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Ens Toyota
- Car Dealers
- Saskatoon, SK
About this business
Location details
627 Brand Court, Saskatoon, SK, S7J 5L3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I shopped for a RAV 4 this week at 2 different dealerships. The 10,000 dollar difference in trade in value was inexcusable. Do not let these people steal your car. Go to Prince Albert where they treat you a a valued customer.
Business response:
Hello Dpoch, thank you for taking the time to provide feedback on your recent experience. We are saddened to hear you're unhappy with your recent experience. We certainly want to ensure we pay top-dollar for your trade-in and will ensure you get the best deal possible on your vehicle purchase and want to discuss this further. If you're willing, please reach out and we will work to resolve any concerns you may have. My name is Justin Hunt, the Marketing Manager here at Ens Toyota. I can be reached in my office at (306) 653-61... read more
Charged me for labor and couldn't diagnose the problem. Had to leave the vehicle overnight.
Chris Paisley was extremely rude! I needed a shuttle bus Chris Paisley was extremely rude! I needed a shuttle bus because I don’t want to be late for work. And I asked can I arrange a shuttle bus because I don’t want to be late for work. He didn’t show any feedback for caring for customer and just arguing attitude saying I have to do it first. I looked at a seat in front of his service desk. It was ripped. I commented “This chair is not great for Toyota image” - he said “I can nothing about it instead of saying thank you for... read more
In the past when I have taken my car in it has gotten washed and cleaned, I can understand due to the cold the wash was not possible but I am very disappointed that it didn't get cleaned at all, plus the quote prices are ridiculously high in cost, it is unfortunate I guess I will be purchasing a Suberau or other type of vehicle in the future. To bad we don't have other options for Toyota I just find them to be a little bit stuck up and no one says a word to you. Unless prompted I think that the customer service skills could ... read more
Business response:
Hi JB, first of all, thank you for taking the time to provide feedback. We always try to adapt our policies to ensure our guests are happy with the services provided. I see you recognize the limitations of our touchless car in -30°C (-50°C with the wind-chill!), which would also make your vehicle a solid brick of ice. We would be more than happy to offer you a complimentary car wash when the weather cooperates. The cleaning limitations are also an impact of COVID, as we must focus our efforts on disinfecting/sanitizing for y... read more
I purchased a car from them and after roughly 4 months it quit running because of the immobalizer. I’ve took the vehicle to have it looked at and was told it’s likely because of the remote start that they have installed. So being that there responsible for the damage my best bet is to just take it to them. However their response was too bad three month warranty on your new purchase. $1500 will be required to fix it. So I had just ordered the part from them being that someone else I knew told me that he could install it for m... read more
Very disappointed with the service.Late opening.Spoke Very disappointed with the service. Late opening. Spoke to service department asking if I still had free oil changes with the extended warranty. Looked up by service department and she told me yes. Had oil change done had to pay for it.
Business response:
Hello Nat, first of all I want to thank-you for taking the time to write us a review. I apologize if you feel as though an error was made, but the great news is this is certainly the type of concern that I am certain we can resolve after a quick discussion! If you're willing, please reach out to me directly and I will work with you to rectify any concern you have. My name is Justin Hunt & I am the Marketing Manager for Ens Auto. I can be reached in my office at (306) 653-5611 or by email at jhunt@ensauto.ca. I look forward t... read more
I came to get my summer tires on but couldn’t do it because they wanted my car all day.Covid made this impossible as nowhere to go and unwilling to take a cab.Ens Toyota would not consider anything else.Went to Kal tire and was done the same day in 20 min.
Business response:
Hi Cindy, I do apologize for the inconvenience regarding your recent visit but our COVID-19 safety policies are in place for our staff safety, and yours as well. We are doing everything within our power to ensure we remain available for service, but within the confines of our safety measures. We are not willing to put our staff our other clientele at risk, in any capacity. We hope your alternative service arrangements had similar safety measures in place and that you & your family stay safe & healthy. Have a great day, we do... read more
Ens ToyotaKnowledge resultBe the first to add a Now that I've owned a Toyota Tundra for about a year, I'd say Toyota and the quality of the brand has really went to the bottom. Back in the day you spend $200 in service and you would get a wash and a detail, and be proud to be driving a Toyota. Now, you leave the shop (4th time it's in, in just a year)after replacing a starter on warranty. And they charge you an extra $300 for breaking bolts on that warrantied starter, cause, well that's not covered. (Must be my fault the guy... read more
First and Last I booked my Toyota I just purchased used privately for a specific part that was offered by Toyota. The part installed was not the part I was quoted and could have been installed cheaper elsewhere if I knew I was getting a basically generic part from Ens. After I paid my bill, I found I was charged for something I brought in myself for an oil change. I was told I would be refunded my money for the overcharge but another waste of my time to go back to the dealership again. More than likely going to be my only se... read more
Frequently asked questions about Ens Toyota
How is Ens Toyota rated?
Ens Toyota has a 4.6 star rating with 4,568 reviews.
When is Ens Toyota open?
Ens Toyota is open now. It will close at 8:00 p.m.