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Westminster Toyota
- Car Dealers
- New Westminster, BC
About this business
Location details
1050 Boyd St, New Westminster, BC, V3M 0L6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Placed a deposit on a RAV4 Prime XSE in June 2020 and at that time was told we were about 12th on the list. No explanation on how how matters would proceed from there. Some back and forth with my sales contact iver the next few months and Will was honest about manufacturing delays, etc. Fast forward to late Jan when we got a call from our salesman saying our Prime would be coming in 3-8 weeks and we'll gat a call closer to arrival to get paperwork in order. After no calls for the next 6 weeks, I tried contacting Will several... read more
Real bad experience for a trade ins. Put down a deposit for a Rav4 prime on May 2020, until Mar 2021 no email or phone calls any MARCH I decide to text sales about my R4P. and told him we will trade in 2 car for it. And sales Lance told us we need to wait another month til APR. Suddenly Lance told us my R4P is in already to pick it up, Okay we are so happy for it and then we decided just trades in for one car not two. Now the nightware begins, sales thought we trades in 2 cars but now just one and they are not happy for it, ... read more
This dealership‘a mission statement is to provide “an extraordinary purchase and service experience”, according to their website. My family’s experience was anything but. From the beginning of our experience with the showroom, to the purchase of our new vehicle and then to the interactions with their service department, it has been an average to disappointing and frustrating endeavour. Our visit to the showroom was devoid of any staff greetings and offers of assistance. A new employee eventually approached us, but unfortunat... read more
Car order I would like to warn everyone about dealing with this Dealer. For us, this dealer does not deserve even one star. Below zero. The employees there are very unprofessional, rude. My husband and I have never encountered such so unprofessional dealer in our entire life. And I would like to mention that we have bought new cars from various dealers several times and not only in Canada, but also in Europe, we have not met a so unprofessional and not honest manager. We regret that we lost a lot of time choosing this dealer... read more
No customer service One has to be lucky if the car he/she bought from here is free of defect. If the car is defective, I assure you that you are not going to get any honest service. I bought a new RAV4 from this dealership and the seat will heats up by itself whenever the engine is on. One of their sales manager told me that I should have air conditioning on all the time when driving. Toyota Canada's conclusion is that it is not like a heater that can burn people, so there is nothing wrong with the new RAV 4. To them, it is ... read more
Hiding truth, poor service, no promise 1. The dealer did not inform us that they did not have the car key until we were about to drive away. This is significant to be clarify.They didn’t let us know until the purchase was done. If I knew and agreed, I would have accepted it, however, this is truth that they hide the fact that they didn’t have the key until the end. 2. When we got the car, it was not cleaned at all, not at all. We had to clean the Prius ourselves, such us vacuum. I was expecting to buy a clean car, instead of... read more
The worst sales people I have ever seen. Sales person Kartik. The worst sales people I have ever seen. Boorish, very rude. Trying to deceive. Absolute waste of time and negative experience with sales staff
Problem wasn't fixed but charged me $329 Went in to fix a noice coming out of my engine. Met with Jeff. Was told 2 tests had to be done. Compression test $240 and intake manifold $130. I left the car at the dealership. Mid day I received a call saying they cannot perform the compression test due to malfunction in theory tools. Therefore I won't be charged for the compression test. When I went to pick up the car, my invoice total was $292+ tax = 329.00 Their breakdown was- $203 for intake manifold test $69 for labour $20 for ... read more
COMPLETELY DISHONEST DEALERSHIP Kartik Sharma (salesperson) is so dishonest that even for a car salesman, he hit a new low. All he cares about is money. He lied to me on so many occasions during the transaction that I cannot recommend Westminster to anyone. When I complained to the sales manager, Harvinder, even the manager admitted and agreed that kartik was dishonest. Stay away from this place. I am now having to resort to seeking assistance from Toyota Canada. Even Toyota Canada found it hard to digest the fraud.
Frequently asked questions about Westminster Toyota
How is Westminster Toyota rated?
Westminster Toyota has a 4.3 star rating with 3,759 reviews.
When is Westminster Toyota open?
Westminster Toyota is closed now. It will open at 8:00 a.m.