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MYERS INFINITI
- Automotive
- Ottawa, ON
About this business
Location details
394 W Hunt Club Rd, Ottawa, ON, K2E 1B2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Unprofessional looters They want to sell you what makes them more money. They have a strange hierarchy where one has to negotiate on three levels of sales reps. The whole process is exhausting and time wasting. On top of that they keep adding stuff to your bill which you don't even need. And if you cancel, their behaviour becomes uncivilized.
poor service Was a loyal customer, until they installed an incorrect tire on my infinity awd. and they refused to take responsibility. They aggressively up sale on everything just for an oil change.
The service sucks What a shame that Tony Graham sold their Infiniti dealership to Myers. The customer service went down the drain. First you have to wait for ever to reach a human beeing, if you book on line, their reservation system does record your booking. They don't carry parts on stock for AC and one has to follow-up to find-out when the part will arrive and book another appointment. Where did the good staff go? Should I buy a new Infiniti? This is my sixth car and loved everything when it was Tony Graham.
Refused service after booking online appointment Went to the dealer today and was turned away. The online appointment I made last week wasn't in their system, they said, so I had to re book. No effort to get the work done today, not even to change my tires. To me, if your system fails, it is your fault and it becomes your problem. Myers thinks it should be mine. Not acceptable.
Too bad Myers bought out Tony Graham :( It was evident immediately that when Myers bought out Tony Graham, customer service took a back seat to revenue. Most of the good staff were let go, or quit, and out of my first 3 service appointments with them, I had nothing but problems.. 1. no Infiniti tech to service my vehicle, 2. no loaner as promised, and then the service department forgot to notify the shuttle of my pick-up (wasted an extra 4 hours of my day). 3. wanted to charge me an extra $40 above the quoted cost to swap my... read more
Frequently asked questions about MYERS INFINITI
How is MYERS INFINITI rated?
MYERS INFINITI has a 4.6 star rating with 1,033 reviews.
When is MYERS INFINITI open?
MYERS INFINITI is open now. It will close at 5:00 p.m.