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Woodbridge Toyota
- Car Dealers
- Woodbridge, ON
About this business
Location details
7685 Martin Grove Rd, Woodbridge, ON, L4L 1B5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Bought a used car. Salesmen was great. Service poor. Car not cleaned properly , Armoural everywhere even on the gauges and windshield . Carpets dirty. Second cleaning only to have a service manger with the warmth of a rock upset. Buy the car there but do service elsewhere.
Business response:
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Sincerely, John Kingston, General Manager john@woodbridgetoyota.ca
Watch the offer they give you. It is filled with extras like tire warranty extended warrenty, some dent warranty. It was 3000 over MSRP. The low ball you on your vehicle and high ball you on theirs. then the finance manager starts trying to scare you into buying all these things. oh ya free oil changes for life? ya right. only if you do every unnesecary overpriced service......then you get a free oil change. worst scammers ever this dealership. so many better ones around. and the store is old and smells.
Business response:
We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. Sincerely, John Kingston, General Manager john@woodbridgetoyota.ca
Went for Regular Service, and Notice they have Sanitizer @ very Few Location hardly you see them, asked for "Wet Wips" to clean my Chair before I could use it, Receptions said go the Service Department and they will give you One. Was Disappointed and Upset.
Business response:
Hello, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to me directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you. Sincerely, John Kingston, General Manager john@woodbridgetoyota.ca
Avoid this dealership. 'Went in to buy a new car and the offer presented was MSRP+2000!!! Are you kidding me? They can easily take advantage of an unsuspecting buyer. I found Muhammad to be dishonest and trying to take advantage of the customer. Look at their website and it says "free oil changes for life". This is the $2000 package that they bundle in. Please do your own research and avoid this dealership.
Business response:
Monty, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We’d love to get to the bottom of this and turn things around for you. Sincerely, John Kingston, General Manager john@woodbridgetoyota.ca
Before Leasing or Buying any Car from here, Think Twice or even 3 Times. I leased C-HR 2018 and Should get Brand New and they gave me One with 399Km maybe Demo Car, and Never Told me any thing, after Complaining and Going Back again and again, we came up the some Deals. 2020 was time to Renew my Lease, they gave me Upgrade, and than Changed my 3 Years Lease to 4 Years with telling me , Not Only that they Changed Year Mileage from 20,000/Year to 18,000/Year, its has been more than 4 Months and these Issue Not Fixed, even I ha... read more
Business response:
Mohammad, We never like seeing that our service didn’t meet your expectations. We’d like to learn more about your experience if you don’t mind reaching out to the contact information below. Sincerely, John Kingston, General Manager john@woodbridgetoyota.ca
Worst customer service ever, i bought used car with the promise for free oil change for lifetime with a charge of $500 at the time of car buy.But then after 1 service they denied the offer they gave while selling the car.
BEWARE - don't buy your car here Wanted to buy a RAV4 hybrid from this dealership and knew that we likely had to pay close to or full msrp given the car was in short supply. To our surprise, the sales manager told us in addition to full msrp, we had to purchase a $1500 maintenance package and a $1500 un coating package. In effect, we were being told we had to pay $3000 OVER msrp to get the car. He also said this was non negotiable and he mentioned that all other Toyota dealerships were doing this as well which was garbage be... read more
Lier Sales Persons and Robbers inside VERY BAD EXPERIENCE WITH TOYOTA!!! I would recommend Toyota but not from Woodbridge Toyota. I had a very bad experience over there. Here is my whole story. I leased a toyota Corolla 2018 LE in Feb 2018 for my personal use. Everything was quite fine at that time. But after that I got a new job and for that i need a bigger car, so i moved on with Camry Hybrid LE 2018 in Sept 2018. During the deal of new Camry Hybrid, Sales person Rakesh Thakur told me that I will get all the packages and p... read more
Smooth talking Salesman who fail to deliver upon delivery! The salesman are smooth talking, they'll answer your questions about the vehicle you are looking at, however, you'll find out later they do not actually know the details of the car. Lots of inaccurate information from the sales person, which you find out from the service department later. Ends up costing you so much more than you expected! I believe I had David as my sales person.
Frequently asked questions about Woodbridge Toyota
How is Woodbridge Toyota rated?
Woodbridge Toyota has a 4.7 star rating with 5,460 reviews.
When is Woodbridge Toyota open?
Woodbridge Toyota is closed now. It will open at 9:00 a.m.