This profile has been claimed by the business owner or representative.
2451 Country Hills Blvd NE, Calgary, AB, T3J 0R4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This dealership has no integrity. Beware attempting to deal with them. They cannot be trusted to honor deals that they make. We worked with a sales rep on a used Armada that we liked. We live an 8 hr drive from the dealership so we were told that if we made a deposit they would hold the vehicle until Jan 2 the day we said we could get there to look at it. We made the deposit and were told via email by the sales rep that all was good on their end and he looked forward to meeting us on the 2nd. On Jan 1st as we were 4.5 hrs in... read more
I have asked twice in one month about buying a Blue 2025 King Cab Pro-4x listed on their site, and have waited a considerable time to even hear back from them. Crickets. I ended up buying a CrewCab Pro-4X from another Nissan dealership. Sad really. With sales plummeting across North America, I'd have thought they'd have been more interested but they may have too much money and don't need anymore. I wonder if Nissan Corporate Canada knows of this, or if they did, even care. With Nissan in such turmoil that they've laid off ov... read more
Dropped to look at the 2025 Kicks for my girlfriend. The salesman was nice and we settled on the car. It went downhill from there. On a cash deal they were thousands of dollars over MSRP which the sales manager said was a "fair deal". The fair deal price included destination and pdi charges in addition to this. They wouldn't disclose MSRP and Nissan's website shows that MSRP includes those two charges. Then they wanted to sell an overpriced warranty and get her to finance a tiny portion of the vehicle for a few months to sav... read more
Absolutely horrendous experience. Do not ever ever not only by Nissan but buy from these guys because customer service is not their expertise. they told us to buy this undercoating when we bought a brand new vehicle and told us it will be valid for entire lifetime of the vehicle and we just have to bring it in every two years and get it recoated for free. When I took it in after 2 years not only there was inspection charge attached to it but after that they weren't even sure if they were going to put new undercoating or not.... read more
I purchased a 2021 Kicks from this dealership a few days ago. This was one of my worse buying experiences I ever had. The entire process was excessively time-consuming, taking over 12 hours across three days. Despite scheduling appointments, I faced significant delays, including waiting over an hour past my appointment time to meet with Abdul from finance. Although Abdul eventually came to get me 40 minutes late, he directed me to speak with Chris first to discuss potential add-ons. Both Chris and Abdul were extremely insist... read more
Business response:
We are sorry to hear about your negative experience Teams.Conduct. I’d be more than happy to sit down with you and review your file. Please feel free to call me directly at 403-444-7907. - Austin Romeril, General Sales Manager
The worst service and terrible attitude to customers. They spent a week and a half of our time and increased the cost of the car by $1,600 right on the day of the scheduled purchase of the car. We wanted to buy a used car in this store. We came to see 2 options that were exhibited on the store's website, as a result they were not available. They offered to meet the next day, because they are waiting for another car, we made a deposit. The next day, the manager did not call back, I called him myself, he apologized and said th... read more
They stole my sons money. He asked if he could put cash down to hold a vehicle so that he could research the used vehicle, they promised to return his money if he didn't want to purchase the vehicle. Today they would not return his deposit, they took full advantage of his vulnerability. This is predatory and disgraceful!!! They lied.
Nightmare Experience at Sunridge Nissan - Kaizen Group in Calgary I continue to have the misfortune of dealing with Sunridge Nissan, under the ownership of the Kaizen Group in Calgary, and the entire experience has been nothing short of a nightmare. My encounter with this dealership has shattered any trust I had in both the Nissan brand and their so-called commitment to customer service. First and foremost, the car I purchased was allegedly "new," but during negotiations, I was informed that it had 500km on it due to the man... read more
Business response:
Hi Marcelo. This is Justin Chang, General Manager at Country Hills Nissan. We have been communicating for the past couple of weeks trying to sort everything out. Deepest apologies for your experience. You have my cell number if you wish to talk more. Kind Regards
Not a very good/knowledgeable sales team. Wanted to buy a vehicle listed for $59800. Unfortunately the vehicle was significantly overpriced, did not show well (manager was driving it so it wasn't clean and filled with personal items). Entertaining trades, they also low-balled both of my existing vehicles (One just sold for 70% of what they offered me). Despite that, I still gave a very reasonable offer of 56k all in. They rejected that and were only willing to drop the price a couple hundred. That vehicle has been dropping i... read more
Business response:
We are sorry to hear about your negative experience. If you’d like to talk in further detail about your experience, feel free to call me directly at 403-444-7907. - Austin Romeril, General Sales Manager
Country Hills Nissan has a 4.2 star rating with 2,684 reviews.
Country Hills Nissan is closed now. It will open at 9:00 a.m.