Yorkdale Toyota

defender53 

on DealerRater

10 years ago

DISHONEST,CRAFTY AND MISLEADING i leased a car from them unfortunately after haing commited to the lease i discovered add ons that were frankly items that i neither wanted nor agreed to buy.these included long term warranties,and security agreements. when I questioned the salesan he insisted that these were mandatory items only after the manager came out and after a lot of questions they conceded I did not have to get the items. later during the ownership of the car they insisted that during recall work that i was required t... read more

Camry Owner 

on DealerRater

10 years ago

Very upset and disgusted When I called up for an appointment to inspect my 2013 Camry rust problem, customer refused to pass on the line to the appropriate department. Instead she persuaded me to do brake service and something else I can't remember. I gave in after a while as I wanted to talk about my car rust problem. I was given a Saturday morning appointment as requested. Come Saturday, I lined up to see the service advisor who asked me to wait for his operations manager as he could not deal.with body work. When the ops m... read more

Tom J 

on DealerRater

11 years ago

Lost a Sale Last evening, I drove myself and my partner through Toronto traffic from downtown TO to Yorkdale Toyota at the tail end of the evening rush hour to buy a car. A car with the power-train and trim package I didn’t think I’d find within my time parameters. I had already resigned myself to buy a lessor model from another closer, more Toyota dealership, but at the last minute, I found an ad for exactly the car I wanted at Yorkdale Toyota. I jokingly mentioned it to my amazing salesman at the competing dealership where... read more

Eddie 

on DealerRater

11 years ago

Going in to buy a 2010 Corolla. Pleaseant at first but I had an accident with my beloved Honda Civic. After several phone calls dealing with a car insurance company the last thing on my mind was to buy a car. Knowing I was short on time I reluctantly went out looking for a car. I checked in first with Yorkdale Toyota. Upon walking in I meet a friendly face. Sales associate Stan (The friendly Russian). He was pleasant to deal with. We took a test drive and I was ready to talk about purchasing. I advice Stan I was not ready to... read more

luserena 

on DealerRater

11 years ago

The worst shopping experience I've ever had Had an absolutely horrendous experience here the other night when my boyfriend and I went in looking to purchase a brand new car. Do not go here unless you enjoy aggressive bully tactics when buying a car. We came in 2 hours before closing and it was apparent that the staff didn't seem all that interested in making a sale. It took a few minutes for anyone to notice we were there, the receptionist was away from her desk. When she came back she was dressed to leave with her coat on a... read more

JEKB 

on DealerRater

12 years ago

Long story short, after being blantantly lied to and cheated - and having a brand new car come with some small scratches, nothing was done to appease us, nor to compensate us for the time we had spent waiting for our car, and would have to wait for the car to be repaired. After demanding to be compensated (albeit, lower than we had overpaid) for a surcharge on licensing that we had put on a bill of sale, in advance, someone who was part of the management team, initiated and continued a screaming fight on the sales floor, in ... read more