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Country Hills Nissan

4.2
  • Other
  • Calgary, AB

About this business

Other

Location details

2451 Country Hills Blvd NE, Calgary, AB, T3J 0R4, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.22,684 reviews
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Brandon's profile image
Brandon 
5 years ago

Buying a vehicle from Country hills Nissan is an adventure. This story starts with high pressure sales and continues into a ptoential fatal mechanical error on their part. point form: -Went in with a low budget, looked at a new hail sale elantra (~28km, not 28,000) -When test driving the vehicle, it would not shift properly and the engine shook violently -Was directed towards a used kicks, wasn't super sold on it. liked the pricing -Maneuvered to a new kicks and signed some papers I shouldn't have as it was extremely high pr... read more

Business response:

We are sorry that your purchasing experience was not as fun as it should’ve ben Brandon. Please feel free to call me directly at 403-444-7907 if you’d like to discuss this in further detail. Sincerely, Austin Romeril, Sales Manager. 

M.kumar's profile image
M.kumar 
5 years ago

I went for my oil change for my 2020 Nissan have a platinum membership n light replaced asked to call no call for quote after 2 messages called again the service department said they can’t do it book another appt when I went to pick my vehicle keys were just left at customer service suv not washed 

Business response:

We are sorry to hear about your negative experience M. Kumar. Once the weather warms up we’d love to offer you a complimentary exterior car wash. Sincerely, Austin Romeril, Sales Manager. 

Gawer's profile image
Gawer 
5 years ago

I have the worst day in this year 2020, when I met unpleasant guy Austin R. Sales Manager. My father who was cheated by country hills Nissan Dealership. He was trying to complain about vehicle he bought. Austin R. was very ugly, he was shouting "I don't have time to hear you.... plaa .. plaa.. plaa...." He was very rude, and even he didn't give my father chance to explain the problem he came for. I really can't understand how can be like those people company Representatives..!!! 

Business response:

We are sorry to hear about your negative experience here at Country Hills Nissan. I wish you and you’re the family the best with your new vehicle. Sincerely, Austin Romeril, Sales Manager. 

Joshua's profile image
Joshua 
5 years ago

Nissan may have tried to kill me; here’s my story.I Nissan may have tried to kill me; here’s my story. I bought a used 2019 Mazda 3 from Country Hills Nissan. I did a test drive, and everything seemed aright, so I bought the car. Within a few days, the car was detailed and ready to be picked up, but due to some unnecessary delays from the financing department, I couldn’t get the car right away. I happened to be driving by the dealer on my way home, so I stopped in to get some additionally pictures of the car. While I was car... read more

Business response:

We are sorry about your negative experience Joshua. I would be more than happy to review with you again the Alberta safety report that your vehicle passed. As for the tires wearing un-evenly the best recommendation that I could give you is to rotate your tires when your service advisor advises you to do so. Best of luck with everything in the future. Sincerely, Austin Romeril, Sales Manager. 

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Millatenny 
5 years ago

My daughter turned 17 this year in August and I wanted to gift her a new nissan. It was the worst experience of my life. We waited over a month just to get the vehicle. We’re now in December and I’ve been calling, leaving voice messages and I’ve text photos of the poor job they did on the leather seats and still not one person, not even the salesman has gotten back to us yet. I wouldn’t recommend anyone going to this location. Too incompetent 

Business response:

We are sorry to hear about your negative experience Millatenny. Please feel free to call me direct at 403-444-7907 to discuss this in further detail. Sincerely, Austin Romeril, Sales Manager. 

ALbertyan1981's profile image
ALbertyan1981 
5 years ago

Very unpleasent customer service. Not willing to listen your side of story. I feel much better after I talked to GM Mr Chang. He is a great leader and have great sense of customer service. 

Business response:

We are sorry to hear about your negative experience Albert. Please feel free to call me directly at 403-444-7907 if you’d like to discuss in further detail. Sincerely, Austin Romeril, Sales Manager. 

bobrock27's profile image
bobrock27 
5 years ago

This one of my worst day! First problem is they told me that my car will be done morning around 11am, so I call them around 12:20 they told me after 20 yo 30 mins my car is done and will book shuttle to pick me up 30 mins or before 1pm. So I prepare early but it already 1:30 shuttle not come so I called again I and ask why and they said they gonna book me a shuttle and I said someone book me already. So I wait 1 hr again coz 2:pm nothing show up and only 10 min drive only from place.. I called again and the said they will bo... read more

Business response:

We are sorry to hear about your negative experience Bobrok. Please feel free to call me directly at 403-444-7907 if you’d like to discuss this in further detail. Sincerely, Austin Romeril, Sales Manager. 

victor.han.le77's profile image
victor.han.le77 
5 years ago

I sent my car in for an inspection and came back to my brake pads worn out and gas used... I don’t know what they did, but my car is not the same 

Business response:

Hello Victor / Han Le, as we mentioned on your google review. Thank for taking the time to address your concern with your recent service visit. We are sorry you feel you had a negative experience with your Infiniti M35X. We did not inspect your brakes as you had brought your vehicle in for a malfunction light diagnostic (ICC fault) not a brake inspection as the two services are completely unrelated. As discussed, when you picked up the vehicle, we went over the brake noise that you heard. The service advisor recommend a brak... read more

vipros 101's profile image
vipros 101 
5 years ago

these guys are crooks, they tried to sell me a nissan rogue SV with 12,000 km in it for 36,000$. 350$ bi weekly. just the regular SV. i went to Brasso nissan . and i got abrand new one with sunroof and tech pakage for 35,000$ 349.24 bi weekly. with 4 yrs free oil change free roof rail and bumper protector and all season floor mats. 

Business response:

We are sorry to hear about your negative experience. That being said we are not crooks and we are very happy to hear that you found a vehicle that would work for your lifestyle. On a side note $1,000 in savings should equal to more than $0.76 in payment savings. If you would like us to review your file at no charge we’d be happy to ensure that you got the best interest rate based on your credit. Please feel free to call me directly at 403-444-7907 if you’d like to discuss this in further detail. Sincerely, Austin Romeril, Sa... read more

Frequently asked questions about Country Hills Nissan

How is Country Hills Nissan rated?

Country Hills Nissan has a 4.2 star rating with 2,684 reviews. 

When is Country Hills Nissan open?

Country Hills Nissan is closed now. It will open at 9:00 a.m.