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Whitby Toyota

4.6
  • Car Dealers
  • Whitby, ON

About this business

AutomotiveCar Dealers

Location details

1025 Dundas St W, Whitby, ON, L1P 1Z1, Canada

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.67,515 reviews
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Htohana's profile image
Htohana 
11 years ago

Super happy with the Re-designed 2015 Corolla LE Gary Brown was very patient and answered my endless questions. He also put up with my need to test drive several cars, new and used. I have owned 3 Corollas in the past. My first was an 84 hatchback and the other two were sedans. I was looking to go back to the hatchback so I started out looking at the Matrix. Gary politely introduced the new Corolla as an alternative because of its redesign and increased space. I never felt pressured into buying it. In the end the Corolla jus... read more

toyota1914's profile image
toyota1914 
11 years ago

Surprised I have used the Whitby Toyota Service Department since approx. 1997. On the whole the service has been Good, but on the two occasions I have brought, what I considered valid concerns with respects to the repairs provided, there was great reluctance to remedy the problems, even after appealing to the Manager. On the second occasion, I was told to take my car elsewhere if I am not happy with the service. Quite surprising, as it is not the comment one would expect from a major dealer, to a Customer who have used the D... read more

Business response:

Hello, My name is Shawn Rafacz and I am the Internet Manager for Whitby Toyota Scion. I am very sorry to hear about your experience during your visit at our dealership. We take our customers concerns and feedback very seriously and would like to invite you to contact me personally via email: shawn.rafacz@whitbytoyota.com or by phone 905-668-4792 to see if we can make things right. Thanks very much and I look forward to discussing this issue with you further. Kindest Regards, Shawn 

alisaarbour's profile image
alisaarbour 
11 years ago

Awesome! Gary is very thorough, friendly and reliable. He understands the needs of the family and giving the right suggestions. You can tell that he enjoys making people happy with their new vehicles! 

Business response:

Dear alisaarbour, Thanks for recognizing us with "Awesomeness!" we truly appreciate your business and your kind review- We are a family dealership that truly believes that our customers come first...Enjoy your NEW Toyota! 

Rostamian's profile image
Rostamian 
11 years ago

Great deal It was a great experience. We've been to many dealerships in last 2 months but Gary was the best dealer we've met. He was very patient with us and answered all 100s of questions we had and tried his best to get us the best deal. Thank you Gary. 

Business response:

Dear Rostamian, Thanks very much for your business and your kind review! We pride ourselves in being the NON-Hassle dealership of Durham Region and we are happy we were able to serve you. We hope you enjoy your NEW Toyota! 

jakabfym's profile image
jakabfym 
11 years ago

Great job ! Thank-you Gary for being so patience with our purchase. A new vehicle is a big purchase, you didn't pressure us into making a decision. Also, Chris thanks for being understanding of wants, and not trying to pressure us into buying something we would be unhappy with. 

Business response:

Dear jakabfym, We realize that buying a New Car is big decision and know the importance of providing our customers an informative and relaxing experience - We thank you for recognizing this and would like to take this opportunity to THANK YOU for your business! 

watkinlo's profile image
watkinlo 
11 years ago

Another great service This is my second lease with Whitby Toyota, I have worked with Gary Brown on both the leases. He is friendly and informative. I wouldn't hesitate to deal with him again for my next vehicle. 

Business response:

Dear watkinlo, Thanks for your continued Loyalty and your kind review of Gary and our dealership! We look forward to your next visit THANKS! 

s.hammond's profile image
s.hammond 
11 years ago

New car purchase I just purchased a 2015 Rav 4 XLE from Gary Brown at Whitby Toyota. No pressure sales and a very helpful and patient salesman. Gary provided a very thorough explanation of Toyota's warranty, roadside assistance, service department, as well as showing my wife and I the features and functions of the car . I would definitely recommend Gary to anyone looking for a new vehicle. Gary thanks again for your help on this new car purchase . S.Hammond 

Business response:

Dear s.hammond, We hope you are enjoying your NEW Toyota Rav4! We cannot say enough of how we love this SUV and are passionate about sharing the technology, the amazing features & the all around fun that the Rav 4 really is! We are great full for your business thanks for choosing us! 

Adelina2014's profile image
Adelina2014 
11 years ago

Very happy with the purchase of my new Corolla I just purchased my first new car at Toyota Whitby and Gary Brown assisted me with this purchase. Gary answered all my questions with patience and professionalism and, best of all, ensured that my car was ready for me on the day I needed it. Gary spent some time helping me familiarize with my new car's controls, set up the Bluetooth and radio for me, and made himself available when I had further questions. Gary made my purchase experience very easy and enjoyable, and I LOVE my n... read more

Business response:

Dear Adelina2014, We hope you are enjoying your NEW Toyota Corolla! It really is such a nice looking car now especially with the new RE-design. We are happy that you had such a positive experience at our dealership and we look forward to your next visit..thanks for your business and for choosing us! 

Armstrong2012's profile image
Armstrong2012 
11 years ago

New Car Purchase Just purchased a 2014 Venza. The salesman, Gary Brown, was extremely professional and knowledgeable. He was able to answer all our questions and explained everything to our satisfaction. When we picked up our new car, Gary took the time to walk us through all the new features so we were comfortable driving the car off the lot. When we return the car for service, we know exactly where to go and what to do. We feel like we are part of the Whitby Toyota Family! Thanks Gary for making the experience very pleasan... read more

Business response:

Dear Armstrong2012, We hope you are enjoying your NEW 2014 TOYOTA VENZA! Such a great car with so many different applications...and easy on the eyes! Thanks for entrusting us with your business & A BIG WELCOME to the Whitby Toyota Scion family HUGS.... we look forward to your next visit! 

Frequently asked questions about Whitby Toyota

How is Whitby Toyota rated?

Whitby Toyota has a 4.6 star rating with 7,515 reviews. 

When is Whitby Toyota open?

Whitby Toyota is open now. It will close at 8:00 p.m.