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Lexus of London
- Car Dealers
- London, ON
About this business
Location details
1065 Wharncliffe Rd S, London, ON, N6L 1J9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had an absolutely outstanding experience with my sales representative. From the very beginning, their professionalism, knowledge, and patience truly stood out. They provided a thorough and clear introduction, offered helpful suggestions, and even assisted me in finding the perfect insurance company that matched my needs. Their recommendations were spot-on, and everything they explained was detailed yet easy to understand. On top of that, their communication skills and friendly attitude made the entire process smooth and en... read more
Business response:
Thank you, Yilan! We’re thrilled to hear about your outstanding experience with our team. Your feedback on their professionalism and knowledge means a lot to us. We strive to make every visit enjoyable and seamless, and it’s great to know we hit the mark for you!
Lisa was great to deal with. Highly reccomend London Lexus, she is attentive, so easy to deal with and works hard to earn your business!
Business response:
We're thrilled to hear about your positive experience with Lisa! Our team is dedicated to providing exceptional service, and it's wonderful to know that her efforts made a difference. Thank you for the recommendation!
I met Rick when I purchased my 1st Lexus almost 10 years ago, it was such a great experience that I made sure Rick was available when I just purchased my 2nd Lexus a few weeks ago and I couldn’t be happier with the experience. From the moment I walked in, Rick made me feel welcome. he was incredibly knowledgeable, patient, and took the time to answer all my questions without any pressure. The entire process was smooth and enjoyable, and I truly appreciated the extra care he took to ensure I was confident in my decision. I hi... read more
Business response:
Thank you, wimbush16, for your wonderful feedback! We're thrilled to hear about your positive experiences with Rick. Our team strives to provide a welcoming and informative environment, and it’s great to know that you felt supported throughout your purchase. Enjoy your new Lexus!
A pleasent experience. My wife and I were fortunite to be serviced by Mrs. Jillian Cook. Jillian is personable, polished and professional. Her thoroughness and attention to detail were appreciated. Mrs. Jasmine Vegso, who oversaw the execution of paperwork was also excellent. Premium people selling a premium vehicle. Thank you Jillian & Jasmine for the excellent service and experience; you're both impressive.
Business response:
Thank you for your kind words, James! We're thrilled to hear you and your wife had a wonderful experience with Jillian and Jasmine. Our team takes pride in delivering top-notch service, and your feedback truly motivates us. We hope to see you again soon!
Very knowledgeable and not aggressive. Excellent service and follow up. Provided me with accurate information to make my decision. Thanks Jillian
Business response:
Thank you for your fantastic feedback, Lbjw43! We're thrilled to hear that you had a great experience and found our team knowledgeable and helpful. Jillian will be delighted to know her efforts made a positive impact. We appreciate your support and look forward to serving you again!
Jillian is very knowledgeable of the different models I was test driving until the final decision was made. Jillian accommodated my plan to lease a gasoline vehicle for the next 3 years while waiting for the fully electric RZ vehicle in the next few years when the model will be more mature. She supported my decision and helped me decide on the lease of an IS model. Thank you, Jillian, for your knowledge and excellent customer service.
Business response:
Thank you, Victor! We're thrilled to hear about your positive experience with Jillian. Her expertise and support truly make a difference. Enjoy your new IS model, and we look forward to assisting you again when you're ready for the RZ!
Excellent service! Jillian was helpful, patiently answered our questions and took very good care of us. We felt we were in very good hands!
Business response:
Thank you for your valued business and the 5 star review! You are in great hands with Jillian for years to come! Stephanie Shearsby Senior Sales Manager
I had a wonderful experience working with Jillian. She is professional, knowledgeable, and made the whole car-buying process smooth and stress-free. She answered all my questions with patience, provided honest advice, and never made me feel pressured. Thanks for excellent service, I found the perfect car for my needs. I highly recommend Jillian to anyone looking for a great experience at Lexus London!
Business response:
Thank you for your valued business and the lovely review! No surprise that your experience with Jillian was anything less than amazing! Stephanie Shearsby Senior Sales Manager
Excellent service! Larry was very friendly and patiently answered all my questions. Despite buying their cheapest used car, I still got the luxury experience. Everyone was very professional and helpful. Bo took care of the financing and made the whole process painless. This is my first car, and I couldn't be happier.
Business response:
Thank you, Marte! We're thrilled to hear about your positive experience with Larry and Bo. Providing a luxury experience for every customer is our goal, and it's great to know we hit the mark with you. Enjoy your first car—wishing you many happy drives ahead!
Frequently asked questions about Lexus of London
How is Lexus of London rated?
Lexus of London has a 4.9 star rating with 5,037 reviews.
When is Lexus of London open?
Lexus of London is open now. It will close at 6:00 p.m.