail or by phone. Jane Winiecki jane_winiecki@attrelltoyota.com 905-450-4813
Car Seats Damaged In August I had an appointment for a WHEEL ALIGNMENT set for 10:15 am. When I arrived for my appointment, I was informed that the shop was very busy and that there would be a delay. The service was ultimately performed on my car at 11:45 am. When my car was returned to me, I opened the driver's side car door to discover that there was what looked to be BLACK TAR (possibly black oil?) all over the left side of the driver seatback - about 10 inches high and 4 inches around to the back of the chair. The driver... read more
Horrible service. Extremely disappointed The people are rude. The service is horrible. There is no commitment or care by employees about the work being done. They half-xxx all the work they did. I’ve never met a group of more unprofessional employees. Will not be coming back here again. They are a disgrace to Toyota and the entire Brampton dealership should be put under review.
Business response:
Hi Shark, I apologize for the level of service you received during your visit to Attrell Toyota. We will always strive to provide the best customer service possible, but some times we do make mistakes. Please feel free to contact me directly so I can learn more about your situation, and help in any way possible. You can reach me at (905)450-4863, Deepak Thakur Digital Sales Manager Attrell Toyota 905-450-4863
Frequently asked questions about Attrell Toyota
How is Attrell Toyota rated?
Attrell Toyota has a 4.2 star rating with 3,069 reviews.
When is Attrell Toyota open?
Attrell Toyota is closed now. It will open at 9:00 a.m.