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1065 Wharncliffe Rd S, London, ON, N6L 1J9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Service or Sales Only fixed part of the problem ,after repeated requests to find the noise in the back ...still no answer or explanation why no answer. Car runs worse now than when I brought it in for rear noise and check engine light. Was told brakes needed to be fixed ,ok but were not squeaking before inspection but certainly are now. Was told by advisor thar car was ok to drive but noise in the back (which the tech. never heard) makes my care very uncomfortable to drive. Won't put after market parts on a 20 year old car a... read more
Business response:
Hi Steve, Thank you for taking the time to speak with us today and providing us with some insight about your experience. We are happy to hear that you had a positive experience with our team during your service visit. I am happy we were able to address your concerns and look forward to working with you in the future.
Great Experience and felt welcomed! I'm just an average Joe trying to see a how a luxury suv is like. The moment I walked into the dealer I receive a warm welcome from Sue unlike other luxury dealers where they just stare at you. My Sale Rep. Sue is really informative and guide me through all the options there is to help me make the best choices to make my purchase. Definitely give Lexus London a try then you'll know what I mean.
Business response:
Hi Chang, Thank you for yourreview. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments.
Great people dealing with Sue Vincent (sales) and Karen Campbell (service) at Lexus was a pleasure. Both employees are professional, courteous and prompt with any communication. A great level of knowledge by these individuals made working with them a pleasurable experience Matt
Lexus of London has a 4.9 star rating with 5,041 reviews.
Lexus of London is open now. It will close at 6:00 p.m.