Lexus On The Park

jeffmorrison 

on DealerRater

11 years ago

Service As always I receive an excellent customer experience from Lexus on the Park and the people there. I can't comment on the price because I don't go anywhere else. And they have popcorn on weekends. 

hpisani 

on DealerRater

11 years ago

Purchase and Service...excellent experience! The service I have repeatedly received from Lexus on The Park is what every dealership should strive for! Nice to see a company that takes customer service as seriously as they do!! I have been a customer at LOTP for a number of years now and also recently purchased another vehicle from there. The purchase of my vehicle involved Benjamin (sales) and Abid Shivji (Service Manager). I received amazing service from both and they went out of their way to make sure I was completely sati... read more

bitanasseri 

on DealerRater

11 years ago

great job he was awesome and he was really kind and responsible .he knew his job very well and i am so lucky that i found him thanks a lot 

Eran Goldenberg 

on DealerRater

11 years ago

Great service Very professional and customer oriented. Fast check-in; accurate time estimate for the service; pick-up from the subway exactly as agreed upon and fast payment, well I guess you need to pay for such a great service. 

bmmg 

on DealerRater

11 years ago

Outstanding Guest Care Abid and his team never fail to surprise me with their Care, Consideration and Dedication. No matter how their day may be, team always take the time to address any and all concerns I have shared with them to date. Keep up the good work!! ** Lexus and Dealer principle, please take time to recognize their superior effort. M. Veerasinham 

mkiadi2002 

on DealerRater

11 years ago

My best ever experience in purchasing my car!! Hello It is my pleasure to share my experience with other customers about Benjamin. Before I start let’s have a common ground : we all agree that purchasing a car is one of the most important investments that it has a big impact on our life quality. You will share your happiness with your family and friends and they will admire your right selection. So it is very important that we look into this purchase more strategically. At the date I purchased my RX400 Lexus car (almost 4 ye... read more

colinrichardson 

on DealerRater

11 years ago

Nobody likes service departments? Had my IS350 Sport in for a second time, with a small squeak in the center console. The sound that is barely audible drove me a little squirrelly and proved difficult to find, to a point where I knew what Greg (Service adviser extraordinaire) and Warren (top tech) were thinking...this guy has serious issues and is ready for a nice new "home", They were patient, found the problem (needle in a haystack), fixed it and DID NOT have me "committed". As always, the service experience were impeccabl... read more

Fergus Navoa 

on DealerRater

11 years ago

Saved Thousands of Dollars I highly recommend Lexus on the Park and Greg Mumford for taking ownership of a very expensive repair job. I have a 2006 US, GS 300 that I bought about a year ago. My power steering went out and I took it to the mechanic I always take my car to. One of the sensors was dead and I was looking at ~$1,800 repair through him. I called Lexus Canada to see what options I had - after about an hour, they gave me some recall/campaign codes to pass on to a dealership to see if they could help me. I reached ou... read more

neverbetter56 

on DealerRater

11 years ago

In a Pinch!!! I have been dealing with another Lexus dealership in Toronto for about 8 years and had a very good working relationship---or so i thought. Just the other day when it started to snow my heat went off. I called the dealer and asked to come in on an urgent basis. You cant drive in the snow without heat. Much to my surprise they would not take me in that day and would only schedule an appointment for 5 days from then. I was shocked. They knew i might not be able to drive for 5 days if it continued to snow. I called... read more