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Red Deer Nissan
- Car Dealers
- Red Deer, AB
About this business
Location details
7130 50 Ave, Red Deer, AB, T4N 6A5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Take me vehicle in for service comes back scratched. Then they try and make it sound like my fault. Had tires installed had to go to Canadian Tire to get the tires balanced right. Service writers never fully listen to complaints they have selective hearing. Have to take my vehicle to a Ford dealership from now on for oil changes to avoid getting new scratches on my vehicle. Will have to go to Edmonton or Calgary for service or warranty work. Avoid this dealership they don't do proper or quality work.
Business response:
Hello there, I am sorry to hear about your recent visit with us that seemed to have gone poorly. I would love to discuss further with you as I am unaware of a vehicle leaving our store here with scratches or a poor balance. If you would reach out to myself here at the store I would happy to help you with whatever issues you might have. I really hope to hear back from you. All the very best, Ian.
Sales lady was nice , but manager was pushy . Insisted on a down payment to hold , which is fine and normal practice. If you don't have a recall recommending you to not bring you vehicle off the lot. Not to mention also took 3 days to get back to me about financing. Went to dodge and was approved in less 5 minutes and left wit a bran new
The most horrifying and degrading experience I have ever been through. I'd give the sales associate Cianna a 4 star because she did her very best in trying to earn our business. But she didn't because of one person: Jacquelyn Howden - a disgrace to management, the dealership and lacks human attention. There are people that I stay far away from...those who think they are better, who can speak in a rude and arrogant way and who are self-absorbed. Jacquelyn demonstrated all that and then some, which is why we took our business ... read more
Business response:
Thank you for taking the time to leave us your feedback, we are sorry to hear that we did not provide a 5 star experience. Should you wish to speak with a member of our management team, please reach us at 403-347-2258.
Dealership is a mess. Sales department does not have integrity. Bought a new vehicle and looks like court maybe needed to get dealership to listen.
Business response:
Thank you for taking the time to leave us your feedback, we are sorry to hear that we did not provide a 5 star experience.
I am sure you have heard of service second to none-red deer Nissan has none.A recall dating back to July finally arrived (my letter in October said it was in stock)we made an appointment for 10 a.m.and at 2 p.m.they called to say they hadn't started the 4 hour job.We live 35 min.from dealership so had to leave-job not done, my recommendation is to exercise your choice and deal with a reputable co.
Business response:
Hello Halang_99, I am hoping to reach out to you in regards to the service you received at the time of this review. What you're describing sounds unacceptable for sure and it's certainly not how us here at Red Deer Nissan conduct ourselves. If you could reach out to me with your contact info privately, of course. I would be more than happy to give you a call and solve any concerns you might have had and would love to serve you better moving forward. If you could contact me at the store at 403-347-2258 or my direct line 403-3... read more
Zero stars Worst Service Experience of my LIFE!!!!! I just left that dealership and I wish I never had to go back but unfortunately they are the only Nissan dealership in Red Deer. The Fixed Operations Manager Mike Tichbourne was the rudest service person I have ever experienced in my 41 years on this planet. To sum it up he basically told me the issue I was having wasn't an issue at all, even though I had driven from Sylvan Lake 3 times to get it fixed with zero resolve. I asked him if he thought it was fun for me to keep c... read more
Business response:
Thank you for taking the time to leave us a review. We apologize for your experience and would like an opportunity to discuss with you and earn back your business. Please contact us at your convenience at Emily@olympicmotors.com. Your review has been passed along to management as well.
My wife bought a Juke a couple years back from this location , there was to be extra oil changes done for free, none we’re honoured ——- beware!!!!
Business response:
Thank you for taking the time to leave us your feedback, we are sorry to hear that we did not provide a 5 star experience. Your comments have been passed along to our management team. Please contact us at your convenience at emily@olympicmotors.com so we can discuss your experience further to improve our client experience.
Charged us a "non-negotiable" security etching fee of $699 on top of $599 administration fee for a 2015 Nissan Frontier. Money grab. Never again.
Business response:
Thank you for taking the time to leave us your feedback, we are sorry to hear that we did not provide a 5 star experience. Your comments have been passed along to our management team. Please contact us at your convenience at emily@olympicmotors.com so we can discuss your experience further to improve our client experience.
Legally yes you can keep the deposit customers put down on vehicles BUT when your salesperson and sales manager verbally tell you “Absolutely “ you get your deposit back... and you don’t...that’s a crime. So customers be warned, get it all in writing before you give them a dime. Also do you homework, our purchase price and biweekly payments didn’t add up.....so do your own math. Young lady, first time buyer, first time financing and what a lesson learned ....lots of reputable dealerships out there .... stay away from this on... read more
Business response:
Thank you for taking the time to leave us your feedback, we are sorry to hear that we did not provide a 5 star experience. Your comments have been passed along to our management team. Please contact us at your convenience at emily@olympicmotors.com so we can discuss your experience further to improve our client experience.
Frequently asked questions about Red Deer Nissan
How is Red Deer Nissan rated?
Red Deer Nissan has a 4.5 star rating with 1,994 reviews.
When is Red Deer Nissan open?
Red Deer Nissan is open now. It will close at 7:00 p.m.