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Lexus of Royal Oak
- Other
- Calgary, AB
About this business
Location details
7677 112 Ave NW, Calgary, AB, T3R 1R8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
SI-King is the best! He was very knowledgeable. Our experience was wonderful! He was most helpful in making our choice! Candice too was very informative. We love our car! Everyone is so impressed! Some comments were gorgeous, luxurious & real nice!
Business response:
Hi May, We're so happy to hear that Si-King and Candice made your experience with us enjoyable and that you love your Lexus. We know selecting a vehicle and dealership is a big decision, thank you so much for choosing us. Congratulations on your new vehicle and welcome to our Lexus of Royal Oak! Kindly, Julia Richardson Marketing Manager
I went to Lexus Royaloak for regular maintenance and oil change today. They offer a complimentary pedicure(By appointment only) in a private nail Spa. This is my first time try out the service. Nozomi Takahashi a very nice lady with a big warmly smile. She make my day. The advisor in the service department is also very friendly too.
Business response:
Hi Ivy, Thank you for taking the time to leave us a review! We're thrilled to hear you enjoyed your experience with our Service Advisors as well as our our nail spa with Nozomi during your service. Hearing that her bright and warm personality made your day is such a lovely compliment. Thank you for placing your trust in our team for your experience, we truly appreciate it! Kindly, Julia Marketing Manager
We are really happy to purchase our vehicles from Lexus of Royal Oak .It’s been two years we are going there and we would definitely ensure that their service is top notch. During our every visit, we felt valued and welcomed. Especially, I would like to mention about Nozomi Takahashi. I loved her service during the wait time and really appreciate that we are getting it on the weekend now which is really convenient for many clients . I would love to recommend the team at Lexus of Royal Oak to everyone who is looking for purch... read more
Business response:
Hi Farzana, Firstly, thank you so much for your loyalty and continuing to choose us and trust us with you experience. We're so happy to hear that you find our customer service to be top notch and that your enjoy spending time with Nozomi while you are getting your nails done. Thank you so much for your recommendation, we truly appreciate it! We're grateful to have you as part of our Lexus of Royal Oak family. Kindly, Julia Marketing Manager
The experience at the dealership was nothing short of exceptional. The team was professional, welcoming, and made the car-buying process smooth and enjoyable. Alvin, in particular, was fantastic—knowledgeable, patient, and attentive to all my needs. He took the time to explain every detail and ensured I was comfortable with my decision. His friendly demeanor and expertise truly set him apart. The entire dealership was well-organized, and the staff made me feel valued throughout the entire process.
Business response:
Hi there, Wow, thank you so much for your kind words and for taking the time to leave a review of your experience. It means the world to us that our team made you feel valued and that Alvin's friendly personality, patience and attentiveness, ensured you were comfortable. Those are such high compliments, we truly appreciate it. We know selecting a dealership and vehicle is a big decision. Thank you so much for placing your trust in Lexus of Royal Oak. We're thankful to have you as part of our Lexus of Royal Oak family. Kindly... read more
Service Advisor Cassandra customer service was absolutely outstanding and friendly Also dealership was very clean. Highly recommended overall 5 star 🌟 🌟🌟🌟🌟 rating
Business response:
Hi there, Thank you so much for taking the time to leave us a review on DealerRater! We're thrilled to hear you received excellent customer service from Kassandra and that you found our dealership to be clean and well-kept. We truly appreciate you trusting us with your experience and for taking the time to share it. We're grateful to have you as part of our Lexus of Royal Oak family. Kindly, Julia Marketing Manager
I got my pedi service by nozomi while waiting for my car to get serviced. It was a very pleasant experience. She really lives upto lexus’s quality and customer service. I would highly recommend her!
Just purchased our third Lexus from Lexus of Royal Oak. We continue to return to them due to their outstanding customer service. No pressure sales and friendly atmosphere will definitely have us return again in the future. Thank you to all of the staff that always make the experience stress free and enjoyable. Shoutout to Nicolas, Kevin, Steve and Brice. Five stars all around!
Business response:
Hi Jen! We sincerely appreciate your continued loyalty and for choosing Lexus of Royal Oak again for your third Lexus. It means the world to us that you continuously place your trust in our team and are a Lexus of Royal Oak ambassador- thank you so very much. We're absolutely elated to hear that you received outstanding service, enjoyed our friendly atmosphere, and had a wonderful experience. We're grateful to have you as part of our Lexus of Royal Oak family. Thank you so much again. Kindly, Julia Richardson Marketing Manag... read more
Excellent and highly professional dealership with high degree of customer relationship.and new technological advancement
Business response:
Hi Sesan, We're so glad to hear that you found our team at Lexus of Royal Oak professional, service oriented, and technologically innovative. Thank you so much for placing your trust in our Lexus of Royal Oak team and for leaving us a review on DealerRater. Welcome to our Lexus of Royal Oak family. Kindly, Julia Richardson Marketing Manager
Logan was exceptional, we did everything over the phone and he helped me find the exact vehicle I was looking for.
Business response:
Hi Mer, Thank you so very much for taking the time to leave us a review on Dealer Rater of your experience with Logan and our Lexus of Royal Oak team. We're thrilled to hear Logan was exceptional and was able to be helpful and knowledgeable, finding you the vehicle that suits your needs. Thank you for placing your trust in our Lexus of Royal Oak team and for choosing us for your automotive purchasing experience. Kindly, Julia Richardson Marketing Manager
Frequently asked questions about Lexus of Royal Oak
How is Lexus of Royal Oak rated?
Lexus of Royal Oak has a 4.9 star rating with 2,687 reviews.
When is Lexus of Royal Oak open?
Lexus of Royal Oak is open now. It will close at 6:00 p.m.