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Lexus On The Park
- Car Dealers
- Toronto, ON
About this business
Location details
1075 Leslie St, Toronto, ON, M3C 2J7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
New Car with Amazing Service We are new to the Lexus family and recently purchased a new NX. Everyone we dealt with in this dealership were friendly, professional and extremely helpful. Our sales consultant was Tom Homewood who was easy going, knowledgable and dedicated to finding a car that met our needs. Tom was patient and put in the extra effort by completing all the administrative paperwork including dealing with the ministry to make it a seamless process for us. I would highly recommend working with Tom if you are look... read more
Business response:
I'm glad you had fun and pleasant experience with us. Welcome to Lexus family! Alistair Baxter General Manager
New Lexus First time I have ever bought a car where all of the individuals that I dealt with were outstanding. This was my first time at a Lexus dealership, and I can honestly say the quality of the staff were on par with the quality of the car. I would absolutely recommend this dealership. Thanks to Tom, Anthony, Christine, and Amy.
Business response:
Thanks very Much Bill. We appreciate your business! Alistair Baxter , General Manager
The Entire Team is Amazing! I am now on my 5th Lexus and my second in a row from Lexus on the Park. I will not be going anywhere else soon. Stephen De Silva has handled my last 2 transactions without the usual stress involved with purchasing a new vehicle. In both cases the deal was done within an hour. Amy Yang made the process even smoother by processing the paperwork very quickly and courteously. Perhaps the "icing on the cake" was having Josie Allen sit with me and go over all the features of the car! Thanks once again t... read more
Business response:
Thanks very much for this fantastic review Mike. Alistair Baxter , General Manager
Great experience! It was a great experience dealing with Thom and the team. Thom was friendly but not pushy, and communication, both face-to-face and by email was excellent. Thom made me feel comfortable from the moment I met him until I drove away in my new Lexus. I would recommend Thom and Lexus on the Park without hesitation.
Business response:
What a fantastic review....Alistair Baxter , General Manager
Recent Pre-Owned Vehivle Purchase This was our first Pre-Owned Vehicle Purchase. He was so patient and professional. The most important, he did not give us pressure, but pleasure.
Business response:
Thank-you. Alistair Baxter , General Manager
Toyota Replacement Label Just wanted to thank Abid for all of his help, patience and amazing service with respect to the time he spent to help John obtain his replacement CVSA label for his Lexus. Abid always returned our calls on a timely fashion and was extremely courteous. He is super pleasant to deal with and without a doubt will return to him for future services. Thank you Abid!!
Business response:
Thanks Sally...Very Kind review Alistair Baxter , General Manager
Recent Pre-Owned Vehicle Purchase We had been long-standing customers of another major Lexus Dealer in the past and wanted to "JUST LOOK" and/or get NEW IDEAS of what to expect and hope to find at a Dealer more convenient to our home location. Arriving at Lexus On The Park, we were treated with utmost respect and courtesy and promptly referred to "Ben" Momayez. He was so very patient and honest in answering all of our questions and concerns truthfully. He then encouraged us to Test Drive two vehicles to compare. There was ab... read more
Business response:
Thanks very much for your review Alistair Baxter, General Manager
Lexus service: 2nd chance was worth it. I own an older Lexus, 1992 LS400, which I brought in due to a mechanical failure in my driver side power window. After getting the power window inspected for a little over $100.00, I was told nothing could be done. This is all fine, customer service was great, but when I returned to pick up my car, the panels along the inside of the car were not put back together correctly, it was put in a way that I could not depress my power lock button and some of my buttons on the driver side door ... read more
Business response:
Dear Casey, I am very sorry about your experience with Lexus On The Park. I would personally like to have a look at your vehicle to see if we can have the panels resecured. The quality of work should not be any different based on the age of a vehicle. We pride ourselves on having the skill set and customer service which every Lexus guest deserves. Please advise if can bring your vehicle back into the dealership so we can inspect as required. I apprecite your feedback and please keep in mind, we take this very seriously and w... read more
Excellent customer service I saw a vehicle listed online and was contacted by the manager to come in and take a look. I couldn't work out a deal for the vehicle that day but it was one of the best customer service experiences I've ever had at a dealership.
Business response:
Very Nice...Thanks Alistair Baxter , General Manager
Frequently asked questions about Lexus On The Park
How is Lexus On The Park rated?
Lexus On The Park has a 4.7 star rating with 3,518 reviews.
When is Lexus On The Park open?
Lexus On The Park is closed now. It will open tomorrow at 9:00 a.m.