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Country Hills Nissan
- Other
- Calgary, AB
About this business
Location details
2451 Country Hills Blvd NE, Calgary, AB, T3J 0R4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Thief repainted cars. Go same where else. No communication skills. Bla bla blah blah blah blah blah
Business response:
Kane we are sorry to hear about your negative experience. Please call me directly at 403-444-7907 to discuss in further detail. - Austin Romeril, General Sales Manager
So far, the Service Center at Country Hills Nissan have offered a terrible customer experience. They are unable to fix the problems in a single visit, take days to respond to voice calls and emails, do not accept walk-ins, and are usually arrogant in dealing with customers. I’m Nissan is 10 months old, and getting my vehicle serviced from Country Hills Nissan has been a nightmare. After a point, the client service representatives carry a “I care a f$&k” attitude. My recommendation would be to work with other Nissan service c... read more
Business response:
We are sorry that we did not meet your expectations. Please feel free to call me directly at 587 390 2181 to discuss your concerns in further detail. Usman Chaudhry - Service Manager
THIEVES IN THE MAKING, STOLE $500 DOLLARS FROM MY WIFE'S FIRST CAR EVER PURCHASED.
Had our rogue in for a recall and some warranty paint work , dropped it off Monday night and picked it up Tuesday night . The recall was for airbags , we had no issues with it . When we picked it up , the airbags light was on . I looked at the invoice , nothing was done with the paint . Wasting my gas and time bringing it back and picking it up for nothing , now I have to do it again ! Airbags are a safety issue , now the light is on , when it never did before? If the dealership doesn't have people who know what they are doi... read more
Business response:
Thank you for your feedback. We apologize for the inconvenience of having to bring your vehicle back after the recall. If you would like to discuss the matter in more detail, you may contact me anytime at (587) 390 – 2181. Sincerely, Usman Chaudhry, Service Manager uchaudhry@chnissan.com
I bought my first car I had the worst experience with this guys unfortunately, my bad luck.at first Jas helped with my Nissan sv 2022, but next day I found out there price difference from that all the problem started. It was in March 2022, Mark the account manager made bill of my car. Jas told this car has 5 years free oil change and he gave me a vip platinum card which is good for nothing. I asked Mark when he maid the bill of sale, he said it does not have to be there because service department will call me when my car rea... read more
Business response:
Thanks
I have very bad experience at Country Hills Nissan. Abdul sold us a car and Finance Manager provided us pick up time at 5:30 and when we went there at that time receptionist said she will get him but he was gone home already and that receptionist did not tell us for 45 mins. not only that he asked us to make bank draft and he is the one gave us payable's name and at the end he says this is not correct, make another draft and come back tomorrow. This is not fare and not a very good customer service. At the time of handing ove... read more
I had a nightmare experience here. I took my vehicle in at 8:30am for what I thought would be a routine servicing, which was pre-paid. Right away they tried to deny this and it was only after I produced paperwork that they reluctantly said “sure, sure, it’s covered”. So, I briefly mentioned a couple of concerns with the vehicle, and scribbled my signature on a hand held device. The hand held device had no text on it, and at no time was I verbally given any more information. I kept saying I had a free servicing and they were ... read more
Business response:
Hello Derek, thank you for sharing your feedback with us. I would like to apologize that we did not meet your expectations and to help us resolve your concern with turning your one star into five star experience. Could you please reach out to me at your earliest convenience so we can discuss this more in detail. Thank you again, and hope to hear from you soon. Sincerely, Usman Chaudhry – Service Manager (587) 390 – 2181 or uchaudhry@chnissan.com
Things were good at the beginning but then I emailed the sales rep who sold me the car back in Sept and still haven’t heard back. Requested a call from the manager and it took until January to hear from him. Never apologied for the bad customer service I got instead said he was sorry to offend me. NO I just wanted a answer to my question. NEVER will I buy from this dealership again. I also chatted with the service department who said someone would call me and that didn’t happen until I sent a email asking what was going on. ... read more
Business response:
We are sorry to hear about your negative experience Sginglis. Please feel free to call me directly at 403-444-7907 if you would like to discuss your experience in further detail. Sincerely, Austin Romeril, Sales Manager.
Runaway! They were trying to sell me a car with an airbag that didn't even work! We were looking at a 2010 Honda Civic.....we noticed that there was a recall on that car and asked if they had looked into the recall. We were told that the car was up to date and passed all inspections and that the recall was dealt with. Turns out they LIED straight to our face: after we made ONE, SINGLE phone call to look into the recall, it turns out that the passenger airbag was faulty, and that in fact, Nissan Country Hills had NOT fixed it... read more
Business response:
Sharon we are sorry to hear about your negative experience. Unfortunately we don’t have access to Honda’s recall list just like Honda would not have access to Nissan’s recall list. I can ensure you that our intention was to not come across as dishonest and as discussed with our team we’d be more than happy to take the 2010 Civic to any Honda store in Calgary or surrounding area if you’d like the recall handled before you purchase the car. Please reach out to me if you have any questions in regards to this. Sincerely, Austin ... read more
Frequently asked questions about Country Hills Nissan
How is Country Hills Nissan rated?
Country Hills Nissan has a 4.2 star rating with 2,684 reviews.
When is Country Hills Nissan open?
Country Hills Nissan is closed now. It will open at 9:00 a.m.