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Red Deer Nissan
- Car Dealers
- Red Deer, AB
About this business
Location details
7130 50 Ave, Red Deer, AB, T4N 6A5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Worst service department ever. Was told lie after lie about being called back. Do not recommend. It was a horrible experience.
Brought vehicle in for repairs a few years back for a spark plug change and when I got it back it was missing the engine cover and the filter box was broken. When I asked the manager at the time what he was going to do about it, he replied, " nothing". I left the dealership and never return again as I now do my own work and when it dies it will go to the dumpster. Do yourself a favor buy a Toyota. I was driving by in front of the dealership with my other vehicle while I called them to find out when they expected it to be rea... read more
The worst customer service ever! !! While I was waiting to resolve my issue another customer came in upset that she could not get any response on the phone/email/ or in person. Personally I could not get a call back on my issue so he to make the drive in from out of town. In the end, my issue was not resolved and I will have to go somewhere else after a month of trying. They did however do work that was not authorized that they gave me a credit for - after a bit of a struggle to get that.
They sold me a vehicle, told me it could be picked up Friday or Saturday. After 4 months of lieing and ignoring my phone calls they returned money but still owe me $2000 . Report them to amvic if you also have issues. Total scammer and frauds .
The absolute worst customer service! I made 4 trips into Red Deer over 2 days to meet with managers who conveniently disappeared upon my arrival. There have been several managers in the last few months in every department. My car was purchased in January 2023 and has been in the service department for a total of 6 weeks since I purchased it. The service department manager is rude, dismissive and condescending. He reduced me to tears in the showroom because he blatantly ignored my questions, would not look at me while I was s... read more
Had a no start in February. My fuel pump was replaced. The OEM part was not available for an extended period on an aftermarket pump was installed. That first pump has a defective check valve that reacted like a pinched hose. That part was replaced under warranty with another aftermarket pump. That pump had a defective temp sensor. The OEM pump was ordered in March and was replaced on returning from vacation at full parts and labor pricing. Now, a few months later a part of the new OEM assembly has failed and I am excited to ... read more
Business response:
Thank You truly for taking the time to leave us your feedback Peter, we are sorry to hear we did not provide a five star experience. Should you wish to speak with a member of our management team, please reach us at 403-347-2258.
Had simple work done (brakes and headlight) which required removal of 3 tires. Left with a terrible shimmy at 95 k/hr. Took it back to the dealership when I could finally get in as i live an hour away and have an intense schedule, by this time my one tire was nearly bald which i pointed out and said it must be alignment in addition to a balance issue that was not an issue prior. After a 1.5 hour wait for them to test drive they told me it was balance and alignment which is exactly what I had told them already and they said i... read more
Scratch my vehicle make it sound like it's my fault. Service writers never fully listen to customer complaints. They did a poor job installing tires to the point I had to get Canadian Tire to fix the problem. Pretend to do oil changes when they don't actually do one. Never trusting this dealership again.
Booked in for 8am did not start on my car until 9 am I was told I made an assumption. Yes I was booked in for 8am but was informed that I made that assumption that my car would be worked on at 8am? No apologies making me miss another appointment.
Frequently asked questions about Red Deer Nissan
How is Red Deer Nissan rated?
Red Deer Nissan has a 4.5 star rating with 1,994 reviews.
When is Red Deer Nissan open?
Red Deer Nissan is open now. It will close at 7:00 p.m.