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Aurora Toyota

4.6
  • Car Dealers
  • Aurora, ON

About this business

AutomotiveCar Dealers

Location details

669 Wellington St E, Aurora, ON, L4G 0C9, Canada

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat7:30 a.m. to 6:00 p.m.
SunClosed
4.62,862 reviews
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Rahul's profile image
Rahul 
4 years ago

We got the Toyota Highlander 2022 and were really We got the Toyota Highlander 2022 and were really unhappy with the unprofessionalism. We had a horrible experience as they forcefully sold us the SecureRide 1 year warranty despite purchasing the Toyota extended warranty for 7 years and did not have the courtesy to explain the features of the same as well. The finance manager even said that "We do not sell any cars without SecureRide" at our facility even if the customer doesn't want the warranty. We tried speaking to the Sto... read more

Moz's profile image
Moz 
5 years ago

Do not buy rust proofing warranty from this dealership. Eventually, when your car start getting rust spots they will not honor the contract and do everything to avoid you. 

Just cruising's profile image
Just cruising 
5 years ago

Bought new Corolla hatchback. Took it in for first service call. Someone scratched the car. They attempted to fix it. No go. Have been getting the run around by the service dept., service manager. No one will take my call. I just want it fixed. Not a transmission or anything, just fix the scratch. If this is a big deal for them, what will it be if it is something really serious. 

AARON's profile image
AARON 
5 years ago

Can't hold what's promised. lack of integrity, and fairness This Dealership has serious issue on the upper management, Unfair treatment to its empolyee. Dishonesty to customer. the manager made promise but failed to keep. Then hide behiand and asked the empolyee to deal with customer disatsifation. Where's the integrity and leadership? That's right, when you checking their vision on toyota.ca it is all about the vehicle, tech and their money. none about its employee. I signed the contract with a promised made by the manager,... read more

Muhammad Zahid Sarhandi's profile image
Muhammad Zahid Sarhandi 
6 years ago

I bought Toyota Camry SE Hybrid 2020 from them in June. They backed out what price they quoted. Even General manager sales Cris Elwood backed out what he said. Totally unethical and non professional behaviour. Never Owen their own words. I was very disappointed from them. Will advise never go there. 

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mwilliams 
6 years ago

AWFUL I UNDERSTAND THAT THE MAJORITY OF DEALERSHIPS, NO MATTER WHAT BRAND IS SOLD, MAKE THEIR MONEY IN SERVICE. RIPPING OFF LOYAL CUSTOMERS IS NOT A METHOD THAT SHOULD BE CONDONED, BUT THEY DO!!!! A FULL BRAKE SERVICE AND REPLACEMENT WAS DONE ON MY VEHICLE GUARANTEED FOR ONE YEAR, PARTS AND LABOUR. WELL, ELEVEN MONTHS LATER BRAKES WORE OUT BACK AND FRONT - xxx? RETURNED TO THESE xxxxxxxx TO HONOUR THE CONTRACT AND THEY REFUSED THEN CHARGED A SERVICE FEE. I FOUND ANOTHER MECHANIC TO DO WHAT THESE PEOPLE CAN'T. NEVER AGAIN!! I... read more

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Karbear 
6 years ago

Service for clutch I would not recommend this dealership to anyone. After receiving my car after repairs to my clutch it was not right. I had numerous mechanics inspect my car. After talking to head office I was advised to go to another dealership. Richmond Hill Toyota took the time to assess the problem and did the appropriate repairs to my clutch without charges. I am so happy. Thumbs up for all the guys at Richmond Hill Toyota for their impeccable service. 

Siva's profile image
Siva 
6 years ago

Not sure If i can trust the service centre I bought the (used) car from them and did the services with them closed to last 3 years. Three months ago I booked them to perform few services including brake maintenance (brake service with fluid replacement) based on recommendation from Toyota web. Two months after they did the job, I started to hear noise in the rear brakes and I took back to them and they said brake pads and rotors are gone and need to changes all of them ($650). I asked them how come you didn’t notice this whe... read more

Mike Pirzadeh's profile image
Mike Pirzadeh 
7 years ago

AVOID the Service department - Scam I brought my car to this dealership for the maintenance. I got a bill of $266 dollar for that and it looks like they did many unneeded services without my consent. After I explain the situation to the manager she just told me it is what it is. Very rude and very unprofessional. Please make sure you do not fall on this trap. Mike Pirzadeh 

Frequently asked questions about Aurora Toyota

How is Aurora Toyota rated?

Aurora Toyota has a 4.6 star rating with 2,862 reviews. 

When is Aurora Toyota open?

Aurora Toyota is closed now. It will open at 7:30 a.m.