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Whitby Toyota

4.6
  • Car Dealers
  • Whitby, ON

About this business

AutomotiveCar Dealers

Location details

1025 Dundas St W, Whitby, ON, L1P 1Z1, Canada

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.67,515 reviews
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sherlawrence's profile image
sherlawrence 
12 years ago

Sales Person My sales person explained all the items regarding my car prices. He does not remember my name which is something he should work harder at and make sure he get accurate contact information. He is very nice but needs to ensure he is more detail in his work. 

Business response:

Dear sherlawrence, We take our customer's feedback very seriously and your feedback has been brought to our management team in order to provide some coaching and feedback based on your feedback. We really do appreciate your business and would like to take this opportunity to thank you and we look forward to your next visit. 

Chosie's profile image
Chosie 
12 years ago

Whitby Toyota We have purchased several Toyotas over the years and kept returning first because of their quality and secondly because of their excellent service department. We wanted to purchase a 2013 Rav4 because we really wanted a backup camera and they were not available in earlier models. We ended up purchasing one (the last one in Ontario) and were waiting for it to arrive from another dealer. The day it was to arrive, we received a call that the car had some body damage that had not been seen when we purchased. Our de... read more

Business response:

Dear Chosie, Thank you for your continued loyalty and business! You will certainly not be disappointed with the 2014 Toyota Rav4 and we hope you enjoy it for many more years to come...Thanks for leaving us such a kind review and we look forward to your next visit! 

troyellis30's profile image
troyellis30 
12 years ago

scion Tc Great service! Could not be any happier, showed me everything about the car right away so I had no question later on. Thank you very much. And im loving the car!!! 

Business response:

Dear Troy, Thankyou very much for your kind review and entrusting us with your car purchase & servicing at our dealership. We hope you enjoy your NEW TOYOTA for many years to come! 

drawweight's profile image
drawweight 
12 years ago

3rd Corolla from Whitby Toyota Low key, friendly sales and well-organized, convenient and responsive service operations keep me coming back -- 3 Corollas from Whitby Toyota, two purchased from Gary Brown. No concerns whatsoever with any aspect of the dealership... it would be hard to leave. 

Business response:

Dear drawweight, We are truly appreciative of your continued loyalty and entrusting us with your Toyota Corolla purchases over the years! It is customers such as yourself that truly helped us build and establish our dealership in the community. Thankyou very much once again for your business and we hope that you absolutely LOVE your ALL NEW 2014 TOYOTA COROLLA! 

Sandy440's profile image
Sandy440 
12 years ago

New Car Purchase I recently completed my purchase of a new 2014 Toyota Rav4. I was very pleased with my experience and found Gary Brown to be exceptionally helpful, thorough and very fair in working with me to finalize the sale price. I am recommending Whitby Toyota to all my relatives and friends. 

Business response:

Dear Sandy, The greatest form of compliment is a referral and we thank-you very much! Welcome to the Whitby Toyota Scion family and we look forward to seeing you again! 

Howwaythelads's profile image
Howwaythelads 
12 years ago

Gary Brown Gary knew I was looking at the 2013/14 Avalon for at least three months, but he never attempted to pressure me or push the sale in any way. I think we both agreed that the car sold itself, and as a consequence all he had to do was wait for the right moment. When I eventually decided to go ahead (or rather, my wife did...) Gary proved himself to be a true professional, dealing with the details of the purchase and also with my more unusual suggestions which arose from an admitted ignorance of modern technology. Bear... read more

Business response:

Dear Howwaythelads, Nothing pleases us more than hearing praises from customers who have been a part of the Whitby Toyota Scion family- it reminds us of our history and how far we have improved. We appreciate your continued loyalty and hope you enjoy your NEW Toyota Avalon for years to come! Thanks again! 

canca333's profile image
canca333 
12 years ago

Experience in purchasing a new Toyota Rav4 at Whitby Toyota I could not have had a better experience. I came prepared for a minor battle with the pricing in particular and the trade in of my Honda Civic and terms of purchase (sale / lease) in general. I was completely disarmed since Gary was honest, forthright and a lot more prepared than I was. He exuded confidence in his product and he was believable. Moreover, he started off by letting me know the deal that was available to me as an OPG pensioner and by showing me the pri... read more

Business response:

Dear Edson, We are flattered with your kind words about our dealership and your experience with Whitby Toyota Scion and particularly Gary Brown. Hearing stories likes yours makes us strive harder to provide this type of experience for each and every one of our customers ALL THE TIME! Thanks very much once again Edson to you and your wife, we hope you enjoy your NEW TOYOTA for many years to come! 

Helenmarie's profile image
Helenmarie 
12 years ago

New leasing experience Staff very helpful as I saw 3 gentlemen to complete my leasing decision. First time went for test drive and found Lance and Dave very helpful and not pushy which means a lot to me. Second visit was to sign paperwork and met with Keith who explained the leasing process very well. I picked up my Toyota Matrix last evening and Lance explained all features at length he did not rush through it. All in all I am extremely happy with my decision to go back to Whitby Toyota as my first few cars were Toyota's I ... read more

Business response:

Dear Helenmarie, Welcome back to the Whitby Toyota Scion family! We are happy that you chose us once again and really do appreciate your business again. Our goal is to give each and every one of our customers a first rate and informative customer care experience. Thanks for the kind words and hope you enjoy your new Toyota Matrix for many years to come! 

Matoy's profile image
Matoy 
12 years ago

A fair deal and great customer service. I purchased a new Highlander from Gary Brown from Whitby Toyota. The negotiation process was painless with us reaching a deal with a minimum amount of back and forth. I was happy with the discount and amount agreed upon for my trade. The vehicle had to be ordered and Gary kept me informed of the progress. Given my experience with Gary I would recommend Whitby Toyota. 

Business response:

Dear Matoy, Welcome to the Whitby Toyota Scion family! We are happy that you had a hassle-free experience with us and aim to provide this type of experience for every single customer who walks through our doors- We are also happy that we gave you the value that you deserve and thank-you very much for your business and we hope you enjoy your NEW Toyota Highlander for years to come! 

Frequently asked questions about Whitby Toyota

How is Whitby Toyota rated?

Whitby Toyota has a 4.6 star rating with 7,515 reviews. 

When is Whitby Toyota open?

Whitby Toyota is open now. It will close at 8:00 p.m.