This profile has been claimed by the business owner or representative.
Woodbridge Toyota
- Car Dealers
- Woodbridge, ON
About this business
Location details
7685 Martin Grove Rd, Woodbridge, ON, L4L 1B5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I rarely leave reviews, but my experience was so frustrating that I felt compelled to share. The customer service at this place is absolutely unacceptable. The sale representative, Shaphan Harvey was the one we talked about our deal. I reached out multiple times regarding an issue with my order, but every time he would give us a different explanation. The representative was rude, dismissive and arrogant. They made no effort to resolve the problem, gave vague answers, and clearly had no interest in helping. At one point, I wa... read more
Business response:
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Sincerely, John Kingston, General Manager john@woodbridgetoyota.ca
My experience at this dealership was an absolute nightmare from start to finish, and I eventually had to cancel my order of Toyota Corolla SE, out of pure frustration. From the beginning, I was given multiple promises — about pricing, delivery timelines, trade-in value, and additional perks — none of which were honored. Every visit and phone call seemed to bring a new excuse or a change to what had previously been agreed upon. The sales team was either disorganized, dishonest, or both. What was most infuriating was how littl... read more
Business response:
Rohit, thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Sincerely, John Kingston, General Manager john@woodbridgetoyota.ca
Dealer sold the truck after bill of sale agreement was signed. Reason, month end quota. OMVIC needs to review business practices. This behaviour is totally unacceptable. Zanchin Group, what do you do with this type of practices??
Business response:
Thank you for your review, Joel. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Sincerely, John Kingston, General Manager john@woodbridgetoyota.ca
Sara is extremely rude and very condescending. I used to love this dealership but because of her and our interaction, I will no longer be coming here for my services. She needs to learn how to provide better customer service.
Business response:
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Sincerely, John Kingston, General Manager john@woodbridgetoyota.ca
This is my Experience NOT Opinion. .. Read Carefully Before BOOK car... I booked two vehicle in woodbridge Toyota, Rav 4 hybrid 2022 (25 feb 2022)and Corolla Hybrid 2022(25 Mar 2022). After 16 to 17 month waiting they give me my $2000 refund on 24 April 2023. Let's start my story.. I bought Toyota corolla 2020 from woodbridge Toyota. So I thought, this is reliable dealership for another vehicle to buy. I know its shortage of car. When I went to book, they told me we will deliver car after 6 to 8 month if you book now. If you... read more
Business response:
We're sorry to hear about your experience, Krish, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Sincerely, John Kingston, General Manager john@woodbridgetoyota.ca
I would not say that they are the worst in business, but the experience I had with this dealership, definitely, for me wasn't a very good one. I'd step into their dealership last year, late February 2022, determined to buy a brand new RAV 4 Hybrid and decided to pay cash (certified cheque), $2000 payed in advance. The sales person, Assad Z, in the day I signed the contract, guarantee that the vehicle is going to arrive between maximum 5 months from the day of contract. Of course, during this time I rented a vehicle (I sold m... read more
Business response:
Thank you for your review, Cristian. We're sorry you didn't have the best experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Sincerely, John Kingston, General Manager john@woodbridgetoyota.ca
2 hrs for a car service which is xx, and just for an Oil change $160!! What a Ripp off place. After talking to the guy he brought it down to $142 so this means they are just putting the price they like and hopping for the customer to agree and pay?! What the xxxx is this?? Toyota car service Dept please stop lying to ppl and do your job faster
Business response:
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Sincerely, John Kingston, General Manager john@woodbridgetoyota.ca
I wish I can give less than one star. MUHAMMAD Farooq is the biggest cheater person ever met.
Business response:
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Sincerely, John Kingston, General Manager john@woodbridgetoyota.c... read more
Do not trust these Woodbridge Toyota folks. ..they are big cheaters . I bought a used vehicle 4 years ago and i was told no accidents on the vehicles . But i when went for Trade-in they found that the car facts shown was completely wrong . I lost trust on them
Business response:
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Sincerely, John Kingston, General Manager john@woodbridgetoyota.ca
Frequently asked questions about Woodbridge Toyota
How is Woodbridge Toyota rated?
Woodbridge Toyota has a 4.7 star rating with 5,460 reviews.
When is Woodbridge Toyota open?
Woodbridge Toyota is closed now. It will open at 9:00 a.m.