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Lexus of London
- Car Dealers
- London, ON
About this business
Location details
1065 Wharncliffe Rd S, London, ON, N6L 1J9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
All of the staff at Lexus of London was amazing, accommodating and welcoming! I showed up without an appointment to view a car from their well maintained Used lot and it wasn’t a Lexus. I was a little nervous going in that I might not be prioritized because I wasn’t there to buy a Lexus but my experience was the complete opposite. Specifically, Lisa A made sure my experience was up to their premium dealer standard from start to finish. She is so warm and friendly, she understood what I was looking for and made sure I found i... read more
Business response:
Thank you, Stella, for your fantastic review! We’re thrilled to hear about your positive experience and how Lisa went above and beyond. It’s our goal to ensure every customer feels valued, regardless of what they’re looking for. We appreciate your recommendations and can’t wait to see you again!
Had a great experience with Jillian Cook at the dealership. Being in sales I appreciate someone who is professional, knowledgeable and quick to reply with any questions and followup. This is my 4th lexus vehicle and the service continues to impress. Keep up the good work Jillian!
Business response:
Thank you for your fantastic review! We're thrilled to hear about your positive experience with Jillian. Our team strives for excellence, and it’s great to know we’re meeting your expectations. We appreciate your loyalty and look forward to serving you again with your future Lexus vehicles!
Just had a wonderful experience at Lexus of London thanks to Jillian, first and foremost, Bo, the financial manager and Brandon the delivery specialist. Well done team😊😊😊
Business response:
Thank you, Marian! We're thrilled to hear about your wonderful experience and appreciate your shout-out to Jillian, Bo, and Brandon. Our team works hard to provide exceptional service, and your feedback means a lot to us. Looking forward to seeing you again!
Our experience at this dealership was amazing. Jillian Cook in the sales department was super friendly, helpful and knowledgeable helping us through the process of choosing which vehicle suited our needs best. Chris in finance was also super helpful and friendly. The day we picked up our vehicle could not have gone smoother. Brenden Gillespie, our delivery specialist was incredible, he walked us through every aspect of our new vehicle and we were in awe of his knowledge. The vehicle was spotless and beautifully presented to ... read more
Business response:
Thank you, mamaowl46! We're thrilled to hear about your amazing experience with Jillian, Chris, and Brenden. Our team is dedicated to providing top-notch service and ensuring everything is perfect for our customers. We appreciate your kind words and look forward to serving you again!
Brough my 2024 RX350 in for a maintenance service 2. Dale explained what it entailed. The SUV was complete on time and spotless when it was returned to me. I enjoyed getting the updates from the tech via video feed. Thanks to Dale for taking care of things. Steve
Business response:
Thank you for the fantastic feedback, Steve! We're thrilled to hear that Dale provided excellent service and that you enjoyed the video updates. Keeping your RX350 in top shape is our priority, and we're glad you had a great experience. We look forward to serving you again!
Gent is absolutely fantastic! He is personable, kind, and patient. It’s evident that he genuinely cares about his clients. I was apprehensive about buying my first brand new vehicle. He took the time to listen to what I was looking for and what features I did and did not want, and adhered to my wish list. He took the time to show me the options side by side so it was easy for me to compare. The entire experience was very comfortable, I never felt pressured into looking at “bigger and better” models with more features, nor di... read more
Business response:
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Gent. Providing a comfortable and personalized service is our priority, and it’s great to know he helped you find the perfect vehicle. Enjoy your new ride!
We recently purchased our new car and we had a wonderful experience thanks to Chris and Jillian of Lexus London.They made the entire process smooth and stress free. We appreciate their professionalism and dedication. We are happy with our new car and grateful for the outstanding service we received. Highly recommended!
Business response:
Thank you for your fantastic feedback! We're thrilled to hear that Chris and Jillian provided you with a smooth and stress-free experience. Your satisfaction is our priority, and we appreciate your recommendation. Enjoy your new car!
I had an excellent experience at Lexus of London and with Rick. I would highly recommend and I am thrilled with my first Lexus!
Business response:
Thank you for your wonderful review, Jen! We're thrilled to hear about your excellent experience and that you're enjoying your first Lexus. Rick will be delighted to know he made a positive impact. We appreciate your recommendation and look forward to seeing you again!
Excellent experience with Jillian Cook product adviser from sale department. She is very knowledgeable, open, friendly and professional. Anyone interested in purchasing a Lexus should contact Jillian.
Business response:
Thank you for your wonderful feedback, Jerome! We're thrilled to hear about your excellent experience with Jillian. Her dedication to providing outstanding service truly makes a difference. We appreciate your recommendation and look forward to welcoming you back!
Frequently asked questions about Lexus of London
How is Lexus of London rated?
Lexus of London has a 4.9 star rating with 5,037 reviews.
When is Lexus of London open?
Lexus of London is open now. It will close at 6:00 p.m.