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2360 Motorway Blvd, Mississauga, ON, L5L 1X3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
First-Class Customer Service I got my first ever Lexus and this was also my first new vehicle sales experience. Alan Zhang was my sales/leasing consultant. The attention to detail, unsurpassed professionalism, immense product knowledge and excellent customer service that Alan brings has made my experience very comfortable and seamless. I would highly recommend him to all of my friends, family and colleagues. He is THE person to go to! Thank you!
Business response:
Thank you taking the time to write us a review. We're so glad you had an exceptional experience with Alan and we hope you enjoy your new Lexus for years to come. - Erin Park Lexus
The team as Erin Mills Lexus Have dealt with this dealership for the last 8 to 10 years. Service has always been above and beyond. Everything is fully explained and you are only provided what you need and not service you don't need. Last several years worked with Scott Bertrand who has always gone the extra mile with service, explanations and always meeting his promised delivery times. From a sales perspective my current Lexus is my third. I have always worked with Norman Karkada who has consistently made every deal work and... read more
Excellent service consistently I have dealt with Scott a number of times, most recently a few weeks ago when my rear brakes had to be replaced. I called this morning after I noticed a nail in one of my tires. Scott had me come in immediately even though i didn't have an appointment pre-booked. He correctly assessed that the nail hadn't punctured the tire but still had a technician double check. He also scheduled me in for a full day service that was due this month on the car. I was given a loaner for the day. My car was read... read more
Excellent service by Scott Scott was very helpful during my recent service visit. He went out of his way to get the necessary work done and in a reasonable time frame. I was due for a full service. Along with that I had my winter tires changed back to the all season. I used the Lexus storage service, so it was an extremely smooth experience. I was given a loaner for the day, so I could continue with my engagements. Overall, very satisfied. Thank you!
fantastic guy to go i had issues with my car, paul helped me out, did everything possible to make me happy, would recommend him if anyone has issues with their car at this dealer. fantastic guy to deal with.
Business response:
Thank you for the review! We're glad to hear you left with a smile. -Erin Park Lexus
Unbelievable Service and Professionalism. I walked into the Erin Park dealership, after visiting other luxury car dealerships that same day, I was ignored and treating rudely, so I never wanted to give the my business. At Erin Park Lexus, as soon as I walked in I was greeted with enthusiasm. I was interested in the 2016 IS300, and had a great experience with Chris Cai, whom was willing to go the extra mile to make my experience excellent. Steve Stewart was amazing with the documentation, and valued my time. My new car wasn't... read more
MaintenanceTeam I recently had an incident with my car involving a pot hole. To make a long story shot the maintenance team really pulled through on a day that was relatively important. They had me in and out driving a rental within two minutes. The car was fix and cleaned on the same day too. Thanks to the entire team who put my car back on the road. A big special thanks to Ryan Sheehey. He really cares about every customer that walks in. He treated my car just like it was his. Ryan, Thanks for always being honest. Could no... read more
Excellence in Sales and Service We recently purchased a Lexus RX 350 and were very satisfied with Abdul Ramadan ( sales ) and Ryan Sheehey ( service ) for the professionalism, courteous nature, great knowledge on the product and most of all the enthusiasm which shows how much they enjoy what they do and the belief in the product. Abdul is always glad to speak to us about anything related to the vehicle. He is very respectful and a pleasure to speak to. Ryan has been very timely in his follow ups whenever we have placed calls... read more
Business response:
Thank you for the kind words Mr. and Mrs. Green. We'll see you again soon! - Erin Park Lexus
Thank you Scott Bertrand and Erin Park Lexus As a person, who generally does not take the time to write reviews, I find myself dumbfounded by the service I have received over the last few years by Mr. Scott Bertrand at Erin Park Lexus, and eager to write this review. Mr Bertrand has always made me feel that his help, in making the best and most honest decision with my vehicle was genuine and not just about a sale. Unfortunately, it is not exactly common to have the pleasure to meet or work with such individuals these days. E... read more
Business response:
Hi Mr. Silveira, We're so happy that you've had a consistently positive experience at Erin Park Lexus. Thank you for taking the time to write this review. - Erin Park Lexus
Erin Park Lexus has a 4.6 star rating with 2,321 reviews.
Erin Park Lexus is closed now. It will open on Monday at 9:00 a.m.