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O'Regan's Toyota Dartmouth
- Other
- Dartmouth, NS
About this business
Location details
60 Baker Dr, Dartmouth, NS, B2W 6L4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Disorganized and Unprofessional – Avoid This Dealership I had an extremely disappointing experience with this dealership, which clearly prioritizes profit over customer service. I was ready to purchase a truck and had instructed them to get back to me in the morning about the pre-approval so I could finalize the sale. Not only did they fail to contact me, but they also sold the truck to someone else the very next day without informing me that there was another interested buyer. The communication issues didn't stop there. Ini... read more
I would have given no stars if this had been possible. I went to this dealership on Dec 27/23 to have an oil change completed. After a 2 hour wait and nasty conversation between myself and the service manager, I have determined that this dealership is more about insulting customers rather than providing them with good customer service. Honestly, I have purchased 4 vehicles from this dealership over the last number of years and I totally regret this. I will never buy from them again. I am not saying I will never buy Toyota ag... read more
Dropped my truck off two weeks ago to have keys made, they said it would be no problem. 2 weeks later they tell me to call pop-a-lock and hang up. Never again, worst customer service I've ever experienced.
This dealer does not offer shuttle service. The service department relies on 'Senior Volunteers' to operate the shuttle. They offer a $10 taxi voucher which will likely get you as far as the MacDonalds across the street. Incredibly smug attitude from the customer service team. They feel above your business.
Brandon the slimeball So I went in to the dealership today because Brandon Landry-McNeil was advertising on Facebook that he could get people amazing deals and he was posting pictures of vehicles. So I go there and speak with him and he was rude and disrespectful and had an extreme lack of knowledge of the vehicles that he is selling. This guy should not work in sales or customer service. My business is GONE and I will NEVER return to this dealership.
They are too busy to care about your vehicle properly My Prius is amazing, I love my car - I purchased it used, but not from this dealership. However, I have my vehicle serviced there. One thing I noticed is they are very good at adding additional costs and they are a bit careless when servicing. Here are a few examples. I purchased four Michelin Tires and brought them to Toyota to install them. I later checked my air pressure for all four tires and one of the tires was waaaaayy over the suggested PSI and it was definitely t... read more
Big Business Behaving Badly! Feels like yesterday, Big Business Behaving Badly! Feels like yesterday, June 2012, when we purchased our new Prius C at O’Ripoff (oops, sorry….. that should read “O’Regan”) Halifax Toyota. Back then they tried to dupe us out of an extra $254 (plus tax!) for their useless and unnecessary “Platinum Security Protection” package (NICE TRY GUYS!). CBC Marketplace did a program on a similar product; just Google "Marketplace car theft deterrent" and see for yourself. (We think Marketplace and/or GoPubl... read more
Business response:
I read your review and spoke to the sales and service department about the issues you described. While you said you will be taking your business elsewhere would you like someone from Sales or Service to follow up with you to discuss these issues in greater detail? Regarding TPMS - O’Regan’s does not install tires and rims without the Tire Pressure Monitoring System (TPMS) if the vehicle has been equipped with this safety feature from the factory. TPMS alerts the driver when the tire pressure drops below a minimum threshold (... read more
her after sales service is very poor. she makes commitment that she has never met and when caught in a situation she would refuse to talk to us.
I visited the dealership today to get my car serviced and look at a new car. When I was in the show room I could not find a sales person on the floor. I asked the attendant if any sales people were available she indicated that they were in a sales meeting and offered to call have one of the sales people leave the meeting. I had indicated that I would be back in the afternoon and would speak to somebody at that time. I has just returned from visiting the showroom and this time they were sales people on the floor however one w... read more
Business response:
Good Afternoon, My Dealership participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. It is not acceptable to have someone in our showroom wait any longer than a few seconds without getting approached and the sales people are normal... read more
Frequently asked questions about O'Regan's Toyota Dartmouth
How is O'Regan's Toyota Dartmouth rated?
O'Regan's Toyota Dartmouth has a 4.5 star rating with 1,031 reviews.
When is O'Regan's Toyota Dartmouth open?
O'Regan's Toyota Dartmouth is closed now. It will open tomorrow at 9:00 a.m.