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Red Deer Nissan
- Car Dealers
- Red Deer, AB
About this business
Location details
7130 50 Ave, Red Deer, AB, T4N 6A5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Had truck in few times. Never happy leaving. Always have to start going though vehicle issues and they don't get delt with. Called lots. All they say is bring in(4times with video proof) and still go away paying and not fixed.
Business response:
Thank you for taking the time to leave us your feedback, we are sorry to hear that we did not provide a 5 star experience. Your comments have been passed along to our management team. Please contact us at your convenience at emily@olympicmotors.com so we can discuss your experience further to improve our client experience.
Bad Chat Experience Never got a good answer, the only way to find out exact numbers is to do a pre app ?? We don't just pull numbers out of the sky ?? maybe wasn't the right morning for Frank. Frank Customer service is very important for a sales person, be police and friendly doesn't cost anything . I hope you learn from this, unfortunately didn't work for me,
Business response:
Thank you for taking the time to provide us with your feedback. We are sorry to hear about your experience. Your review has been passed along to our management team and we would appreciate an opportunity to hear about your experience and earn back your business. Please call or email us at your convenience.
Terrible Place My husband and I were in the market for a new SUV and we went online to ask where to go. One young lady told us that she bought a Jeep from an individual named Kevin and that he worked at Red Deer Nissan and was the best car salesman she had. With this information my husband and I have contacted your dealership hoping to talk to Kevin. Today at about 2:00 you receptionist said she would try to get a hold of Kevin and instead I was put on the phone with Emigdio. This individual claimed that I was an EX of Kevin... read more
Service Visit My husband and I have bought 3 brand new Nissan vehicles from this location. I have serviced my 2011 Rogue here faithful since its purchase. The communication and level of customer service this week has been nothing short of disappointing. I booked an appointment on Monday for Thursday to have my oil changed along with my breaks looked at. In the course of 4 days, I have spoken to 4 different service personnel. Outside of Russell, I would not recommend speaking to either of the 3 service personnel that I spoke ... read more
Business response:
Good afternoon, Kim. Firstly, we would like to apologize for the lack of service standard that we have provided. This is something we definitely don't like to read, but it is good for you to let us know where we have failed you as we want to ensure that we continue our relationship with our customers. We appreciate you being a loyal Nissan customer and even loyal to our dealership here and for that, we would like to speak to you to further understand where we have gone wrong. If it is at all possible for you to reach out to ... read more
NOT HAPPY AT ALL Our experience started out not bad . Ended horrible. They owe us money for a refund but they won’t give it to us. We have been fighting for over a month and half . They nagged us every time we talked to them about getting our money back about giving them a good review. We said once we got our money we would do a review. WELL HERE WE ARE . WE STILL HAVE NOT RECEIVED OUR MONEY. “ GIVE US OUR MONEY BACK” If we owed you money you would be banging on our door.
Business response:
Good day, Abby. Emigdio, our sales manager, should be in contact with you at this point and we hope to find a resolution to your issues and concerns.
Rip Offs, Beware! My daughter was charged $100.00 for a yellow block heater cord plug that Red Deer Nissan got from Canadian Tire. They used black electrical tape to install it. They had promised her an original part. They are liars, and frauds. When called on their lies, they said there was "Nothing they could do."
Worst experience with a manager in a dealership I have never been treated so horribly by a dealer. There was not a care given to our vehicle problems or frustrations when it was found to not be fixed on pick up. It was towed in for a no start, told it was fixed, wouldn't start when we went for pick up, had tech plug in and attempt a boost with no luck. That was all that Kyle was willing to do. I had roadside assistance called, it took over 2 hours and two of there trucks to boost in parking lot. How embarrassing. Drove it fo... read more
terrible service 2 appointments to fix a noisy power steering pump - changed cabin filter and told us that squeal was normal and told us that was all they could do. Went to Go Auto Nissan in edmonton and they changed out the power steering pump in 2 hours. not the 1st time red deer nissan has been hard to deal with . stay away
Beyond awful!!! Towed my car to Red Deer Nissan. Quoted a ridiculous amount of money for repairs I didn't need. Received an invoice for repaiirs they didn't do not once but twice. Service Manager is rude and obnoxious. Bad, Bad, Bad customer service.
Frequently asked questions about Red Deer Nissan
How is Red Deer Nissan rated?
Red Deer Nissan has a 4.5 star rating with 1,994 reviews.
When is Red Deer Nissan open?
Red Deer Nissan is open now. It will close at 7:00 p.m.