This profile has been claimed by the business owner or representative.
Toyota on the Trail
- Car Dealers
- Edmonton, AB
About this business
Location details
5210 Calgary Trail NW, Edmonton, AB, T6H 4J8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Sam got the job done. Sam was knowledgeable, attentive, and personable. The only issue I had was the reluctance to honor the Go Auto Card. Read the fine print. This was a dealership issue not Sam.
Got what we want. Michael as a dealer advisor was simply the best, gave honest opinions and definitely gave us the best car options and as what we expected.easy decision for us, best dealership.
Great Parts Department! I always get my parts here. Professional service, very knowledgeable and friendly. The parts that I needed that had to be special order came in when they said they would. And they carried the large items out to my truck for me.
Great service and sales team My husband and I purchased his dream vehicle- a 2018 Toyota Tacoma TRD Sport a few weeks ago. Our Product Advisor was Abdallah Hayek. From start to finish, he made the process so easy. He was very knowledgeable about the vehicle, made suggestions that were in-keeping with what we desired and delivered on all his promises. He was friendly and made us feel valued- one of the best qualities of good customer service. We were shocked to hear that he is relatively new to the organization. His knowledge... read more
Friendlyliest and moat honesy but severly disorganized. I loved the staff, very friendly, honest, helpful and no pressure tactics. However, I found the dealership to be extremly disorganized and my purchase is turning into a headache. I bought my car, everthing went well but after the fact im getting calls on stuff that shouldve been dealt with before i took possession of the vehicle. Like i got a call about a coupon I used that supposedly wasnt the original one. It is what was emailed to me and its the managers job in my op... read more
Business response:
Hi there, thank you for sharing your experience with us, providing your feedback! This helps us to continue to better our processes in order to provide our customers with top notch experiences. Take care!
Fantastic I picked up a used Camry at Toyota on the Trail. Sandra and the rest of the team were very great to deal with, I would most definitely come back for my next vehicle and would recommend them to anyone looking for a new or used vehicle.
Business response:
Hi there, congratulations on your new to you Camry! It's great to hear your sales experience with Sandra was smooth, and enjoyable. We look forward to working with you again in the future. Take care!
Very friendly was a great experience for first time purchase. very friendly salesperson named Raymond and awesome finance lady named Alexa. made everything easy. Thanks again Marvin
Business response:
Hi Marvin, Congrats on your first vehicle purchase! We're thrilled to know we were able to exceed all expectations. Raymond & Alex make a fantastic team. Enjoy your new ride!
Exceplent Service fe M Sales staff Had an awesome experience when leasing my 2018 Tundra. Mike was exceptionally good and even dropped off my Tundra to my work. Would recommend Toyota on the Trail to all!!! Kudos guys!!!
Business response:
Hi there, Congrats on your 2018 Tundra! They're amazing trucks. Mike is incredible at accommodating his customers. We strive to provide our customers with seamless sales processes. Thank you for the recommendation :)
James Baath is awesome James is very honest and helpful person most of all kind and you can trust him. I recommend James Baath a good salesman and respectfull person.
Business response:
Hi Gray, We do apologize that your experience did not exceed expectations. Guest experience is very important to us - Please reach out if there's anything we can do to come to a resolution together. Take care.
Frequently asked questions about Toyota on the Trail
How is Toyota on the Trail rated?
Toyota on the Trail has a 4.3 star rating with 7,140 reviews.
When is Toyota on the Trail open?
Toyota on the Trail is closed now. It will open at 9:00 a.m.